Short Pump Animal Hospital ico

Short Pump Animal Hospital

Pet HospitalVirginiaHenrico CountyGlen AllenPouncey Tract Road

4730 Pouncey Tract Rd, Glen Allen, VA 23059, USA

4.0

SPAH is a top notch vet care facility. Dr Reger is gentle and compassionate with both our fur babies and us cat pet owners. The facility is clean. The staff is always responsive and friendly. We've seen them with newborn kittens all the way through needing end of life care. I wouldn't go anywhere else.

Randi Shapiro
  • Overview
  • (804) 360-0100
  • shortpumpvet.com

Hours

Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday Closed
Sunday Closed

Welcome to Short Pump Animal Hospital

Short Pump Animal Hospital, located at 4730 Pouncey Tract Rd, Glen Allen, VA 23059, USA, stands as a highly-regarded and deeply trusted veterinary care facility within the community. Known for its comprehensive services and exceptional staff, it has garnered a reputation for providing heartfelt and professional care to a wide array of beloved pets, from newborn kittens to senior dogs, and even exotic animals. You can reach them by phone at (804) 360-0100 or +1 804-360-0100.

Operating as a full-service Pet Hospital, Short Pump Animal Hospital offers a vast range of services and goods designed to meet every aspect of your pet's health and well-being. This includes everything from routine preventative care to advanced diagnostic procedures and surgical interventions. The facility is committed to ensuring your pet receives the highest quality of medical attention in a comfortable and caring environment.

Environment and Atmosphere

The facility at Short Pump Animal Hospital is consistently described as clean and welcoming, contributing to a calm and relaxed atmosphere for both pets and their owners. Reviews frequently highlight the effort made by the staff to create a comfortable experience, which is crucial for pets who may be anxious about vet visits. The design and maintenance of the hospital reflect a commitment to a professional yet compassionate setting, aimed at reducing stress and making every visit as pleasant as possible.

Comprehensive Services Offered

Short Pump Animal Hospital provides a wide spectrum of veterinary services, catering to the diverse needs of pets. These services are delivered by a team of experienced and licensed veterinarians, including notable professionals like Dr. Reger and Dr. Morlino, who are frequently praised in client testimonials for their gentle, compassionate, and expert approach to animal care. The services include, but are not limited to:

  • Wellness Exams: Regular check-ups are a cornerstone of preventative care, ensuring your pet remains healthy and happy.
  • Vaccinations: Essential for protecting pets against common and dangerous diseases.
  • Blood Tests & Lab Screens: Utilizing in-house lab capabilities for quick and accurate diagnostics.
  • Advanced Imaging: Including X-rays and ultrasounds for detailed internal examinations.
  • Spay & Neuter Procedures: Routine surgical procedures for population control and pet health.
  • Dental Cleanings & Care: Addressing oral health, which is vital for overall pet well-being.
  • General Surgery: Performing a variety of surgical procedures with a focus on safety and recovery.
  • Parasite Prevention: Comprehensive programs to protect pets from fleas, ticks, heartworms, and other parasites.
  • Diagnostic Care & Sick Visits: Expert evaluation and treatment plans for pets exhibiting symptoms of illness or injury.
  • Puppy & Kitten Care: Specialized care tailored to the unique needs of young animals, including initial vaccinations and nutritional guidance.
  • Senior Pet Care: Focused attention on the specific health challenges and comfort needs of aging pets.
  • Complementary Therapies: Offering advanced treatments like laser therapy to aid in pain management and recovery.
  • Exotic Pet Care: A distinctive feature is their willingness and expertise in treating a variety of exotic animals, in addition to their primary focus on dogs and cats.

The hospital also offers emergency care and can manage urgent situations, providing peace of mind for pet owners when unexpected health issues arise. For enhanced convenience, they provide an online store for pet supplies and an online pharmacy for prescriptions, ensuring clients have easy access to necessary products and medications.

Distinguishing Features and Customer Focus

What truly sets Short Pump Animal Hospital apart, as consistently echoed by client feedback, is the compassionate and respectful approach of its entire staff. Customers frequently highlight the genuine dedication of the team, noting how doctors and staff remember individual pets and their histories, inquiring about their well-being and showing a deep, personal commitment to their health and happiness. This level of personalized care fosters significant trust and loyalty among pet owners, many of whom consider their pets as family members and appreciate that the hospital shares that sentiment.

