Riverside Veterinary Hospital ico

Riverside Veterinary Hospital

Pet HospitalNew YorkMonroe CountyScottsvilleScottsville Road

3750 Scottsville Rd, Scottsville, NY 14546, USA

4.0

I can't say enough for how well the entire staff treats us and our dog, Oliver. Dr. Mueller went out of her way to diagnose, treat, and continually follow up until Oliver was healthy again. He had a host of issues that were not fully addressed until we brought him to Riverside. 5 stars across the board!

Dan Murray
  • Overview
  • (585) 889-8340
  • riversidepet.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Riverside Veterinary Hospital

Welcome to Riverside Veterinary Hospital, a leading establishment in the "Pet Hospital" category, conveniently located at 3750 Scottsville Rd, Scottsville, NY 14546, USA. This veterinary care facility is committed to delivering exceptional and compassionate services to pets and their owners in the local community and beyond. As a full-service pet hospital, Riverside Veterinary Hospital offers a wide array of veterinary services and related goods for sale, aiming to address all aspects of your pet's health and well-being throughout their life. For inquiries or appointments, you can contact them at (585) 889-8340 or via mobile at +1 585-889-8340.

Environment and Atmosphere

While specific architectural or interior design details are not explicitly provided, the overwhelming sentiment from customer reviews strongly suggests that Riverside Veterinary Hospital cultivates a warm, welcoming, and comforting environment. The consistent praise for the staff being "wonderful, sweet and caring" implies an atmosphere built on empathy and professionalism. A pet hospital's environment is crucial for reducing stress in animals, which often involves clean, well-maintained facilities, appropriate lighting, and sometimes even separate waiting areas for different types of pets. The positive feedback indicates that the hospital successfully creates a reassuring setting for both pets and their human companions. This nurturing atmosphere is particularly important for animals who may be anxious or unwell, helping to facilitate smoother examinations and treatments. The focus on treating each animal "so well" suggests that the physical space is complemented by a compassionate approach from every member of the team, making visits as comfortable as possible even during challenging times, such as end-of-life care.

Comprehensive Veterinary Services

Riverside Veterinary Hospital provides a broad spectrum of veterinary services, designed to cater to the diverse health needs of pets from puppyhood and kittenhood through their senior years. The customer reviews highlight their capability in diagnosing and treating complex issues, as evidenced by Oliver's case where Dr. Mueller went "out of her way to diagnose, treat, and continually follow up until Oliver was healthy again." This indicates a commitment to thorough diagnostics and persistent, personalized treatment plans for challenging conditions that may not have been fully addressed elsewhere. This suggests that the hospital doesn't just offer routine care but also possesses the expertise and dedication for more intricate medical cases.

Beyond specialized diagnostic and treatment services, a comprehensive pet hospital like Riverside Veterinary Hospital typically offers an extensive range of general veterinary care. This commonly includes: routine wellness examinations and vaccinations to prevent common diseases; comprehensive parasite control programs (fleas, ticks, heartworm, intestinal parasites); dental care, including cleanings and extractions; spaying and neutering; various surgical procedures (both routine and advanced); in-house laboratory services for quick diagnostic results (blood work, urinalysis, fecal exams); diagnostic imaging such as X-rays and potentially ultrasound; nutritional counseling; microchipping for identification; and pain management. Furthermore, the review mentioning treatment "Right up until their last days of life" underscores their provision of compassionate geriatric and palliative care, emphasizing their commitment to pets through all life stages, including difficult end-of-life decisions and support.

Distinguishing Features

Several key features set Riverside Veterinary Hospital apart, as eloquently described by its clientele. The most prominent feature is the **exceptional dedication and compassion of the entire staff**. The repeated commendation for the staff being "wonderful, sweet and caring" and treating every pet "so well" highlights a deeply empathetic approach to animal care. This goes beyond mere technical competence, reflecting a genuine love and concern for animals.

