Staten Island Animal Hospital ico

Staten Island Animal Hospital

Pet HospitalNew YorkRichmond CountyMid IslandWillowbrook Road

640 Willowbrook Rd, Staten Island, NY 10314, USA

4.0

I came here for the first time as I was very worried about my dog Zoey , they attended us quickly and I felt so comfortable with the vet and the techs. They handled my wiggly/mouthy pup amazingly and offered lots of treats 😆. They also offered me a lot of insight into the weight and care of my dog. I will make this Zoey’s new vet! They are so kind and gentle. Thank you so much :)

Brittany JG
  • Overview
  • (718) 698-1400
  • vcahospitals.com

Hours

Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed

Welcome to Staten Island Animal Hospital

Welcome to Staten Island Animal Hospital, your trusted local Pet Hospital located at 640 Willowbrook Rd, Staten Island, NY 10314, USA. We understand that your pets are cherished members of your family, and their health and well-being are our top priority. At Staten Island Animal Hospital, we are dedicated to providing comprehensive and compassionate veterinary care to the Staten Island community and beyond. Our team strives to create a welcoming and comfortable environment for both you and your beloved animals.

Based on feedback from our valued clients, the environment at Staten Island Animal Hospital is often described as comforting and efficient. One first-time visitor with a worried dog, Zoey, noted that they were attended to quickly and felt very comfortable with the veterinarian and the veterinary technicians. They appreciated how gently and kindly their "wiggly/mouthy pup" was handled, along with the generous offering of treats. This client also received valuable insights into their dog's weight and care, leading them to decide that Staten Island Animal Hospital would become Zoey’s new veterinary home. This positive experience highlights our commitment to creating a stress-free atmosphere for pets and their owners alike.

Another first-time visit was described as "ABSOLUTELY AMAZING!!!" The client specifically praised Stephanie, the CSR Supervisor, for her kindness, patience, and welcoming demeanor. Francesca was also commended for her thorough explanations regarding vaccines for a 5-month-old puppy named Nalla. Furthermore, Dr. Hend was recognized for having an "AWESOME" bedside manner with the puppy and showing genuine care and concern. Will, the veterinary assistant, was also noted for making the puppy feel super comfortable. This overwhelmingly positive feedback underscores our team's dedication to providing exceptional customer service alongside top-notch veterinary care. Such testimonials suggest a warm, professional, and client-focused environment where both pets and their owners feel valued and well-cared for.

As a comprehensive Pet Hospital, Staten Island Animal Hospital likely offers a wide range of services to meet your pet's healthcare needs. While the provided information doesn't list every specific service, based on the positive experiences shared, you can expect a focus on attentive and thorough care. Common services offered at a full-service animal hospital typically include:

  • Preventative Care: This includes routine wellness exams, vaccinations, parasite prevention (for fleas, ticks, heartworms, and other internal parasites), and nutritional counseling. These services are crucial for maintaining your pet's long-term health and well-being.
  • Diagnostic Services: To accurately diagnose illnesses, a pet hospital usually offers various diagnostic tools such as laboratory testing (blood work, urinalysis, fecal exams), and imaging technologies like digital X-rays. These help the veterinary team understand your pet's condition and develop appropriate treatment plans.
  • Dental Care: Maintaining good oral health is vital for pets. Services often include dental cleanings, examinations, and treatment of dental diseases.
  • Medical Care: This encompasses the diagnosis and treatment of a wide array of medical conditions, from common ailments to more complex internal medicine issues.
  • Surgical Services: Many animal hospitals provide surgical procedures, ranging from routine spays and neuters to more specialized soft tissue surgeries.

Based on the glowing reviews, key features of Staten Island Animal Hospital appear to include:

  • Compassionate and Gentle Handling: The staff is praised for their kind and gentle approach when interacting with pets, even those who are wiggly or mouthy.
  • Knowledgeable and Caring Staff: The veterinary team, including doctors, technicians, and customer service representatives, are described as knowledgeable, caring, and thorough in their explanations.
  • Excellent Customer Service: Clients have highlighted the welcoming and patient nature of the staff, making the experience positive for both pet and owner.
  • Focus on Comfort: Efforts are made to ensure pets feel comfortable during their visit, such as offering treats and demonstrating a calm demeanor.

