Prospect Ridge Veterinary

Pet Hospital New Jersey Essex County West Orange Mount Pleasant Avenue

612 Mt Pleasant Ave, West Orange, NJ 07052, USA

4.0

I am VERY happy with this Veterinary Clinic. I recently switched to make this my dog’s permanent veterinarian. I’ve seen two different vets so far. Both were excellent. The technicians here are EXTRA special. They are all animal lovers and it’s clear as day they want your animal to feel better. Both times I had to bring my little dog in, they made us feel very welcome. OF COURSE my fully housebroken little dog JUST HAD to embarrass me and act like he had no manners by using the bathroom in the lobby : (. I felt awful. I wanted to clean up his mess but the technicians were SO kind and within two minutes, it was like the accident never happened. The care from this wonderful group doesn’t end when we walk out the door. Technicians messaged me both the next day and about a week after the visit to make sure my dog was on the road to recovery. I feel very confident in both veterinarians experience and knowledge. I am so happy to have discovered this adorable veterinarian clinic.

Miss C

Overview

(973) 736-7810
www.prospectridgevet.com

Hours

Monday 8:00 AM - 6:00 PM

Tuesday 8:00 AM - 6:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 5:00 PM

Saturday 8:00 AM - 12:00 AM

Sunday Closed

Pet Hospital

State

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Welcome to Prospect Ridge Veterinary

To all pet owners in West Orange, New Jersey, and the surrounding communities, finding a veterinary clinic that provides exceptional medical care while also treating your beloved animal companions with kindness and compassion is a top priority. We are delighted to introduce you to Prospect Ridge Veterinary, located at 612 Mt Pleasant Ave, West Orange, NJ 07052, USA. You can reach their dedicated team at (973) 736-7810 or their mobile number, +1 973-736-7810, to discuss your pet's health needs or to schedule an appointment.

Based on the enthusiastic testimonials from actual clients, Prospect Ridge Veterinary has quickly earned a reputation as a highly recommended and caring pet hospital in the West Orange area. Reviewers consistently praise the clinic for its excellent veterinarians, its team of "EXTRA special" technicians, and the overall welcoming and supportive environment they provide for both pets and their owners. The emphasis on making pets feel comfortable and ensuring their well-being is a recurring theme in the positive feedback.

One very happy pet owner recently switched to Prospect Ridge Veterinary to be their dog's permanent veterinarian and has been thoroughly impressed with the care received. They have seen two different veterinarians at the clinic so far, and both were described as "excellent." However, the reviewer specifically highlighted the technicians as being "EXTRA special," noting that their genuine love for animals is clearly evident in their interactions with patients. The technicians' primary concern is ensuring the animals feel better, creating a reassuring atmosphere for worried pet owners.

This reviewer also shared a personal anecdote that beautifully illustrates the clinic's compassionate and understanding nature. When their fully housebroken dog had an accident in the lobby, causing the owner considerable embarrassment, the technicians responded with remarkable kindness and efficiency. Within moments, they had cleaned up the mess, making the owner feel at ease and as if the incident had never occurred. This level of empathy and non-judgmental support speaks volumes about the clinic's client-focused approach.

Furthermore, the care provided by the wonderful team at Prospect Ridge Veterinary extends beyond the clinic visit itself. The reviewer was touched by the follow-up communication from the technicians, who messaged them both the day after the appointment and again about a week later to check on their dog's recovery progress. This proactive and considerate follow-up demonstrates a genuine commitment to the animals' well-being that goes above and beyond standard care. The reviewer also expressed strong confidence in the veterinarians' experience and knowledge, ultimately stating their happiness in discovering this "adorable veterinarian clinic."

Another pet owner, new to the neighborhood after moving from Brooklyn, brought their dog to Prospect Ridge Veterinary for a routine wellness exam and had an equally positive experience. From the initial intake paperwork and scheduling process to the onsite care, they found everyone at the clinic to be "courteous, attentive and communicative." Recognizing that their dog gets anxious around new people, the owner was particularly pleased that their pet warmed up to the staff within a few minutes, allowing for the necessary examinations to be performed without undue stress. The owner felt comfortable communicating with both the technicians and the veterinarian during the visit and left with complete confidence that their dog was in excellent hands at Prospect Ridge Veterinary. They intend to maintain their dog's health records at this clinic for the foreseeable future, indicating a high level of trust and satisfaction.