The facility is also AAHA-accredited, indicating that it meets the highest standards of veterinary excellence in areas such as facility, equipment, and patient care. This accreditation is a testament to their commitment to quality and safety in all aspects of their operations.

Furthermore, the hospital offers convenient features such as the PetDesk App, allowing clients to easily manage vaccination records and appointment schedules, directly linking to the hospital's systems.

Promotional Information and Special Offers

Short Pump Animal Hospital values its clients and offers several promotions to enhance accessibility to quality veterinary care. These include:

  • Referral Program: A "$25 For You, $25 For A Friend!" offer that rewards existing clients for referring new ones. This credit can be applied towards services, demonstrating appreciation for client loyalty and recommendations.
  • Military & Veterans Discount: As a token of gratitude, the hospital offers a 10% discount on all exams and most products to military members and veterans with a valid photo ID.
  • Year-Round Dental Discount: To encourage consistent dental hygiene, a 10% discount is offered on dental procedures completed within 60 days of a pet's last exam. This emphasizes their commitment to preventative health beyond just annual check-ups.

These promotions underline Short Pump Animal Hospital's dedication to supporting the local community and ensuring that high-quality pet care remains accessible. It's important to note that these offers must be mentioned at or before check-out on the same day services are provided and generally cannot be combined with other offers.

Client Testimonials and Reputation

The numerous positive reviews from real customers consistently commend Short Pump Animal Hospital for its "top-notch" care. Clients speak of the doctors and staff being "gentle and compassionate," "responsive and friendly," and showing "genuine dedication." The consistent praise for Dr. Reger, in particular, highlights her expertise and the peace of mind she provides to pet owners. The sentiment of not wanting to go anywhere else, even for long-term clients who have experienced care from "newborn kittens all the way through needing end of life care," speaks volumes about the enduring trust and satisfaction Short Pump Animal Hospital inspires.

In summary, Short Pump Animal Hospital is a premier veterinary facility in Glen Allen, VA, offering a comprehensive range of services within a clean, compassionate, and professional environment. Their commitment to personalized care, advanced medical practices, and community appreciation through special offers makes them a highly recommended choice for pet owners seeking the best for their animal companions.

Short Pump Animal Hospital Photos

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Short Pump Animal Hospital Location

4730 Pouncey Tract Rd, Glen Allen, VA 23059, USA

Reviews

SPAH is a top notch vet care facility. Dr Reger is gentle and compassionate with both our fur babies and us cat pet owners. The facility is clean. The staff is always responsive and friendly. We've seen them with newborn kittens all the way through needing end of life care. I wouldn't go anywhere else.

May 08, 2025 · Randi Shapiro

I have been bringing my beloved corgi to Short Pump Animal Hospital since the day she was born, (8 years), and I can confidently say it’s the best decision I’ve made for her care. Dr. Reger and the entire staff are always polite, compassionate, and respectful. Their genuine dedication shines through in how they remember both of my dogs, ask about them, and truly care about their well-being. As someone who loves my dogs like my own children, knowing Dr. Reger shares that same commitment to their health and happiness gives me peace of mind. I will always trust her expertise and the exceptional team at Short Pump Animal Hospital. I wholeheartedly recommend their services to anyone who seeks top-notch, heartfelt care for their pets.

Apr 04, 2025 · Justin Gignac

I was thoroughly impressed with the way Dr. Morlino and her assistant handled my 106# male German Shepherd from start to finish. They related to shepherds and understood their quirks. Very positive visit!

May 12, 2025 · Patricia Grunau

First impressions are everything and Dr. Wigley made an amazing one! I’ve been to another vet before with our other dogs and cats but never felt 100% with them. I did a ton of research and this vet was highly recommended. I’m glad I brought our dog here because Dr. Wigley listened and checked everything out thoroughly. I’m glad to of found a great vet and will continue coming here.

Mar 06, 2025 · Aaron

Dr. Reger and staff, including Carol, have been so helpful with my sweet boy, Tex. They even gave me a donated cat carrier when my other one broke right before the appointment, free of charge. Excellent service and, more importantly, veterinary care!

Apr 07, 2025 · Emily Silva

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