Another significant distinguishing feature is the **proactive and persistent diagnostic and treatment approach**, exemplified by Dr. Mueller. The detailed account of Dr. Mueller going "out of her way to diagnose, treat, and continually follow up" for Oliver's complex issues demonstrates a commitment to thoroughness and achieving positive outcomes, even when faced with multifaceted health challenges. This suggests a veterinary team that does not give up easily and is dedicated to uncovering the root cause of problems, providing effective solutions where others may have fallen short.

Furthermore, their **comprehensive and continuous care across all life stages**, including end-of-life support, is a remarkable feature. The ability to treat "a dog and multiple cats" and provide care "Right up until their last days of life" speaks volumes about their holistic approach. This level of support provides immense comfort to pet owners, knowing that their beloved companions will receive compassionate care from their first visit to their final moments.

Finally, the consistent **"5 stars across the board!"** rating from satisfied customers serves as a powerful testament to their overall excellence and reliability, solidifying their reputation as a trusted and highly recommended veterinary facility.

Promotional Information and Community Trust

While explicit promotional offers are not detailed, the strongest promotional aspect for Riverside Veterinary Hospital stems directly from its **outstanding customer testimonials and the subsequent word-of-mouth recommendations**. Reviews like "I can't say enough for how well the entire staff treats us and our dog, Oliver" and "I absolutely love this vet!" act as powerful endorsements, far more impactful than traditional advertising alone. Such genuine praise from long-term, multi-pet owning clients significantly boosts public trust and encourages new clients to consider their services.

The highlighted dedication of Dr. Mueller and the staff's pervasive kindness effectively convey a message of unparalleled care and commitment, which is a major draw for pet owners seeking the best for their animals. The success stories, like Oliver's recovery, become informal case studies that demonstrate the hospital's capabilities. For a "Pet Hospital" in Scottsville, NY, building such a strong community reputation is paramount. By consistently delivering high-quality, compassionate care, Riverside Veterinary Hospital effectively promotes itself as a reliable and trustworthy partner in pet health. Their readily available contact numbers, (585) 889-8340 and +1 585-889-8340, serve as an open invitation for prospective clients to experience the five-star care that their current customers rave about, solidifying their position as a top choice for veterinary services in the region.

Riverside Veterinary Hospital Photos

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Riverside Veterinary Hospital Location

3750 Scottsville Rd, Scottsville, NY 14546, USA

Reviews

I can't say enough for how well the entire staff treats us and our dog, Oliver. Dr. Mueller went out of her way to diagnose, treat, and continually follow up until Oliver was healthy again. He had a host of issues that were not fully addressed until we brought him to Riverside. 5 stars across the board!

May 08, 2025 · Dan Murray

I absolutely love this vet! Everyone is wonderful, sweet and caring. We have a dog and multiple cats, and each are treated so well. Right up until their last days of life.

Nov 08, 2024 · Trichia Bertino

I have been using Riverside for years now. They are amazing with all of my animals. They understand the individual needs of each one. Very kind, caring, and compassionate. From the front end staff, the the vet techs to both doctors. Both doctors on staff are absolutely amazing and very knowledgeable. I can not recommend Riverside enough.

Dec 09, 2024 · Tara Shea

Our wonderful dog Ace now four years old has been cared for from day one at Riverside. There is a very nice vibe from the minute you walk in. They're friendly at the front desk and you can tell they enjoy working there. Our vet is wonderful and Ace has no problem being there for his exams. WE feel very confident having Riverside as our Veterinary Hospital and highly recommend them!

Mar 29, 2024 · Jack Rosati

I cannot speak highly enough about our experiences with Riverside Veterinary Hospital. The staff has been amazing with the care of our small zoo of pets, including our two dogs, rabbit, and multiple rats. We have worked pretty regularly with both Dr. Mueller and Dr. Velez over the past 4 years, and I always leave appointments feeling that they have fully communicated any health concerns and given my pets exemplary treatment. Not only are they excellent veterinarians, but all around great people work with that truly care for the well-being of their clients.

Dec 10, 2021 · Devan Blazey

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