Based on these overwhelmingly positive reviews, Prospect Ridge Veterinary likely offers a comprehensive range of veterinary services to cater to the diverse health needs of your pets. While specific details about all their services are not explicitly mentioned, it is common for a highly regarded pet hospital to provide the following:

Comprehensive Wellness Examinations: Regular check-ups are essential for maintaining your pet's health, allowing for early detection of potential issues and the administration of necessary vaccinations and preventative medications. The thoroughness mentioned in the reviews suggests a commitment to comprehensive wellness care.
Vaccinations: Protecting your pet against common and potentially life-threatening diseases through timely vaccinations is a cornerstone of preventive care.
Parasite Prevention and Control: Effective programs to prevent and treat infestations of fleas, ticks, heartworms, and intestinal parasites are crucial for your pet's comfort and long-term health.
Dental Care Services: Maintaining good oral hygiene is vital for your pet's overall well-being. Services may include dental cleanings, examinations, and treatment of dental diseases.
Diagnostic Services: To accurately diagnose illnesses and injuries, the hospital likely has access to essential diagnostic tools such as laboratory testing (blood work, urinalysis), digital radiography (X-rays), and potentially ultrasound.
Surgical Procedures: Depending on the hospital's facilities and the expertise of their veterinarians, they may offer a range of surgical services, including routine procedures like spaying and neutering, as well as more complex soft tissue and other surgical interventions.
Management of Medical Conditions: For pets who are sick or have chronic illnesses, Prospect Ridge Veterinary will provide appropriate medical management, including medication, fluid therapy, and ongoing monitoring.
Nutritional Counseling: Guidance on proper nutrition is an important aspect of pet health. The team can offer advice on selecting the best diet for your pet's individual needs, considering factors such as age, breed, activity level, and any underlying health conditions.
Behavioral Advice: Addressing behavioral issues can significantly enhance the bond between you and your pet. The hospital may offer basic behavioral advice or refer you to qualified specialists for more complex concerns.
Emergency Care: While not explicitly stated, many pet hospitals offer emergency services during their operating hours or have protocols in place for after-hours emergencies. It is always wise to inquire about their emergency care procedures.
Compassionate End-of-Life Care: Providing humane and supportive care during a pet's final moments is a critical service offered by compassionate veterinary professionals.

The environment of Prospect Ridge Veterinary, described as an "adorable veterinarian clinic," seems to be welcoming and comfortable for both pets and their owners. The staff's kindness and the clinic's cleanliness likely contribute to this positive atmosphere. The ease of the intake process and scheduling also suggests an efficient and well-organized practice.

The standout features of Prospect Ridge Veterinary, based on the customer reviews, include the exceptional quality of both the veterinarians and the technicians, the genuine compassion and care shown towards animals, the proactive follow-up care provided to ensure pets' recovery, and the overall courteous, attentive, and communicative nature of the entire staff. The clinic's ability to make even anxious pets feel comfortable speaks volumes about their gentle and patient approach.

Currently, the provided information does not include any specific promotional offers or discounts being advertised by Prospect Ridge Veterinary. However, it is common for pet hospitals to occasionally offer promotions for certain services, such as seasonal specials on vaccinations or dental cleanings, or introductory offers for new clients. To learn about any current promotions or special programs at Prospect Ridge Veterinary, it is best to contact their office directly at (973) 736-7810 or +1 973-736-7810 or visit their website if they have one.

In conclusion, Prospect Ridge Veterinary in West Orange, NJ, appears to be an excellent choice for pet owners seeking a pet hospital that combines medical expertise with genuine care and compassion. The consistently positive feedback regarding their excellent veterinarians, "extra special" technicians, welcoming environment, thorough care, and attentive follow-up makes them a highly recommended provider of veterinary services in the area. If you are looking for a veterinary team that will treat your pet like family and provide you with peace of mind knowing your animal is in great hands, Prospect Ridge Veterinary is definitely worth considering.

Prospect Ridge Veterinary Photos

Prospect Ridge Veterinary Location

612 Mt Pleasant Ave, West Orange, NJ 07052, USA

Reviews

Jan 27, 2025 · Miss C

We brought our dog here for a routine wellness exam after moving to the neighborhood from Brooklyn. From the intake paperwork, to scheduling, to care onsite, everyone here was courteous, attentive and communicative. Our dog gets anxious around new people, but after a few minutes, she warmed up to the staff and allowed them to do the proper examinations needed. I felt comfortable speaking to the technicians and the vet during the visit and left without any question that our dog is in great hands at PRV. We'll be maintaining our dog's health records here for the foreseeable future.

