Premier Pet Clinic

Premier Pet Clinic, located at 223 N East Ave, Tahlequah, OK 74464, USA, is a full-service veterinary clinic that has been serving the Tahlequah area since 2020. With a primary contact number of (918) 207-5867, and the same mobile number, Premier Pet Clinic aims to provide comprehensive veterinary care, treating pets and their owners like family. The clinic's stated goal is to offer the best possible care, emphasizing the value of proper nutrition and prevention for optimal pet health and wellness.

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Premier Pet Clinic states that they strive to make their clinic comfortable, kid-friendly, and calm, to help pets relax in the waiting room and look forward to their visit. They aim for a warm and welcoming environment where pets and owners feel at ease. The clinic also utilizes technology like the PetDesk app to streamline communication and manage pet health information, contributing to an organized and efficient atmosphere. However, it is important to note that a recent review, while potentially an isolated incident, describes a highly charged interaction with Dr. Mosier regarding diagnosis and pricing, leading to a perception of a less welcoming and more confrontational atmosphere for that particular client. This suggests that while the clinic aims for a positive environment, individual experiences can vary, and direct communication issues may arise.

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Premier Pet Clinic offers a wide range of veterinary services, aiming to provide comprehensive care for pets. Their services cover various aspects of pet health, from routine wellness to advanced treatments. Key services include:

• Wellness Care & Preventative Medicine: This includes routine examinations, health consultations, customized vaccination protocols to protect against various diseases, and comprehensive parasite prevention. They emphasize the importance of prevention and proper nutrition for long-term health.
• Diagnostic Services:
  • Pet X-Rays (Digital Radiography): Utilizing modern imaging technology to examine a pet's internal body systems and aid in diagnosis.
  • Pet Ultrasound: An advanced imaging technique for detailed examination of internal organs and soft tissues.
  • In-House Laboratory: For quick and efficient diagnostic testing, providing rapid results to aid in timely treatment decisions.
  • Allergy Testing (Nextmune Test and Treat package): This specialized service helps identify specific allergens and provides targeted treatment for pets suffering from seasonal allergies.
• Dental Care: Comprehensive dental services, including routine cleanings and more advanced dental work, crucial for maintaining oral health and preventing systemic diseases.
• Surgical Procedures: They offer a range of surgical services, including routine procedures like spaying and neutering, soft tissue surgeries, mass removal, and exploratory surgeries. They also offer limited orthopedic procedures. They emphasize safe, compassionate surgical care.
• Therapeutic Laser Treatments: This advanced therapy can be used for various conditions, including pain management, wound healing, and reducing inflammation.
• Pet Behavioral Consultation: Providing guidance and support for pet owners dealing with behavioral issues in their animals.
• Emergency Treatment Cases: Premier Pet Clinic welcomes emergency treatment cases during their hours of operation, serving as a resource for urgent pet health needs.
• Online Pharmacy: They have partnered with Vets First Choice to offer convenient online access to medications, specialized food, and other pet products.
• Nutrition Management: Offering guidance on proper nutrition and providing both non-prescription and prescription food options to support specific health needs.
• Wellness Packages: They offer both canine and feline wellness packages designed to fit various budgets and lifestyles, covering stages from puppy/kitten to seniorhood.
• Concierge Medicine (At-Home Visits/Telemedicine): For current Premier Pet Hospital clients, they offer at-home visits for low-stress exams, vaccinations, and sample collection, and at-home euthanasia. They also offer a Premier TeleVet Subscription for $125/pet annually (requiring current biannual exams). This allows for remote consultations to see pets in their natural state and address issues more quickly.

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Premier Pet Clinic highlights several features that aim to set it apart in the Tahlequah veterinary landscape:

• Comprehensive Full-Service Approach: They offer a broad spectrum of services, from preventative care and routine check-ups to advanced diagnostics and surgery, aiming to be a single point of care for most pet health needs.
• Advanced Technology: The clinic is equipped with modern diagnostic tools such as digital X-rays, ultrasound, and therapeutic laser, indicating a commitment to up-to-date veterinary medicine.
• Emphasis on Prevention and Nutrition: They stress the importance of preventative care and proper nutrition for optimal health, aligning with a proactive approach to pet well-being.
• Low-Cost Spay/Neuter Program: This initiative demonstrates a commitment to promoting responsible pet ownership and addressing pet overpopulation within the community, making essential surgeries more accessible.
• Convenient Technology Integration (PetDesk App): The use of the PetDesk app for reminders, appointment requests, and access to pet health information enhances client convenience and engagement.
• Flexible Payment Options: Recognizing the financial aspect of pet care, they partner with financing solutions like CareCredit and Scratchpay, helping clients manage unexpected or large veterinary expenses by allowing payments over time.
• Concierge Medicine Services: The offering of at-home visits and telemedicine through their Premier TeleVet Subscription caters to pet owners seeking convenience or whose pets experience anxiety in a clinical setting.
• Referral Program: They offer a $10 credit to clients when their referrals become new clients, encouraging word-ofmouth growth and community building.
• Experienced Staff: The clinic states it has "experienced Veterinarians and staff," implying a team with a solid background in veterinary care.

However, it is important to address a critical aspect raised in a client review, which describes significant concerns regarding communication, perceived overpricing, and an unprofessional interaction with Dr. Mosier. Specifically, the client felt pressured into expensive tests, questioned a cancer diagnosis based solely on an X-ray (which is generally not considered definitive without further testing like biopsy), felt "robbed" by the pricing, and reported being yelled at and told to "get the hell out." While such incidents might be isolated, they are serious and can impact a clinic's reputation. Objectively, a definitive cancer diagnosis typically requires biopsy and histopathology, not just an X-ray. The stated price discrepancy for procedures and visits compared to other local vets also suggests potential concerns about affordability from a client perspective. Prospective clients should consider these points when evaluating their options.

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Premier Pet Clinic engages in several promotional activities to attract and retain clients. These include:

• New Client/Seasonal Offers: They currently offer a "$60 off the Nextmune Test and Treat package for first-time patients" through June 30th, targeting pets with seasonal allergies. This indicates a willingness to offer incentives for specialized services.
• Low-Cost Spay/Neuter Program Promotion: Actively advertising their affordable spay/neuter options as part of their community outreach and commitment to responsible pet ownership.
• Referral Program: Promoting their "$10 credit" for successful client referrals, encouraging existing clients to spread positive word-of-mouth.
• Emphasis on Online Convenience: Highlighting the benefits of the PetDesk app for appointment requests, reminders, and accessing pet health information.
• Partnerships for Financial Accessibility: Promoting their acceptance of CareCredit and Scratchpay to assist clients with managing veterinary costs, especially for unexpected or larger expenses.
• Concierge Medicine Advertising: Promoting their at-home and telemedicine services as a convenient and low-stress option for eligible clients.
• Online Presence: Maintaining a website that details their services, philosophy, and contact information, serving as a primary point of information for potential clients.

For detailed information on their services, current promotions, or to schedule an appointment, individuals in Tahlequah, OK, and the surrounding areas can contact Premier Pet Clinic at (918) 207-5867. While the clinic strives to provide comprehensive and compassionate care with modern amenities, potential clients are advised to consider all available information, including various client experiences, to make an informed decision for their pet's care.