Small Animal Clinic ico

Small Animal Clinic

Pet HospitalMaineHancock CountyEllsworthToothaker Ln

9 Toothaker Ln, Ellsworth, ME 04605, USA

4.0

I just moved and my old vet had been my dog’s doctor since puppyhood. Looking for a new vet, I ran into some issues. The first place I tried…well, I reviewed them, but suffice to say it wasn’t good. I’m glad though. Because I wouldn’t have found this place. I have never had a doctor—of any type—spend this much time with me. And my dog seemed to trust him immediately. Even more than the old vet! And the clinic itself is bright, airy, and spacious. I really am so happy I found Small Animal Clinic.

Kevin Borchers
  • Overview
  • (207) 667-2341
  • smallanimalclinic.top

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Welcome to Small Animal Clinic

The Small Animal Clinic, located at 9 Toothaker Ln, Ellsworth, ME 04605, USA, is a highly regarded veterinary practice serving the Ellsworth community. With a phone number of (207) 667-2341 (also reachable via mobile at +1 207-667-2341), this clinic has established itself as a place where pets receive exceptional care and owners feel genuinely supported. The clinic is particularly known for its compassionate approach and the thoroughness of its examinations, making it a trusted choice for local pet owners. Dr. Toothaker appears to be a key veterinarian at this clinic, receiving specific praise from clients.

The reviews highlight a profound dedication to patient well-being and client communication, emphasizing a personalized experience that stands out from typical veterinary visits. This commitment to spending ample time with pets and their owners fosters immediate trust and comfort, even for animals new to the clinic or those facing difficult health challenges.

Environment: Bright, Spacious, and Trust-Inducing

The environment at Small Animal Clinic is a significant factor in its positive reputation, as highlighted by client feedback. Reviewers describe the clinic as "bright, airy, and spacious." This physical setup likely contributes to a more relaxed atmosphere for pets, which can often be anxious in clinical settings. A bright and airy space can feel less confined and more inviting than a sterile, cramped waiting room.

Beyond the physical attributes, the "environment" also encompasses the emotional tone set by the staff. The overwhelming sentiment from reviews points to a place where pets feel an immediate sense of trust. One client noted, "my dog seemed to trust him immediately. Even more than the old vet!" This indicates that the clinic's design, combined with the calm and reassuring demeanor of the veterinary team, creates a comfortable and low-stress experience for animals. Even in challenging situations, such as end-of-life care, the environment is described as "compassionate and accommodating," which is crucial for processing difficult decisions. This suggests a facility that is not only functional and well-maintained but also deeply empathetic to the emotional needs of both pets and their human companions.

Services: Comprehensive Care with a Personal Touch

While specific detailed lists of all services are not provided in the given information, the client testimonials strongly indicate that Small Animal Clinic offers comprehensive veterinary care, delivered with an emphasis on thoroughness and compassion. Based on the reviews, the services likely include:

  • Thorough Examinations and Diagnostics: Clients praise the doctors for spending "this much time" with them and their pets, suggesting very thorough examinations. This would naturally involve detailed physical assessments and potentially in-depth discussions about the pet's history and symptoms. While not explicitly stated, a comprehensive clinic would also offer diagnostic services such as blood work, urinalysis, fecal exams, and potentially imaging (X-rays, ultrasound) to accurately diagnose various conditions.
  • Preventive and Wellness Care: Given that the clinic is a pet's "doctor since puppyhood" for one client, it's clear they provide ongoing preventive and wellness care. This typically includes routine vaccinations, parasite control, annual check-ups, and discussions on diet, exercise, and overall health maintenance for pets at all life stages.
  • Treatment of Illnesses and Injuries: The mention of a dog experiencing "troubling issues" and the staff being "able to get us in quickly" indicates that the clinic handles acute illnesses and injuries, providing timely medical attention.
  • Emergency/Urgent Care (during operating hours): The ability to get pets in quickly for "troubling issues" implies they can accommodate urgent cases, possibly on a walk-in or expedited appointment basis during their operational hours. For after-hours emergencies, they would likely refer to specialized emergency veterinary hospitals.
  • Compassionate End-of-Life Care: A particularly strong highlight from the reviews is the clinic's handling of euthanasia. The staff, including Dr. Toothaker, were "extremely compassionate and accommodating," making a "necessary experience easier to process." This speaks to their ability to provide sensitive and supportive care during a pet's final moments.
  • Client Education and Communication: The emphasis on doctors spending ample time and the staff being "super accommodating" and "willing to discuss alternatives" suggests a strong focus on client education. They take the time to explain diagnoses, treatment options, and ensure pet owners are comfortable and informed every step of the way.
Features: Exceptional Patient & Client Experience

The Small Animal Clinic distinguishes itself through several notable features that directly impact the quality of care and the client experience:

