Saline Veterinary Service PC

Pet HospitalMichiganWashtenaw CountyAnn ArborThurstonNorth Earhart Place

2501 N Earhart Pl, Ann Arbor, MI 48105, USA

3.0

I have been calling since the end of July to get my horses medical records for his new vet. I have spoke with Romine 1 time on the phone back in september and he told me to text him my email to send the records to. I did just that. Never heard from him again, will not return my calls or text and does not answer his phone. Honestly not sure how he stays in business. I would never recommend him to anyone!

Autumn Buckner
  • Overview
  • (734) 649-9191

Welcome to Saline Veterinary Service PC

Welcome to Saline Veterinary Service PC, located at 2501 N Earhart Pl, Ann Arbor, MI 48105, USA. As a listed Pet Hospital, we aim to provide comprehensive veterinary care to the animals in the Ann Arbor area. You can contact us at (734) 649-9191 or via our mobile number at +1 734-649-9191.

Information regarding the environment of Saline Veterinary Service PC is not provided in the given reviews. Typically, a Pet Hospital strives to offer a clean and organized space to ensure the comfort and safety of animals during their visits. This generally includes examination rooms, waiting areas, and potentially specialized areas for diagnostics or surgery, depending on the services offered.

The provided reviews do not detail the specific services offered by Saline Veterinary Service PC. However, based on the general nature of a Pet Hospital, you might expect a range of services aimed at maintaining and improving the health of your pets. These often include:

  • Wellness Exams: Routine check-ups for overall health maintenance, including vaccinations and parasite prevention.
  • Diagnostic Services: Tools and procedures to identify illnesses, such as laboratory testing and imaging.
  • Medical Treatment: Care for sick or injured animals, including medication and other therapies.
  • Surgical Services: Various surgical procedures, from routine to more complex cases.
  • Dental Care: Services related to your pet's oral health.

It is important to note that the provided customer reviews raise significant concerns regarding communication and customer service at Saline Veterinary Service PC. Both reviews describe the same negative experience of attempting to obtain a horse's medical records. According to the reviewer, multiple calls were made starting at the end of July. Contact was reportedly made with an individual named Romine in September, who allegedly instructed the reviewer to text their email address for the records to be sent. The reviewer states that they did so but never received the records and that subsequent calls and texts were not returned, and the phone was not answered. The reviewer explicitly states they would "never recommend him to anyone" and expresses confusion about how the business continues to operate.

Given this feedback, a significant feature, or rather a point of concern raised by these reviews, is the apparent difficulty in communication and the fulfillment of requests for medical records. This directly impacts the service experienced by pet owners, particularly when needing to transfer records to another veterinary provider.

Regarding promotional information, no such information is available in the provided text. The strong negative feedback in the reviews overshadows any potential positive features that might typically serve as a promotion for a Pet Hospital.

For local users in Ann Arbor, MI, considering Saline Veterinary Service PC, it is crucial to be aware of the recent customer feedback regarding challenges in communication and obtaining pet records. While we do not have a comprehensive overview of all aspects of their services, these reviews present a concerning picture of their responsiveness in at least one area of customer interaction.

If you require veterinary services, especially those that may involve the transfer of medical records, it would be prudent to consider this feedback and perhaps seek further information or clarification from Saline Veterinary Service PC directly about their current practices in communication and record management. You can contact them at (734) 649-9191 or +1 734-649-9191 to discuss your needs and their procedures.

It is essential for pet owners to have confidence in their veterinary service provider's ability to communicate effectively and handle administrative tasks efficiently, in addition to providing quality medical care. The provided reviews highlight a potential area where Saline Veterinary Service PC may need to improve based on at least one customer's repeated negative experience.

Saline Veterinary Service PC Location

2501 N Earhart Pl, Ann Arbor, MI 48105, USA

Reviews

I have been calling since the end of July to get my horses medical records for his new vet. I have spoke with Romine 1 time on the phone back in september and he told me to text him my email to send the records to. I did just that. Never heard from him again, will not return my calls or text and does not answer his phone. Honestly not sure how he stays in business. I would never recommend him to anyone!

Oct 22, 2024 · Autumn Buckner

I have been calling since the end of July to get my horses medical records for his new vet. I have spoke with Romine 1 time on the phone back in september and he told me to text him my email to send the records to. I did just that. Never heard from him again, will not return my calls or text and does not answer his phone. Honestly not sure how he stays in business. I would never recommend him to anyone!

Oct 22, 2024 · Autumn Buckner

Showed up the day i called him. Gave my goat multiple necessary injections. Has an entire mobile vet setup , was quite impressive. Suggested we also deworm my Other goat (who had no symptoms ) and even helped me catch her lol which was no quick or easy task. Then he even went out of his way to listen to my dogs heart Murmur after he was paid and done w his visit. Very affordable too! 11/10.

Oct 02, 2023 · Andrew Butz

Showed up the day i called him. Gave my goat multiple necessary injections. Has an entire mobile vet setup , was quite impressive. Suggested we also deworm my Other goat (who had no symptoms ) and even helped me catch her lol which was no quick or easy task. Then he even went out of his way to listen to my dogs heart Murmur after he was paid and done w his visit. Very affordable too! 11/10.

Oct 02, 2023 · Andrew Butz

Pet Hospital