Proctor Luke DVM

Proctor Luke DVM is a Pet Hospital located at 4831 Rigsby Ave in San Antonio, TX 78222, serving the local community with veterinary care services. Operating under the guidance of Dr. Proctor, the clinic aims to provide medical care for pets in the region. The provided information includes a phone number, (210) 648-3183 or +1 210-648-3183, for inquiries and appointments.

Based on the available customer reviews, experiences with Proctor Luke DVM appear to vary significantly. One reviewer expresses profound satisfaction, describing Dr. Proctor as "one of the most Compassionate, Reliable, Thoughtful, Devoted to his practice & his patients." This positive feedback highlights Dr. Proctor's dedication and willingness to go the extra mile for his animal patients and their owners, suggesting a strong commitment to providing supportive care during challenging times. This individual characterizes Dr. Proctor as a "True Blessing," indicating a high level of trust and appreciation for his services.

In contrast, another customer recounts a considerably different experience when attempting to access the clinic's services. This review details multiple unsuccessful phone calls, with each attempt being answered by an answering service. Subsequently, a walk-in visit revealed the clinic's phone ringing unanswered despite the presence of staff. The reviewer noted a lack of immediate attention at the intake window, with employees appearing surprised by their presence after a few minutes of waiting. This customer was informed that walk-in visits were not accepted and was redirected to other veterinary locations nearby. The reviewer also mentioned the staff acknowledging being "crazy busy" with phone calls, suggesting potential challenges in managing communication and patient intake during peak periods.

This second review led the customer to seek care at another clinic, Dodds Pet Clinic, where they reported a more efficient and timely experience, including a walk-in appointment, examination, and treatment within a reasonable timeframe and at a stated cost. The reviewer ultimately recommended Dodds Pet Clinic as an alternative, citing a more accessible and pleasant experience.

Considering these contrasting accounts, the environment at Proctor Luke DVM seems to be characterized by the dedication and compassion of Dr. Proctor, as highlighted in the positive review. However, the second review suggests potential challenges in accessibility and communication, particularly regarding phone responsiveness and walk-in availability. The clinic's physical environment is not described in detail in the provided information.

The services offered by Proctor Luke DVM are implied through the positive review, which mentions Dr. Proctor helping pets "Make It through what ever Crisis you face with your pet," suggesting a capacity to handle a range of medical issues and potentially emergency situations. However, the specific types of services, such as routine check-ups, surgeries, vaccinations, or other specialized treatments, are not explicitly listed in the provided reviews. The referral to other clinics for walk-in patients might indicate limitations in their immediate service capacity or appointment scheduling policies.

Features of Proctor Luke DVM, based on the available feedback, include Dr. Proctor's noted compassion, reliability, thoughtfulness, and devotion to his practice and patients. This personal dedication appears to be a significant aspect of the care provided. However, the challenges with accessibility and communication, as described in the second review, could be seen as a point of concern for potential clients seeking timely and convenient care.

There is no specific promotional information available for Proctor Luke DVM in the provided text. The reviews focus on individual experiences with the service and accessibility rather than any advertised specials or discounts.

For local users in San Antonio seeking a Pet Hospital, Proctor Luke DVM presents a mixed picture based on the limited available information. While Dr. Proctor is praised for his compassionate and dedicated care, potential clients should be aware of the reported challenges in contacting the clinic via phone and the apparent lack of walk-in service. It may be prudent to inquire about appointment procedures and communication protocols when considering this clinic for your pet's healthcare needs. The positive testimonial suggests a high level of care for established patients, particularly during critical times. However, the experience of the second reviewer indicates that accessibility might be an issue for new or walk-in clients. It is recommended that prospective clients contact the clinic directly at (210) 648-3183 or +1 210-648-3183 to understand their current appointment policies and communication procedures to make an informed decision about their pet's veterinary care.