
Rusty Ridge Animal Center - Veterinary Hospital & Luxury Pet Lodging/Daycare
Pet HospitalIllinoisKendall CountyMinooka
949 Bell Rd, Minooka, IL 60447, USA
4.0
I can't express enough how grateful we are for Rusty Ridge. We've been trusting Dr. Joe with our corgi, Summer, since she was a puppy, when he was only doing traveling vet care. Now, his care has expanded into the incredible Rusty Ridge team. We wouldn't even think of taking our girl anywhere else. The staff is consistently friendly, professional, and so easy to work with. We trust them completely, and they never disappoint. Summer is an anxious girl and they’re so great with her. We live far now and still drive an hour and a half just because we know she's in the best hands possible. If you're looking for a veterinary clinic that truly cares, you've found it. ❤️
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Overview
- (815) 255-7300
- www.rustyridgeac.com
Hours
Pet Hospital
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Welcome to Rusty Ridge Animal Center - Veterinary Hospital & Luxury Pet Lodging/Daycare
Welcome to Rusty Ridge Animal Center - Veterinary Hospital & Luxury Pet Lodging/Daycare, located at 949 Bell Rd, Minooka, IL 60447, USA. Rusty Ridge offers a unique and comprehensive approach to pet care, combining a full-service veterinary hospital with luxurious lodging and engaging daycare options. This multifaceted facility aims to be a one-stop destination for all your pet's needs, whether it's routine medical care, a comfortable place to stay while you're away, or a stimulating environment for daytime activity.
Based on customer reviews, the environment at Rusty Ridge Animal Center appears to be well-regarded by some pet owners. One long-term client expresses immense gratitude for the care their corgi, Summer, has received, highlighting the transition from Dr. Joe's traveling vet care to the establishment of the "incredible Rusty Ridge team." This suggests a facility that has grown and developed, potentially offering state-of-the-art amenities. The mention of a "luxury pet lodging/daycare" component further implies a comfortable and well-equipped environment for boarding and daycare guests. However, another review presents a contrasting perspective regarding a sedated grooming experience, detailing concerns about the handling of the pet and the communication regarding the services. While this review focuses more on a specific service, it's important to consider all feedback when evaluating the overall environment and services.
As a combined Veterinary Hospital and Luxury Pet Lodging/Daycare, Rusty Ridge Animal Center offers a wide array of services. These can be broadly categorized into veterinary care, lodging, and daycare:
- Veterinary Hospital Services: As a full-fledged veterinary hospital, Rusty Ridge likely provides a comprehensive range of medical services to ensure your pet's health and well-being. These typically include:
- Wellness Examinations: Routine check-ups are essential for maintaining your pet's health through early detection of potential issues, vaccinations, parasite prevention, and nutritional counseling.
- Diagnostic Services: The hospital is likely equipped with diagnostic tools such as in-house laboratory testing (blood work, urinalysis, etc.) and imaging capabilities (like digital radiography or ultrasound) to aid in diagnosing illnesses and injuries.
- Medical Treatments: The experienced veterinary team, potentially led by Dr. Joe, would provide treatment for various medical conditions, including infections, chronic diseases, and other health concerns.
- Surgical Services: The hospital likely offers surgical procedures, ranging from routine surgeries like spaying and neutering to more complex soft tissue or orthopedic surgeries.
- Dental Care: Comprehensive dental services, including cleanings, examinations, and treatment for dental diseases, are crucial for your pet's overall health.
- Anesthesia and Pain Management: Safe and effective anesthesia protocols and pain management are essential for surgical and certain diagnostic procedures.
- Emergency Care: While not explicitly mentioned in the reviews, many veterinary hospitals offer emergency services or have protocols for handling urgent medical situations. It's advisable to inquire about their emergency care procedures.
- Luxury Pet Lodging: The "luxury pet lodging" aspect suggests comfortable and safe accommodations for pets when their owners are away. This may include:
- Comfortable Kennels/Suites: Providing a secure and comfortable space for pets to rest and sleep.
- Climate Control: Ensuring a pleasant temperature for pets year-round.
- Individual Attention: Staff providing care, feeding, and interaction with boarding pets.
- Exercise Areas: Safe and spacious areas for pets to play and stretch.
- Special Needs Care: Accommodating pets with specific medical or dietary requirements.
- Pet Daycare: The daycare services offer a stimulating and social environment for pets during the day, which may include:
- Supervised Play Areas: Safe spaces for pets to interact and exercise under staff supervision.
- Socialization Opportunities: Allowing pets to interact with other compatible animals.
- Enrichment Activities: Providing mental and physical stimulation through games and activities.
- Rest Periods: Ensuring pets have opportunities to rest and relax throughout the day.
- Grooming Services: The mention of a "sedated groom" indicates that grooming services are also offered. This may include bathing, brushing, nail trims, and breed-specific haircuts. The negative review regarding the sedated groom highlights the importance of clear communication and adherence to specific instructions during grooming services.
