Royersford Veterinary Hospital

Blonde vet tech is very rude. Tried pressuring me into purchasing food brands in which they are partnered after insisting I’m not interested. My previous visit was with my very OLD AND PHYSICALLY DISABLED cat who she was very rough with and even after I asked her to be more gentle she insisted she was a professional and continued moving my cat, who is very docile and willing, aggressively and forcefully until I raised my voice in anger. She then said that she was “just upset that someone abandoned their dog here”. So am I to believe because of that she was hurting my cat in anger? Extremely UNPROFESSIONAL.

I appreciated that they could see my dog the same day as a new patient, and the veterinarian was professional and informative. However, the vet tech was condescending and shaming, implying negligence when I expressed concerns and shared my dog’s medical history. Let this be a reminder that treating people with professionalism and respect rather than talking down to each other is a much better choice. When I take my dog to the vet, I want to feel supported and able to ask questions without fear of judgment.

This place sucks. Raised prices in the last couple years so an exam is about $250 every year. It used to be great but they have changed and I won’t bring my dogs here anymore. No one on the phones ever really know what’s going on or are correct. A woman scheduled me for just shots and when I went told me that there was a “glitch in the system” so I couldn’t get my shots without seeing a doctor. Of course I was charged a $75 exam fee so a doctor could step into the room. Also messed up my other dog’s appointment and didn’t give him the right shots. He was supposed to get three and they only gave him one. Very unsatisfied.

My guinea pig was having a lot of trouble eating and I couldn't get an appointment for days at my regular vet (great place, but an hour away so an appointment takes half your day). I called here and had an appointment in literally an hour! The staff here is wonderful, and Dr. Achtel did a great job making sure my piggie can get back to her favorite activity! Been a week and she's doing great! Anyone with an "exotic" knows how hard it is to find good veterinary care for them. I'm so happy to have found Royersford Vet and would recommend them to anyone with guinea pigs or rabbits. And I guess it goes without saying that I have a new regular vet now! Thank you so much for helping my girl!

I recently mourned the loss of my cat, I came to this establishment for their services and was beyond thankful for their help. McKenna at the front desk was so kind with helping me pick out an urn and was so understanding of the process. I did multiple services, neutering/vaccines for my cat in the past and they are always so kind and supportive. Thank you so much!

I started coming to Royersford Veterinary Hospital with my former cat who had health issues. She received great and thorough care but eventually passed in 2022. I adopted two kittens later in 2022 and have had them in twice for annual check-ups and shots. Dr. Milligan and the staff are always wonderful! They are always kind and give great care to my cats in their visits - even if it's not the cats' favorite activity (as shown in the pic) 😂!