
Tender Loving Care Animal Hospital
Pet HospitalOhioMedina CountyMedinaPearl Road
3967 Pearl Rd, Medina, OH 44256, USA
4.0
There are vets, and then there are *VETS*. Dr. Pepin is the latter. Her office was the only one out of DOZENS I called (even my regular vet) that was able to get me in the same day for an urgent appointment for my dog. Throughout the entire visit, she explained everything she was doing/noticing, explained what tests or procedures she recommended, why she recommended them in the order she did, why they were important, what the results would tell us, and how much it would cost. She delivered some difficult news with grace and kindness, while being direct enough to make sure I was prepared for what's likely to follow. She made sure I was well-informed and had a clear understanding of everything, but despite being so thorough in her explanations, she never came across as indifferent or 'clinical'. Quite the opposite, in fact. She utilized a level of communication that made me feel at ease, and a depth of compassion and warmth that provided invaluable comfort to both my dog and myself during a really scary, emotionally difficult time. It's absolutely evident that her role as a veterinarian is one that's close to her heart. It really MEANS something to her to do what she does, and to do it so well. And it's apparent that the staff she employs hold those same values as deeply as she does. I truly believe that some people are just... destined to do or be certain things in this world. And from only one appointment at her practice, it's clear to me that Dr. Janine was a vet LONG before she ever even applied to veterinary school. She has always been a veterinarian because that's just who she IS. This is not simply a job for her, it is a CALLING. And the care that she devotes to her clients (both human and animal!) reflects that. In spades. Though I wish I had met her under less dire or painful circumstances, I'm grateful that I met her at all. And while my regular vet's office is wonderful and provides exemplary care, Dr. Pepin's practice is absolutely, unequivocally the right fit for me and my beloved pets. I'll be switching my bigger babies (Great Danes!) over to your care when they're due for their next round of vaccines. With any luck, it won't need to be any sooner than that. I hope you're not planning to retire any time soon, Dr. Janine! It would be a great loss to the pet parents of this community. From the bottom of my heart, thank you for taking such great care of my dog, my spirit, and my faith in humanity. You and your staff are a blessing.
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Overview
- (330) 725-0241
- www.tlcmedina.com
Hours
Pet Hospital
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Welcome to Tender Loving Care Animal Hospital
Welcome to Tender Loving Care Animal Hospital, your dedicated Pet Hospital located at 3967 Pearl Rd, Medina, OH 44256, USA. We are committed to providing exceptional and compassionate veterinary care for your beloved animal companions. You can reach us at our phone number: (330) 725-0241 or via mobile at +1 330-725-0241.
At Tender Loving Care Animal Hospital, we understand that your pets are family. Our team, led by the highly regarded Dr. Janine Pepin, is dedicated to offering not just medical expertise, but also genuine care and understanding. The glowing testimonials from our clients highlight the exceptional qualities that set us apart as a leading Pet Hospital in the Medina, OH area.
One heartfelt review describes Dr. Pepin as being among the very best in her field, emphasizing her remarkable ability to accommodate an urgent same-day appointment when many other clinics could not. This speaks to our commitment to being accessible when your pet needs us most. The client further praised Dr. Pepin's thorough and transparent communication throughout the visit, where she meticulously explained every aspect of the examination, the rationale behind her recommendations for tests and procedures, the potential outcomes, and the associated costs. This dedication to keeping pet owners informed ensures that you can make confident decisions about your pet's care.
Dr. Pepin's approach is described as both direct and compassionate, allowing her to deliver difficult news with grace while ensuring the owner was well-prepared. Her ability to combine thorough explanations with genuine empathy left a lasting positive impression. The reviewer noted that Dr. Pepin's passion for veterinary medicine is evident, describing it as a "calling" rather than just a job. This dedication extends to the staff she employs, who are also noted for holding the same deep values of care and compassion.
Another satisfied client echoed these sentiments, praising the "friendly, caring and organized" staff. They also appreciated Dr. Pepin's ethical approach of not pushing unnecessary treatments or tests, which builds trust and confidence in our practice. A unique feature mentioned is the option to wait in your car until your examination room is ready, a thoughtful accommodation that many pets, particularly those anxious around other animals, greatly appreciate. This consideration for the comfort and well-being of our patients extends to all aspects of our Pet Hospital.
As a comprehensive Pet Hospital, Tender Loving Care Animal Hospital offers a wide range of services to meet your pet's healthcare needs. While the reviews primarily focus on the exceptional quality of care and the positive client experience, we can infer that our services likely include:
- General Wellness and Preventative Care: Including routine check-ups, vaccinations, and parasite prevention to keep your pet healthy.
- Urgent and Sick Care: As highlighted by the same-day appointment, we are equipped to handle urgent medical needs.
- Diagnostic Services: The discussion of tests and procedures indicates our capability to diagnose various conditions.
- Medical Treatments: Providing appropriate care for illnesses and injuries.
- Surgical Services: While not explicitly detailed, most animal hospitals offer surgical procedures.
- Dental Care: Essential for your pet's overall health.
Our environment is designed to be welcoming and efficient. The mention of waiting in your car suggests a system that prioritizes minimizing stress for your pets. We strive to create a comfortable and organized setting where both you and your animal feel at ease.
Currently, there is no specific promotional information mentioned in the provided reviews. However, the consistent praise for the quality of care, the compassion of Dr. Pepin and the staff, and the thoughtful practices like the car waiting option serve as strong endorsements for choosing Tender Loving Care Animal Hospital.
