Pottsgrove Animal Hospital

I wish I could give a better review. I began taking my dog here this year because we were new to the area and needed to get him established. He had to have a growth surgically removed and the experience was great... BUT, recently our dog was ill and we were worried it was an emergency situation. My wife brought him in first thing in the morning and she was treated TERRIBLY. The woman at the front desk was extremely rude. I have no problem being turned away or told to go elsewhere, but to be so rude and ignorant in a scary situation... we will no longer be using this animal hospital.

I have been a loyal customer for over 15 years, but will NEVER return. Their staff treated me HORRIBLY and you would think your loyalty to them mattered or even deserved an apology. No, and it starts with the head; when a person shows you who they are, BELIEVE THEM. These people are horrible and your loving pets don’t deserve this type of atmosphere to heal in. I inform you to RUN as far as you can from this establishment. Please! Zero Stars if this was an option.

I took my spot-dogg to Pottsgrove Animal hospital vet for 16 years, never ever was the staff rude to me or our fur-babie . And when we had to put our beloved spot dogg to sleep during COVID they let us come in after closing hrs so we could be with him. The staff and vet were super caring. We we're able to stay with him after he passed over the rainbow to green pasture for as long as we need to. The price was reasonable for the sweet wooden box he's laying to rest in my living room. And I will be taking my bunny there if Mr Cuddles ever needs to see vet.

Have been taking my Pug and Norwegian elkhound to Dr. Shreves for the past 2 years, and will stick with this vet going forward. Truly knowledgeable and compassionate. One of the only vets we’ve been to that doesn’t charge 1/2 of what a puppy would cost per visit. We are more than happy and satisfied with this establishment.

I know it sounds cliche but we view our 7 year old cat, named Kitty, as our daughter. My family was looking for a trustworthy and knowledgeable veterinarian. In 7 years we had still not found one that we trusted. Kitty had been spayed a few years ago at a vet that is no longer in business and the bad experience had left both our cat and ourselves with a fear of veterinarians. Unfortunately, we were forced to choose a vet when Kitty (who was a very healthy eater and slightly overweight) suddenly stopped eating and drinking and continued to do so for days to the point where she lost quite a bit of weight, stopped playing, started sleeping all the time, started hiding to sleep, and was lethargic when not asleep! I searched the Internet for veterinarians in our area and began reading reviews because I have found the star system to be inaccurate when it comes to some locations. Deciding on this place was the best choice we have made in pet care! The dr and staff were gentle, caring, knowledgeable and professional. In addition to outstanding service, the price was great. We paid HALF the price that the "cheapest vet in the area" (w the highest stars) had quoted me for the same exact services! We loved that there weren't any "hidden charges" and appreciated being told the price BEFORE service is rendered. I'm truly grateful to Dr, Shreves! Not only did he calm our cat but, he relieved our stress as well, by giving us knowledge on the situation. Another thing that also lessened our concern was just witnessing the care that our cat was receiving by the hospital. Kitty needed blood tests and Dr. Shreves immediately drew her blood with Kitty only giving him a mean look! I had been expecting lots of blood (not hers lol) because she can be a tough patient! Dr. Shreves not only called us personally with the results but he also was on call and answered both nights that we called in with urgent questions that could not wait until the animal hospital opened early the next morning. Before her emergency appointment was over, I requested that he be her veterinarian in the future. There's nothing more reassuring than seeing a "family member" being cared for in such an experienced and considerate way. I rarely write reviews but do so when I experience remarkable service. I recommend this veterinarian to everyone who cares about the quality of care given to their pets. FOLLOW UP: After the medicine the Dr. ordered, Kitty is fine, in great health, and has regained her weight. We really couldn't be happier knowing that we have a place that we trust to take care of all of her needs. A few weeks ago, my husband found abandoned baby squirrels and we have been raising them ever since. I used the medicine syringes from Kitty's medicine given to us by the Dr, to feed the baby squirrels (obviously AFTER sanitizing them)! After using them for so long they began to stick. Desperate to find something to feed the squirrel babies with, I called the vet and was given more for FREE! Definitely a caring facility!!