Prospect Park Veterinary

Prospect Park Veterinary, located at 903 Lincoln Ave, Prospect Park, PA 19076, USA, is a veterinary clinic providing pet care services. As a "Hospital" category service, they offer a range of veterinary services. However, customer reviews indicate a mix of positive and negative experiences.

You can contact them at (610) 461-7887 or +1 610-461-7887. Based on customer reviews, Prospect Park Veterinary is praised for its compassionate care, particularly during end-of-life situations, and Dr. Lee's expertise. However, there are significant concerns about administrative efficiency, especially regarding medication refills.

Customer reviews highlight a stark contrast in experiences. Key features and services mentioned include:

• Compassionate End-of-Life Care: Dr. Lee and the staff are praised for their compassionate and caring approach during end-of-life situations.
• Professional and Caring Veterinarians: Dr. Lee is described as extremely professional and caring, finding underlying problems that other clinics missed.
• Supportive Environment: The hospital provides a supportive environment, making difficult experiences more comfortable.
• Administrative Inefficiency: Customers have reported significant issues with administrative efficiency, particularly regarding medication refills.
• Lack of Communication: Customers have experienced a lack of communication from the staff, including delays and dismissive responses to requests.
• Delays in Medication Refills: Customers have reported significant delays in getting medication refills, leading to frustration and concerns about their pets' health.
• Dismissive Behavior: Some customers have felt dismissed by the staff when requesting assistance with medication refills.
• Positive Experiences with Direct Pet Care: Customers have had positive experiences with the direct care provided to their pets, especially during emotional situations.
• Mixed Experiences: Reviews reveal a significant disparity in customer experiences, with some praising the compassionate care and others expressing severe dissatisfaction with administrative processes.

One customer praised Dr. Lee and the staff for their compassionate and supportive care during their dog's end-of-life process, highlighting the professional and caring approach. However, another customer reported significant frustration with the hospital's administrative process for medication refills, citing repeated delays and a lack of communication.

Prospect Park Veterinary offers compassionate care, particularly during emotional situations like end-of-life care, and Dr. Lee is considered a competent veterinarian. However, potential clients should be aware of the reported issues with administrative efficiency, especially regarding medication refills. It is recommended to discuss any concerns with the hospital staff and consider alternative methods for obtaining prescribed medications and foods if needed.