Plattsburgh Animal Hospital: Miller Miranda DVM

Pet Hospital New York Clinton County Plattsburgh State Route 3

533 State Rte 3, Plattsburgh, NY 12901, USA

4.0

I can’t speak for all of the vets there. But Dr brown was very insensitive when caring for my cat. I brought my cat in for behavior/anxiety issues and was searching for another opinion (I usually take my cats to eagles nest) when I brought my cat into the office I had already prior had his history faxed over from eagles nest vet, I was told to wait in my car for 45 minutes when my appointment was booked for 4pm. The vet assistant later called me after 45 minutes saying we will not see your animal due to his history at eagles nest we do not feel safe and would need to have him sedated to even take a look at him. Keep in mind, when I had called to make this appointment they knew everything and said they would put it in the note and take Extreme precautions and look at my cat. Finally after pleading to the vet to see my cat and waiting an hour Dr Brown said he would have a look and I was allowed to go in and bring my cat inside. Once inside he kept telling me how my cat was a liability due to his aggression I will not put me or my staff at risk without sedating him. Dr brown urged I should just put my cat down repeating how he is a liability without asking about any internal or external factors of what could be causing my cat all of his anxiety and aggression. The only thing he kept mentioning was for safety you should put your cat down. He was very personal and made remarks such as “you don’t want your boyfriend to leave you for your cat attacking him.” I have never been more displeased with a vet service in my life. He was incredibly insensitive, asked 0 questions about his history and was so fast to resort to euthanasia to my cat. I left with paying a $70 consultation fee for a vet just insisting me to put down my cat and if I was against euthanasia to drop him off at a farm so he can be a barn cat. I will never be brining any of my animals to this clinic ever again. I truly think they are insensitive to their patients and patients loved ones.

Shania Howard

Overview

(518) 566-7387

Pet Hospital

State

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Welcome to Plattsburgh Animal Hospital: Miller Miranda DVM

Plattsburgh Animal Hospital: Miller Miranda DVM, located at 533 State Rte 3, Plattsburgh, NY 12901, USA, is a veterinary care provider categorized as a Pet Hospital. This facility aims to offer a range of services and goods to local pet owners, focusing on the health and well-being of their animal companions. Accessible via phone at (518) 566-7387 or mobile at +1 518-566-7387, the hospital serves the Plattsburgh community and surrounding areas.

As a Pet Hospital, Plattsburgh Animal Hospital is expected to provide comprehensive veterinary services, much like a human hospital offers medical care. This typically includes, but is not limited to, general check-ups, vaccinations, preventative medicine, diagnostic services, surgical procedures, dental care, and emergency services. The facility aims to be a one-stop shop for various pet health needs, from routine wellness to more complex medical interventions. The availability of Dr. Miller Miranda DVM signifies that the practice is led by a Doctor of Veterinary Medicine, ensuring professional medical oversight.

When considering the environment of a veterinary care facility, several aspects contribute to the overall experience for both pets and their owners. A welcoming and clean reception area is paramount, providing a comfortable space for clients to wait. Examination rooms should be well-maintained, hygienic, and equipped with the necessary tools for thorough assessments. For a pet hospital, having dedicated areas for various medical procedures, such as surgical suites, recovery rooms, and diagnostic imaging areas (X-ray, ultrasound), is crucial. The environment should ideally be designed to minimize stress for animals, potentially incorporating calming colors, quiet spaces, and separate waiting areas for different species if feasible. While specific details about the interior design and layout of Plattsburgh Animal Hospital are not available online, a professional pet hospital strives to create a calming and efficient space for veterinary care.