A significant feature of Rusty Ridge Animal Center, as highlighted by the positive review, is the long-standing trust and relationship that clients have developed with Dr. Joe and the team. The consistent friendliness, professionalism, and ease of working with the staff are also noted as key positives. The ability to handle an anxious dog like Summer with care and expertise is a significant advantage for pet owners with sensitive animals. The fact that a client drives a considerable distance due to the trust they have in the clinic speaks volumes about the positive experiences many pet owners have had.
However, it is crucial to acknowledge the contrasting experience detailed in the negative review concerning the sedated groom. This review raises concerns about communication, adherence to instructions, handling of the pet, and the cost-effectiveness of the service received. While this appears to be an isolated incident based on the provided information, it underscores the importance of clear communication between pet owners and service providers, especially regarding specific needs and procedures.
Currently, there is no specific promotional information available in the provided text. For local users in Minooka, IL, and the surrounding areas, Rusty Ridge Animal Center offers a unique combination of veterinary services, luxury lodging, and daycare. To learn more about any current promotions or specials for new clients or specific services, it is recommended to contact them directly at (815) 255-7300 or +1 815-255-7300. You may also wish to inquire about their website or social media presence for any updates or special offers.
In conclusion, Rusty Ridge Animal Center - Veterinary Hospital & Luxury Pet Lodging/Daycare in Minooka, IL, aims to provide comprehensive care for pets, encompassing medical needs, comfortable boarding, and engaging daycare. While one long-term client expresses high satisfaction with the veterinary care and the team's ability to handle an anxious pet, another review details significant concerns regarding a sedated grooming experience. Prospective clients are encouraged to consider both perspectives and to communicate their specific needs and expectations clearly when utilizing the services offered by Rusty Ridge Animal Center. Contact them at (815) 255-7300 or +1 815-255-7300 to learn more about their services and how they can cater to your pet's individual needs.
Rusty Ridge Animal Center - Veterinary Hospital & Luxury Pet Lodging/Daycare Photos









Rusty Ridge Animal Center - Veterinary Hospital & Luxury Pet Lodging/Daycare Location
949 Bell Rd, Minooka, IL 60447, USA
Reviews
I can't express enough how grateful we are for Rusty Ridge. We've been trusting Dr. Joe with our corgi, Summer, since she was a puppy, when he was only doing traveling vet care. Now, his care has expanded into the incredible Rusty Ridge team. We wouldn't even think of taking our girl anywhere else. The staff is consistently friendly, professional, and so easy to work with. We trust them completely, and they never disappoint. Summer is an anxious girl and they’re so great with her. We live far now and still drive an hour and a half just because we know she's in the best hands possible. If you're looking for a veterinary clinic that truly cares, you've found it. ❤️
Feb 01, 2025 · Sara BellI took my best friend (Old English Sheepdog) to Rusty Ridge Animal center for a sedated groom. He is 8 years old and terrified of scissors or clippers near his face. I asked that when he was sedated to do the face first (before he gets really agitated). They did not listen. AT ALL. it started when the tech literally DRAGGED him to the back. They then shaved his body first, which he does not need sedation for. After that they started plucking his ears. He has been a problem for groomers before, but never while sedated. Anyways, they could not do his face because he was too aggravated by then. At the end of the day, they charged me for over $700 for the session!!! That did include some vaccination and apparently the grooming did NOT include a bath! $700!!! FOR AN INCOMPLETE JOB!!! YES, I did discuss this with them over the phone. Friendly but extremely unhelpful, they said that they "discounted" the grooming service, but looking at my last bill, they didn't. If you love your pet and your wallet, please go somewhere else!
Mar 05, 2025 · Lloyd WrightWe could not have asked for a better experience than at Rusty Ridge. Our German Shepherd needed TOLO surgery and we were very nervous about it as we have never had a dog have a surgery this extensive. We had consultation with Dr. Joe and a tech and they were both AMAZING. Took an hour of their time to answer any and all questions we had and probably answered them multiple times. We have been back twice for laser therapy since the surgery and they continue to answer any questions we have. The best part is every single worker is so friendly, you can tell they really love their jobs and the pets they work with! THANK YOU, THANK YOU, THANK YOU!!
Mar 11, 2025 · Ashley CunninghamDr. Joe and his entire team are amazing. Everyone is wonderful about answering questions and giving us options. They are incredibly knowledgeable and that eases our minds. We love that Rusty Ridge Animal Center offers new technologies and innovative care for our furbabies! As a human medical professional, I love seeing Dr. Joe bring advanced care to veterinary medicine. We know what we are getting with Rusty Ridge being independently and family owned! They treat us like family! Whether your furbaby has a routine check up or a medical procedure, the staff calls the next day to check on their patients. How amazing is that? It gives us an opportunity to discuss any questions or address any concerns. We appreciate the compassionate care our pets receive every time we go there. We won't be going anywhere else! Thanks Dr. Joe and team!
Dec 20, 2024 · Rebecca SherryMy husband and I have been taking our dog Maya here since this place has opened. She sees Dr Joe, is groomed by a wonderful groomer Gabby, and even comes for daycare and boarding. It is so nice to have a place that offers all these services in one building. The staff at the front counter are always great as well!
Mar 11, 2025 · Christine O'MalleyPet Hospital

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