Southwind Animal Hospital

UPDATE 2.18.25 Google would not allow a new review so I’m adding to this one. Ruby Kate was spayed yesterday and we had a wonderful experience. Check in was a breeze and Dr. Worley called me several times to keep me updated on the surgery and post op. I was quite impressed with the face to face update I got when I picked Ruby Kate up, something my prior veterinary office only did in the main waiting room with no privacy. I highly recommend Southwind Animal Hospital. Everyone is so helpful and friendly. My first visit and I was very impressed with everything, from the front desk to the exam room. The office was very clean and everyone was very friendly. Rachel at the front desk was so helpful and friendly. I am sure my Ruby Kate will be well taken care of for many years to come. She loved the treats in the exam room.

Southwind by far is the best Healthcare provider in terms of any pets encountered including my three shih tzu babies Bella, Bently, and Blaire. I've taken my fur babies here since they were 6weeks old which their ages now are 4, 3, 2. They run several different types of test to assure the pets are in within great health standards that is. Dr.Wrights who is the Doctor/Veterinarian is compassionate, kind, and accurate. She provides great feedback on test results breaking it down in dumbest time, all to be sure you understand your pet's medical condition. The quality of service that's provided is an unlisted reward because at Southwind Animal Hospital 🏥, the staff goes above and beyond. In the defense of this animal health care organization, my pets have undergone procedures and the process as well as the procedure exceeded when we look at the quality of services provided by animal health care professionals down to the patient, animals to be exact. So, if you're searing high and low for quality, kindness, and the best health for your fur babies, this is your ✋️ stop. They will honor your pet, all the reason why you should become part of the Southwind Animal Hospital organization. At Southwind Animal Hospital, the staff continue to improve their services through actions of quality as I mentioned earlier on and effective communications to help one fur parent at a time to throughly understand one's pet condition. You made the right choice.

Making the appointment was easy, not complicated at all. This was my first time ever taking a pet to the veterinarian; had no idea what to expect. All my registration forms were online/ texted, easy to do. We were welcomed by Ms. Brandy, no wait, not noisy, very calming atmosphere. 😀 Dr. Tammy was informative, good personality 👏🏽 👍🏽. I liked that she asked great questions to get an idea about my pet. She also educated me on some ways to interact with my lil pooch that I hadn't thought of. Overall, a good visit from beginning to end. The staff there made the visit go well. I was referred there by a relative; I would recommend them for pet care. 🤗🐶

Took my puppy to them yesterday to have an issue looked at! Didn’t have an appointment, but was still able to get seen, filled out some paper work, woman at the front counter let dr Worley know about me and within 15 mins I was in a room waiting with my baby to be seen, the doctors and staff were all friendly and caring to my sweet baby! Me and Milly thank you all!!!

If I could give this animal hospital 0 stars I would. This was our first visit and we put our trust in the wrong hands. Today was a very difficult day today as my family and I lost our fur baby. This animal hospital was absolutely no help. My husband and I called this hospital prior to arrival with them knowing the urgency of our situation. We arrived full speed and the act of urgency was not recieved from them. Lots of questions and no actions as our fur baby fought for her life and gasped for air multiple times. Then finally the doctor decided to take our fur baby in the back for oxygen to help her breathe and shortly after she comes back to tell us our fur baby passed away. During the long period of time we were there all the doctor did was check our fur baby's temperature and gums, no exams. Nothing! So after getting the arrangements together and saying our last words to our fur baby, my husband and I was asked to leave. As we are leaving out we were stopped by the front desk to pay $157.30. I asked the front desk lady what was the $157.30 for and she said the amount was for exams. So I then asked what exams were done and what were the results, she walks off and comes back with DVM Lynn Worley who was very rude and loud talking with a horrible attitude when I asked her what did the exams consist of. During a time like this no one should get treated this way. If you're having a emergency situation I would not trust these individuals with your fur baby. They didn't try or help save our fur baby but instead was all about money. I'd hate for anyone to experience this horrific moment as myself and my husband had to experience with this animal hospital.