The services offered by Plattsburgh Animal Hospital, as a Pet Hospital, would likely encompass a broad spectrum of veterinary medicine. This typically includes:

Preventative Care: Routine examinations, vaccinations for common diseases (e.g., rabies, distemper, parvovirus), parasite control (fleas, ticks, heartworm), and nutritional counseling to maintain optimal health and prevent illnesses.
Diagnostic Services: In-house laboratory testing (blood work, urinalysis, fecal exams), digital radiography (X-rays) for bone and soft tissue imaging, and potentially ultrasonography for more detailed internal organ assessment. These tools are essential for accurate diagnosis of various conditions.
Surgical Procedures: Common surgeries such as spaying and neutering, soft tissue surgeries (e.g., tumor removal, wound repair), and potentially some orthopedic procedures. Anesthesia monitoring and pain management are critical components of surgical care.
Dental Care: Professional dental cleanings, extractions, and oral health assessments to prevent and treat periodontal disease, which can have systemic effects on pet health.
Emergency and Critical Care: While not explicitly stated as a 24/7 emergency center, a pet hospital typically handles urgent medical situations during business hours. This could include injuries, sudden illnesses, or toxic ingestions.
Pharmacy: Dispensing prescription medications, including antibiotics, pain relievers, and specialized treatments.
Behavioral Counseling: Addressing common behavioral issues in pets, offering advice, and potentially referring to specialized animal behaviorists for complex cases.
End-of-Life Care: Providing compassionate euthanasia services and support for pet owners during a difficult time.

Features that distinguish a veterinary practice often relate to its approach to patient care, technology, and client communication. While specific features for Plattsburgh Animal Hospital are not extensively detailed, a well-regarded pet hospital often boasts:

Experienced and Compassionate Staff: A team of veterinarians, veterinary technicians, and support staff who are knowledgeable, skilled, and genuinely caring towards animals and their owners.
Up-to-Date Equipment: Investment in modern diagnostic and treatment technologies to provide the best possible care.
Client Education: Empowering pet owners with information about their pet's health, preventative measures, and treatment options.
Accreditation: While not confirmed for this specific hospital, accreditation by organizations like the American Animal Hospital Association (AAHA) signifies adherence to high standards of veterinary excellence.
Online Presence and Communication: A functional website with information about services, hours, and contact details, and potentially online appointment booking or client portals.

Promotional information for veterinary care often highlights the benefits of regular check-ups, the importance of vaccinations, and the availability of specialized services. A pet hospital might run campaigns on dental health awareness, senior pet care, or weight management for pets. Seasonal promotions, such as discounts on flea and tick prevention during warmer months, are also common. While no specific promotional offers for Plattsburgh Animal Hospital are available online, a typical veterinary practice might offer a first-visit discount, loyalty programs, or packages for puppy and kitten wellness.

Customer reviews provide valuable insights into the real-world experience at a veterinary facility. One customer's experience with "Dr. Brown" at Plattsburgh Animal Hospital raises significant concerns regarding sensitivity, communication, and approach to complex behavioral issues. The review describes a lengthy wait, a refusal to see the animal initially due to prior history, and a perceived lack of empathy from Dr. Brown, who allegedly recommended euthanasia without exploring underlying causes for the cat's aggression and anxiety. The customer was deeply displeased with the suggestion to put the cat down or drop it off at a farm, and the $70 consultation fee for what they felt was unhelpful advice. This feedback suggests a potential area for improvement in patient and client communication, particularly in challenging behavioral cases and end-of-life discussions. It underscores the importance of a holistic approach to pet health, considering both physical and psychological well-being, and ensuring that all options are thoroughly discussed with pet owners.

Conversely, another customer expressed absolute satisfaction, stating, "Absolutely glad I found this place, thanks sooo much for your help , I would give you ladies 10 stars 🙏🏼 ❤️". This contrasting review suggests that experiences can vary significantly within the same practice, possibly depending on the specific veterinarian seen or the nature of the pet's condition. The positive feedback highlights a sense of gratitude and satisfaction with the care received, indicating that for some clients, the hospital provides excellent service.

In summary, Plattsburgh Animal Hospital: Miller Miranda DVM operates as a Pet Hospital, aiming to provide comprehensive veterinary care to the Plattsburgh, NY community. While specific environmental details are not publicly available, a pet hospital typically offers a range of services from preventative care and diagnostics to surgery and dental care. The customer reviews present a mixed picture, highlighting both areas of significant concern, particularly regarding sensitivity and communication in difficult cases, and instances of highly positive client experiences. Prospective clients are encouraged to consider these varied perspectives and potentially inquire about the specific approach of different veterinarians within the practice, especially for pets with complex behavioral or medical histories.