  • Unparalleled Time with Patients and Clients: A standout feature is the amount of time doctors spend with clients and their pets. One reviewer specifically noted, "I have never had a doctor—of any type—spend this much time with me." This allows for thorough examinations, detailed discussions, and the building of trust and rapport.
  • Immediate Pet Trust: The ability for pets, even new ones, to "trust him immediately" speaks volumes about the veterinarians' demeanor and approach. This is crucial for reducing stress during vet visits and ensuring more effective examinations.
  • Highly Compassionate Staff: The repeated mentions of "amazing compassionate staff" and "extremely compassionate" support during difficult times highlight a core value of the clinic. This level of empathy is deeply appreciated by pet owners, especially when facing challenging health decisions.
  • Accommodating and Flexible: The staff are described as "super accommodating" and willing to "discuss alternatives to figure out what is best for your pet." This suggests a flexible and client-centric approach to treatment plans, tailoring care to individual pet needs and owner preferences. Their ability to get pets in quickly for urgent issues further demonstrates their responsiveness.
  • Positive Atmosphere: The "bright, airy, and spacious" clinic environment contributes to a more pleasant experience for everyone, reducing the typical apprehension associated with vet visits.
  • Consistency and Reliability: The long-term patronage of one client with "packs" of dogs over many years underscores the clinic's consistency and reliability in providing excellent care.
Promotional Information: Authentic Testimonials and Word-of-Mouth

For Small Animal Clinic, the most powerful promotional information comes directly from the glowing and highly detailed client testimonials. These personal accounts serve as incredibly compelling endorsements that would resonate deeply with other pet owners seeking quality care.

  • Exceptional Client Reviews: The reviews themselves are the best form of promotion. Phrases like "I really am so happy I found Small Animal Clinic," "100%," "No complaints whatsoever," and "best place to take your pet to the vet" are direct and powerful recommendations. These convey a profound level of satisfaction and trust that is highly persuasive.
  • Emphasis on Thoroughness and Time: By consistently highlighting the amount of time spent with patients and the thoroughness of care, the clinic implicitly promotes a higher standard of service compared to practices where appointments might feel rushed.
  • Compassionate Care in Difficult Times: The specific mention of their handling of euthanasia demonstrates their ability to provide care even in the most sensitive situations, which is a significant factor for pet owners in choosing a long-term vet. This compassionate approach is a key selling point.
  • Ease of Access: While one client mentioned a slight hiccup with the online app for multiple pets, the overall ease of scheduling by phone ("fast and easy") indicates good accessibility. The location at 9 Toothaker Ln in Ellsworth, ME, also positions them as a convenient local option.
  • Focus on Trust and Comfort: Promoting the idea that pets "trust him immediately" and that the clinic offers a comfortable, non-intimidating environment appeals directly to the emotional connection owners have with their pets and their desire for a stress-free vet visit.

In conclusion, Small Animal Clinic at 9 Toothaker Ln, Ellsworth, ME 04605, USA, offers an outstanding veterinary experience defined by its compassionate team, thorough and unhurried examinations, and a welcoming environment. The high level of trust and satisfaction expressed by clients, especially concerning difficult moments like end-of-life care, solidifies its reputation as a premier choice for pet owners in the Ellsworth area seeking dedicated and empathetic veterinary services.

Small Animal Clinic Photos

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Small Animal Clinic Location

9 Toothaker Ln, Ellsworth, ME 04605, USA

Reviews

I just moved and my old vet had been my dog’s doctor since puppyhood. Looking for a new vet, I ran into some issues. The first place I tried…well, I reviewed them, but suffice to say it wasn’t good. I’m glad though. Because I wouldn’t have found this place. I have never had a doctor—of any type—spend this much time with me. And my dog seemed to trust him immediately. Even more than the old vet! And the clinic itself is bright, airy, and spacious. I really am so happy I found Small Animal Clinic.

Mar 08, 2025 · Kevin Borchers

Our dog experienced troubling issues. The staff was able to get us in quickly. Unfortunately, we had to end the dogs life due to cancer. Dr. Toothaker and all of his staff were extremely compassionate and accommodating. This made an uncomfortable, yet necessary, experience easier to process.

Mar 19, 2025 · Darrel Hinerman

I would not recommend taking your pets here if you actually care about them. I took my male cat here a few months back to get him looked at and get him caught up on his shots. We waited in the waiting room longer than we were in the actual room. The vet hardly looked at him and told us he WAS FIXED. He is not since he just got our female cat pregnant. I shouldn’t have even bothered coming here, as I have already heard no so good things. It took me forever to get on the phone with someone and when I did they were not that friendly. Just be cautious and maybe look for 2nd opinions when caring for your pet.

Apr 17, 2025 · Hannah Coll

Dr. T is, has and always will be a great Vet. I read the negative reviews and shake my head. SAC is a business and nothing else. They don't owe you anything !!! There are plenty of other Vets out there, so if you don't like it SAC keep searching. As far as Dr. Ts personality, I get it. He is lovingly terse, but he has a lot of animals to take care of and he does it very well. He is also very generous and aware of people's needs. I think some people should not be pet owners based on the negative reviews.

Oct 22, 2024 · Steven Sporn

Wonderful staff!! From the receptionist to the doctor, they were welcoming and so friendly!! We had a slight emergency with our husky while staying in Acadia on vacation. After calling 7 or 8 animal hospitals, Small Animal Clinic squeezed us in the following morning. Be advised…..all of the vets we called prior to them were not accepting new patients so they would not even see our dog. On top of that, they were very affordable!!

Oct 02, 2024 · Michelle Dodds

Pet Hospital