While no specific promotional information was provided in the reviews, the overwhelmingly positive feedback from first-time visitors serves as a strong testament to the quality of care and service you can expect at Staten Island Animal Hospital. The fact that multiple individuals stated they would be making this their new veterinary hospital speaks volumes about the positive impression left by the team.

For local users in Staten Island, NY, seeking a Pet Hospital that combines professional veterinary care with a compassionate and friendly approach, Staten Island Animal Hospital at 640 Willowbrook Rd is a highly recommended option. The positive experiences shared by other pet owners highlight the dedication of the staff to both the animals they care for and the people who love them. If you are looking for a veterinary team that will treat your pet with kindness and provide you with clear communication and valuable insights, we encourage you to reach out to Staten Island Animal Hospital at (718) 698-1400 or +1 718-698-1400 to learn more or schedule an appointment.

We understand that choosing a veterinary hospital for your pet is an important decision. The positive reviews indicate that Staten Island Animal Hospital strives to make every visit a positive one, focusing on both the medical needs of your pet and your comfort and understanding as their owner. We are dedicated to serving the Staten Island community with exceptional veterinary care.

Consider Staten Island Animal Hospital for your pet's healthcare needs, where you can expect a welcoming environment, a knowledgeable and caring team, and a commitment to providing the best possible care. We look forward to the opportunity to serve you and your furry, scaly, or feathered companions.

Staten Island Animal Hospital Photos

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Staten Island Animal Hospital Location

640 Willowbrook Rd, Staten Island, NY 10314, USA

Reviews

I came here for the first time as I was very worried about my dog Zoey , they attended us quickly and I felt so comfortable with the vet and the techs. They handled my wiggly/mouthy pup amazingly and offered lots of treats 😆. They also offered me a lot of insight into the weight and care of my dog. I will make this Zoey’s new vet! They are so kind and gentle. Thank you so much :)

Nov 17, 2024 · Brittany JG

1st time visit was ABSOLUTELY AMAZING!!! Stephanie- CSR Supervisor was sooooo kind & patient,& welcoming. Francesca- was AMAZING as well
 very kind & thoroughly explained all vaccines for my 5mo. Old Puppy Nalla. Dr.Hend- was AWESOME & has AMAZING bedside manner for my Puppy, and showed true care & concern. Will- Was a GREAT Assistant, and also made my Puppy feel super comfortable. This will DEFINITELY be our new Veterinary Hospital!!! Thank You all for an AMAZING EXPERIENCE!!

Apr 28, 2025 · Nearra Molina

Hazel has been with vca since a 8 week old. The staff and doctors are amazing and always knowledgeable with questions and concern. Highly recommend for all dogs.

Aug 16, 2024 · Christina Acaba

If I could rate this establishment zero stars I would. I wanted to add onto the story below. Winka is also my cat and as mentioned by Amanda, during a routine procedure (shaving a mat on her back), a catheter used to administer anesthetic was left in Winka’s arm after the procedure, still attached to her vein. When we brought her home, Winka pulled out the tube and immediately began bleeding out. In a panic we called the animal hospital and they said it had been left in as an “oversight.” They told us both the same thing and used the same word - “oversight.” If such an “oversight” happened while treating a human patient, this would’ve been malpractice case. Our house looked like a murder scene - there was blood everywhere. If we had not been able to get her back in time she would’ve died. Since this happened, the arm that was harmed now jerks spasmodically. It never did before that day. So a simple procedure resulted in an emotionally traumatized and neurologically damaged pet, and they had the gall to charge us $188 for it. If you value your pet’s life, do not bring them to Staten Island Animal Hospital under any circumstances.

Dec 09, 2023 · Ryan Nicotera

Amazing staff, have been going here for 3 years and have helped me with every concern and question I had for my dog.

Mar 19, 2025 · Valfred Martinez

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