Southern California Veterinary Group
Pet HospitalCaliforniaRiverside CountyMurrietaHancock Avenue
25100 Hancock Ave, Murrieta, CA 92562, USA
2.0
As soon as you refuse any services, the customer service goes out the window. God forbid an owner would assume responsibility for making decisions about their own animal’s healthcare. Also, they tried charging double for the exam simply because the front desk “cashed us out” before we had the chance to discuss our test results with the doctor.
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Overview
- (951) 677-5401
- socalvetgroup.com
Hours
Pet Hospital
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Welcome to Southern California Veterinary Group
Welcome to the introduction of Southern California Veterinary Group, a listed "Pet Hospital" located at 25100 Hancock Ave, Murrieta, CA 92562, USA. This platform aims to provide local users in Singapore with a comprehensive understanding of the services and environment offered by this veterinary care provider, drawing upon publicly available information.
Southern California Veterinary Group can be contacted via phone at (951) 677-5401 or mobile phone at +1 951-677-5401. While the physical location is in the United States, this introduction is tailored for local users in Singapore who may be seeking information about international veterinary practices or are interested in understanding the standards and potential services offered by such establishments.
As a "Pet Hospital," Southern California Veterinary Group is expected to offer a range of medical services for pets, primarily dogs and cats, and potentially other small animals. These services typically include routine check-ups, vaccinations, dental care, surgical procedures, diagnostic testing (such as blood work, X-rays, and ultrasounds), and treatment for illnesses and injuries. The "Pet Hospital" category implies a facility equipped to handle various health needs of pets, from preventive care to more complex medical and surgical interventions.
Based on the information available, including customer reviews, it is important to present a balanced view of Southern California Veterinary Group. One review mentions a negative experience regarding customer service after declining certain services and an issue with potential double charging for an exam. This suggests that users may want to ensure clear communication and understanding of costs and service agreements before proceeding with any treatments.
Another review raises concerns about the listing of "Emergency services." The customer reported being directed to an emergency hospital despite contacting Southern California Veterinary Group for an apparent pet emergency (a swollen face due to a tooth infection). This discrepancy between the listed service and the actual response indicates a potential area of concern for pet owners seeking urgent care. It highlights the importance of verifying the scope and availability of emergency services directly with the clinic, especially in time-sensitive situations.
While specific details about the environment of Southern California Veterinary Group are not explicitly provided in the given information, a typical pet hospital aims to create a clean and comfortable environment for both pets and their owners. This usually includes waiting areas, examination rooms, surgical suites, and potentially boarding or recovery areas. The cleanliness and organization of these spaces are crucial for maintaining hygiene and reducing stress for animals undergoing treatment. A well-maintained environment contributes significantly to the overall perception of care quality.
In terms of services, beyond the general expectations of a "Pet Hospital," the limited information does not provide specifics about specialized treatments or facilities. It is common for veterinary hospitals to offer a range of diagnostic capabilities, including in-house laboratories for quick test results and imaging technologies to aid in diagnosis. Surgical services can range from routine procedures like spaying and neutering to more complex surgeries. Dental care is also a vital aspect of pet health, often including teeth cleaning, extractions, and treatment of dental diseases.
Features that might distinguish Southern California Veterinary Group could include the qualifications and experience of their veterinary staff, the availability of advanced medical equipment, their approach to patient care and communication with pet owners, and any specific areas of expertise they may have. Without further information, it is difficult to elaborate on these aspects. However, a reputable pet hospital typically employs licensed veterinarians and trained veterinary technicians who are committed to providing quality care. They often emphasize clear communication with pet owners about their animal's condition, treatment options, and costs.
Promotional information is not provided in the given data. Typically, a veterinary hospital might promote services such as wellness plans, seasonal specials (e.g., for flea and tick prevention), or discounts for new clients. Without such information, it is not possible to comment on any specific promotions offered by Southern California Veterinary Group.
In conclusion, Southern California Veterinary Group is listed as a "Pet Hospital" in Murrieta, CA, USA, offering veterinary care services. While the limited information and customer reviews provide some insights, it is crucial for potential users to conduct further research and direct inquiries to the clinic to gain a comprehensive understanding of their services, environment, and operational procedures, especially regarding emergency care and customer service practices. For local users in Singapore, this information serves as a general overview of a veterinary care facility in another country and highlights the importance of thorough research when choosing a pet care provider, whether locally or internationally.
Southern California Veterinary Group Location
25100 Hancock Ave, Murrieta, CA 92562, USA
Reviews
As soon as you refuse any services, the customer service goes out the window. God forbid an owner would assume responsibility for making decisions about their own animal’s healthcare. Also, they tried charging double for the exam simply because the front desk “cashed us out” before we had the chance to discuss our test results with the doctor.
Feb 25, 2023 · Alyssa DuroSoCal Vet Group is listed for Emergency services - so I called and the lady told me I would have to take my dog to an emergency hospital - why is that?? When they state they do emergency services - my dog has a tooth infection and face is swollen - she didn't even ask me what was wrong with my dog...
Mar 04, 2022 · Vicky BradshawPet Hospital

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