Mar 20, 2025 · Eric Gonzalez

Took a friend's cat there with a rash on its back above its tail. She made an appointment and had to prepay eighty-five dollars, which is really unusual in my experience. But you know, times change... whatever. Cat never had any shots or checkups prior. The doctor quickly diagnosed flea infestation. We had no indication of fleas or rashes with our other animals. So slightly skeptical? But I guess it's a doctor, they know more than you, right? Show so cat was given in antibiotic and also a cream and flea and tick ointment or cream or some such. Somewhat pricey, though hopefully the best, maybe not the best, though, not the most cost-effective treatment. Maybe this stuff is better? But again, Doctor knows best, right? Finally, I was given a fecal exam cup to return and paid the final bill of over five hundred dollars. Headed home with the cat and bought a flea comb on the way. Once there, I ran to come through the cat fur. Did not come away with any fleas, not a single pest. Then, my girlfriend explained to me that she had actually diagnosed a different malady online. She did forward that material to the office, and the vet agreed that was a proper diagnosis. But we would treat her for fleas anyway. We were intent on continuing treatment at the office until I read the instructions for the fecal sample. Turns out that if the sample jar was not turned in within thirty days, an eighty-five dollar late charge would be applied. This is also something I had never heard of or would expect to find from any ethical medical professional. I'm sure this is what brought my intuitive sensors to reflect upon the entire visit. The doctor running the flea comb through my cat initially turned up two or three aspects of what she described as dead fleas. Then she intimated that one had jumped onto her sweater and the vet tech was across the table. She pecked at her sweater a couple of times until she found it and disposed of the "live tick.". After seeing that $85 late charge for an empty vial, I can see that this practice is basically about making the most amount of money from the least amount of effort, with the smallest amount of material. So high prices, penalty fees, misdiagnosis, and a transparent pantomime in support of it, You might want to go someplace else. If you do go here, just be aware. If you're not... they'll get you. This visit was three days ago. Still, we've yet to see evidence of any fleas anywhere in this house or on the other animals we took in.. I see. They check reviews regularly and respond where they believe it's appropriate. To deflect or mitigate damages, I'm not having it. Take the " L and, let it go," as I have learned my lesson and will also keep it moving some place else. Oh, and I gave 2 stars only because the vet techs were very friendly and personable.

Mar 31, 2025 · Dumb Carpenter

2025 UPDATE: I've been bringing my dog to Prospect Ridge for the past 3.5 years, but I’ve recently decided to switch to a new veterinary practice. Like other reviewers, the primary reason for my decision is the increasingly high cost of care. One policy that ultimately drove me to leave was the requirement for biannual (twice per year) Wellness Exams in order to receive any services, including basic ones like vaccines. Even when my dog was healthy and I just needed a quick visit for something minor (e.g., vaccines or an ear infection), I was told I’d need to schedule and pay for a full exam. This meant budgeting additional dollars on top of already expensive services. Before switching, I asked several friends in the area whether their vets required twice-a-year exams, and all of them said no. When I shared this feedback with the Prospect Ridge team and suggested passing it along to management, I was instead asked to provide the names of the other clinics. I found this request off-putting — I’m not here to do competitive research on their behalf. To be fair, the staff has always been kind and took good care of my dog, which I appreciated. But the overall pricing model felt excessive, and over time, I began to feel nickel-and-dimed with each visit. I hope the practice reevaluates some of these policies, especially if others start to leave for similar reasons. ------- PREVIOUS REVIEW: Dr. Cappiello was wonderful! As a first time puppy owner, I was nervous, but she made me feel at ease and took the time to answer all of my questions. Rob was also fantastic. Lastly, great office staff! Friendly and pleasant.

Mar 24, 2025 · Kristina Skradova

The Prospect Ridge Veterinary staff were all very sweet, caring and knowledgeable. They took the time to address my concerns, and were caring towards my fur baby and me. I highly recommend Prospect Ridge Vet to anyone looking for a caring knowledgeable professional , and clean place to care for their fur babies.

Nov 24, 2024 · Cindy DeFuria