SOS of Ohio

Took my two big boys here for much needed neutering and rabies shots. The staff was incredibly caring and knowledgeable and took very good care of both Brodie and Odin.

I confided in this company to take care of my daughter‘s cat little body. I had explained to them a previous surgery failed. They gave me the reassurance that they could help her so the surgery went fine and the baby was perfect prior to surgery she was an indoor cat. She had no issues she was never around any other animals. A spay is a simple surgery that shouldn’t have any complications. I’ve had cats in the past. They had a spay and everything went fine. My daughter‘s cat was spayed. Surgery went fine. My sister‘s cat spay surgery went fine over the next couple of days my daughter‘s cat little body was very lethargic. She stopped eating, and she stopped drinking. Long story short come to find out the clinic called my daughter and told my daughter that her cat had been one of many animals that had come in contact with an animal at the clinic they had FPV, which is very contagious! I have emails corresponding back-and-forth of what the price was for the surgery and any vaccines that she may have needed prior to the surgery. Also getting proper reassurance that there will be no issues with her surgery. She had her surgery done on a Thursday by that following Friday. She was slowly dying.😞😡 this organization bought her in, tried to nurse her back to health, but she passed away !😞somewhere there couldn’t of been proper sterilization because this company also takes care of feral cats, but this is where the plot thickens and adding insult to injury. They have the audacity to say my daughter‘s cat was sick when the receptionist called, she made a mistake and was supposed to tell my daughter that it was her cat that ended up with that horrible contagious disease that was a slap in the face! They even offered to cremate my daughter‘s kitty and give my daughter the ashes now please tell me who in the hell if you’re not liable for something who gives free care this is a business and a small organization at that based off of helping animals, which is a good thing if it’s done properly and this organization is also built off of donations so who would bring a cat and TRY to nurse her cat back to health and after the effort failedoffer to cremate the cat all free of charge if you did not feel that you’ve done something wrong !!that’s the part that pisses me off the most. Somehow my daughter‘s cat came across this horrible disease that took her little less than three year old life and then the company blames my child and my daughter‘s cat was an indoor cat is insane !!just admit somebody somewhere screwed up and in the process of them screwing up my daughter‘s cat she passed away and she suffered so bad and I am so pissed even driving past this place makes me sick to my stomach. This has caused a wedge between myself and my daughter because she went against her better judgment she says because of what happened last time with her trying to get surgery and she felt like she rather for her to have been in heat than to pass away. I am so disgusted, disappointed, just disturbed by what has happened and again to blame my daughter‘s HOUSE CAT never goes outside, an indoor cat not around other animals blamed her, but you bring her in and try to remedy the situation and again she passed away as a result of this company‘s negligence! For that disgusting jester, I hope whoever sent my daughter that email sleeps very well at night and I hope God takes care of you! The picture posted is her in the care of SOS after she contracted FELINE DISTEMPER! She suffered so much over a simple surgery that could’ve went well but turned out disastrous!💔

My family has been sending our pets to SOS for years. I've always been so impressed by the staff and the care they provide to their patients, not to mention the pricing is unmatched and definitely helps struggling families with the cost of vet visits. We had a little hiccup with the receptionist Roger and his emails came off a little rude. The first email he sent in response to my general inquiry regarding not being able to locate my dog Jimmy was off putting and very unfriendly. Basically stated I've never been in the office and our dog has never been seen. He didn't offer to try to assist with locating Jimmy's information or didn't bother to ask any probing questions to help resolve my issue. It wasn't until the second email that he stated if I send in some old documents (in which I offered) that he responded it could be helpful to locate his information. After Jimmy's information was found i spoke to a different receptionist over the phone who was very friendly and she was kind enough to add me to Jimmy's profile and advised I was able to reorder the medication as it should be approved. I thought everything was fine until I recieved another email from Roger, that again, came off pretty rude. I will just attach the emails here. I'm not sure if Roger is just going through something or if he's having a bad day.. but nevertheless I hope he finds healing. ♥️

Had two of our dogs spayed/neutered yesterday. The staff was amazing. Very thorough with instructions and good with our dogs. The dogs are usually iffy with strangers, but they happily went with them. Getting checked in was a little lengthy, but that is to be expected. Our dogs were ready to come home early, so the pick-up process was quick and easy. Our dogs are recovering amazingly. Highly recommend this office and their staff!

Excellent care at an affordable price! I took in a stray kitten. They treated his upper respiratory infection, gave him all his necessary shots, and checked him for infectious diseases. I love that they were able to tell me how much it would cost in advance. You wait your turn on clinic Wednesdays but it is definitely worth the wait!