For local users in Medina, OH, Tender Loving Care Animal Hospital offers a Pet Hospital experience characterized by exceptional veterinary expertise, genuine compassion, clear communication, and a commitment to your pet's comfort. The positive reviews speak volumes about the dedication of Dr. Pepin and her team to providing the highest standard of care.
For our users in Singapore, when seeking a local veterinary clinic, the qualities exemplified by Tender Loving Care Animal Hospital are crucial to look for: a knowledgeable and caring veterinarian, a friendly and organized staff, transparent communication, and a practice that considers the comfort and well-being of your pet throughout their visit.
To learn more about the specific services we offer, our facility, and how we can care for your beloved pets, we encourage you to contact us directly at (330) 725-0241. Our team will be happy to answer any questions you may have.
In conclusion, Tender Loving Care Animal Hospital in Medina, OH, under the leadership of Dr. Janine Pepin, is a Pet Hospital renowned for its compassionate care, thorough communication, friendly and organized staff, and thoughtful practices aimed at reducing pet stress. We are dedicated to providing the best possible veterinary care for your furry, scaled, and feathered family members. We look forward to welcoming you and your pets to our practice.
Tender Loving Care Animal Hospital Photos










Tender Loving Care Animal Hospital Location
3967 Pearl Rd, Medina, OH 44256, USA
Reviews
There are vets, and then there are *VETS*. Dr. Pepin is the latter. Her office was the only one out of DOZENS I called (even my regular vet) that was able to get me in the same day for an urgent appointment for my dog. Throughout the entire visit, she explained everything she was doing/noticing, explained what tests or procedures she recommended, why she recommended them in the order she did, why they were important, what the results would tell us, and how much it would cost. She delivered some difficult news with grace and kindness, while being direct enough to make sure I was prepared for what's likely to follow. She made sure I was well-informed and had a clear understanding of everything, but despite being so thorough in her explanations, she never came across as indifferent or 'clinical'. Quite the opposite, in fact. She utilized a level of communication that made me feel at ease, and a depth of compassion and warmth that provided invaluable comfort to both my dog and myself during a really scary, emotionally difficult time. It's absolutely evident that her role as a veterinarian is one that's close to her heart. It really MEANS something to her to do what she does, and to do it so well. And it's apparent that the staff she employs hold those same values as deeply as she does. I truly believe that some people are just... destined to do or be certain things in this world. And from only one appointment at her practice, it's clear to me that Dr. Janine was a vet LONG before she ever even applied to veterinary school. She has always been a veterinarian because that's just who she IS. This is not simply a job for her, it is a CALLING. And the care that she devotes to her clients (both human and animal!) reflects that. In spades. Though I wish I had met her under less dire or painful circumstances, I'm grateful that I met her at all. And while my regular vet's office is wonderful and provides exemplary care, Dr. Pepin's practice is absolutely, unequivocally the right fit for me and my beloved pets. I'll be switching my bigger babies (Great Danes!) over to your care when they're due for their next round of vaccines. With any luck, it won't need to be any sooner than that. I hope you're not planning to retire any time soon, Dr. Janine! It would be a great loss to the pet parents of this community. From the bottom of my heart, thank you for taking such great care of my dog, my spirit, and my faith in humanity. You and your staff are a blessing.
Oct 04, 2024 路 Marlena AmberlynVery pleased with my experience here. Staff is friendly, caring and organized. I liked that the doctor didn鈥檛 push unnecessary treatment or tests. Also liked that you wait in your car until they鈥檙e ready with your room, my cat appreciated not having to wait with a bunch of barking dogs. :) Will be back for sure!
Apr 22, 2025 路 Kelly LynnYesterday, one of my cats got very sick. Around 3:30pm, I decided an emergency vet visit needed to happen. I contacted a handful of local veterinary clinics and I was turned away (which I understand because of short notice), but when I contacted TLC, they immediately had me come in and stayed way after their closing time, to make sure my Casper was taken care of. Every team member is phenomenal and incredibly kind/understanding and Dr. Prepin answered all my questions and gave amazing advice. My Casper & Pearl will be visiting, always. Very thankful馃枻
Feb 20, 2025 路 Jacob MycekAfter thoroughly searching for a vet that could take care of my cats dental needs, i landed on Dr.Pepin. After researching her degrees and backround and service to the community and our animals, I felt comfortable enough leaving her to put my cat under for dental surgery. The recovery has been fast and my cat is the happiest she has ever been. A whole new cat thanks to the doctor and her team.
Dec 19, 2024 路 Arielle AcordDr Pepin and her entire staff has always made us feel at home. They are are so welcoming and extremely compassionate. Yes, there are great vet's out there, but not like TLC. I have been with them for many years, and cannot imagine our pets being loved, cared for and made very special with another veterinarian. This is not just a business for Dr. Pepin, this is her heart and soul. Just one of the MANY reasons they are fantastic. Even our dogs wagged their tails at each visit, They were never frightened. Recently, a few months ago, I lost the best dog I've ever had. Her name was Gia, five days later we lost our older dog Cookie. While this was almost the worst thing I've ever experienced, Dr Pepin and her staff was most compassionate especially during that heart wrenching time, when I had to say goodbye to Gia and Cookie. I have had many pets in my life, and many veterinarians, but TLC has our hearts. I am so grateful to Dr Pepin, and her entire staff at TLC, especially during that difficult time. Thank you Dr. Pepin and staff with much love.
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