
Springfield Veterinary Hospital & Dental Clinic
Pet HospitalPennsylvaniaDelaware CountySpringfieldBaltimore Pike
450 Baltimore Pike, Springfield, PA 19064, USA
4.0
Don’t go here! Had the most horrible experience today with our rescue dog. They knew he had high anxiety and showed no kindness, patience or friendliness towards him. No interaction with him or us or introduction of who they were. They treated Bernie terrible and because I was upset one of the staff yelled and cursed at me and kept coming back and yelling more. I can’t imagine what our poor guy thought was happening to him. I would give negative 100 stars if I could. In response to the owner I had 2 people with me that witnessed your staff member’s behavior. She yelled at us from when she entered the room when we were petting Bernie and never identified herself. I see other reviews stating your staff yelled at them also. When I made the appointment I was not told to pick up anti anxiety drugs to give Bernie before the visit. When instructed yesterday to do so we followed the directions and brought him back when told to.
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Overview
- (610) 543-5555
- www.springfieldvetpa.com
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Pet Hospital
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Welcome to Springfield Veterinary Hospital & Dental Clinic
Springfield Veterinary Hospital & Dental Clinic, located at 450 Baltimore Pike, Springfield, PA 19064, USA, is a veterinary hospital providing pet care services. As a "Hospital" category service, they offer a range of veterinary services, including medical treatment and dental care. However, customer experiences vary significantly, with both positive and negative feedback.
You can contact them at (610) 543-5555 or +1 610-543-5555. Based on customer reviews, Springfield Veterinary Hospital & Dental Clinic has received mixed feedback, indicating a range of experiences.
Customer reviews highlight a mix of experiences. Key features and services mentioned include:
- Compassionate and Dedicated Veterinarian: Dr. Mann is praised for his compassionate care and dedication, particularly in treating serious illnesses like Lepto.
- Caring Staff: Some customers describe the staff as amazing, compassionate, and wonderful.
- Remodeled Facility: The hospital has undergone a remodel, with customers noting the improved facility.
- Treatment of Serious Illnesses: The hospital provides treatment for serious illnesses, including Lepto and underlying conditions.
- Family-Like Atmosphere: Some customers feel like family at the hospital.
- Concerns Regarding Staff Behavior: Some customers report negative experiences with staff behavior, including yelling and cursing.
- Concerns Regarding Handling of Anxious Pets: Some customers report a lack of kindness, patience, and friendliness towards anxious pets.
- Communication Issues: Some customers report communication issues, such as not being informed about anti-anxiety medication requirements before appointments.
- Variable Client Experiences: Client experiences are extremely variable.
One customer praised Dr. Mann and the staff for their phenomenal care, highlighting their compassion and dedication in treating their dog's Lepto and underlying condition. This review highlights the positive aspects of the hospital's service for some clients.
However, another customer reported a highly negative experience, citing concerns about staff behavior, handling of their anxious rescue dog, and communication issues. This review raises serious concerns about the hospital's staff professionalism and handling of anxious animals.
Springfield Veterinary Hospital & Dental Clinic offers veterinary services, but customer experiences vary significantly. It is recommended to carefully consider both positive and negative reviews and to discuss any specific concerns with the hospital staff before making a decision.
Springfield Veterinary Hospital & Dental Clinic Photos










Springfield Veterinary Hospital & Dental Clinic Location
450 Baltimore Pike, Springfield, PA 19064, USA
Reviews
Don’t go here! Had the most horrible experience today with our rescue dog. They knew he had high anxiety and showed no kindness, patience or friendliness towards him. No interaction with him or us or introduction of who they were. They treated Bernie terrible and because I was upset one of the staff yelled and cursed at me and kept coming back and yelling more. I can’t imagine what our poor guy thought was happening to him. I would give negative 100 stars if I could. In response to the owner I had 2 people with me that witnessed your staff member’s behavior. She yelled at us from when she entered the room when we were petting Bernie and never identified herself. I see other reviews stating your staff yelled at them also. When I made the appointment I was not told to pick up anti anxiety drugs to give Bernie before the visit. When instructed yesterday to do so we followed the directions and brought him back when told to.
Feb 04, 2025 · D LI have never wrote an online review but this veterinary hospital is phenomenal and absolutely deserves the recognition. They did a tremendous job on the remodel but more importantly the staff here and Dr. Mann truly are amazing, compassionate and just all around wonderful. My four-year-old dog Harley came down with Lepto, even though she was vaccinated. It's heartbreaking enough when your best friend is sick & even harder knowing there is little you can do to help. Harley is not just my baby she's my best friend,she is an angel. There's something just so special about her, she deserved the best care possible. As they say "not all heroes where capes," well Dr. Mann is absolutely a hero. She received around-the-clock care. Dr. Mann also discovered she had an underlying condition, this played a big factor in her being so ill, which he currently helps us manage to date. I came so Close to losing my baby so I will be eternally grateful to Dr. Mann and his truly amazing staff. When Harley went back for a check up, one of the technicians said you're family now, and that's exactly how we feel! We now bring 3 dogs there regularly. So if you are looking to provide the best possible care for your pet, well stop looking... I promise you'll be in great hands with Dr Mann and his team. I know this is a long review but Dr. Mann is a saint and he and his staff deserve every bit of recognition. 😘
Jan 08, 2023 · Melissa AbelWe have been taking our 4 year old golden retriever to Springfield Vet for quite sometime now. We have visited 4 other Vets in the area and find Springfield Vet to be the best. Their staff are friendly, knowledgeable, prompt and caring. Dr Mann is someone we trust and feel comfortable taking our dog to. He truly cares about our dog which makes Springfield Vet our first choice. We highly recommend Springfield Vet!
Dec 17, 2024 · Puja SharmaI recently took my cat to Springfield veterinary hospital , and I couldn't be more pleased with the care he received. From the moment we walked in, the staff was welcoming and attentive, making both me and my furry friend feel comfortable. The clinic was clean and well-organized, which added to my confidence in their services. I also appreciated the follow-up call to check on my cat after his visit I highly recommend Springfield veterinary hospital to any pet owner looking for compassionate and professional veterinary care. Thank you for taking such great care of my beloved cat!
Oct 24, 2024 · heidi edwardsI can't say enough about how wonderful this vet office is. Dr. Mann and his staff are so kind and compassionate, and they truly care about the work they do. I brought my dog in for a dental cleaning, and they did a fantastic job. It was our first time there and we felt very welcomed. They were very thorough and explained everything before the procedure was done. I am very happy to say we will be returning for future care. I highly recommend Dr. Mann and his team.
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