PetVet Vaccination Clinic
Pet HospitalConnecticutCapitol Planning RegionSimsburyHopmeadow Street
1603 Hopmeadow St, Simsbury, CT 06070, USA
3.0
The new scheduling sucks! I went very early last Friday and was first in line. I NEVER RECIEVED AN EMAIL SAYING YOU HAVE TO SIGN UP for an appointment! On your website it say, "First Come, First Served." Also, why shoud we have to wait around for an hour or more in our cars waiting for a text to tell us we are next! We should have an appointment time, so our time isn't wasted waiting around with our thumbs in our asses. I'm done with you guys! AND, the cost for everything was crazy!
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Overview
- (800) 427-7973
- locations.petvet.vippetcare.com
Pet Hospital
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Welcome to PetVet Vaccination Clinic
This introduction focuses on PetVet Vaccination Clinic, located at 1603 Hopmeadow St, Simsbury, CT 06070, USA. Operating under the platform category of a Pet Hospital, specializing in vaccination services, PetVet can be reached at (800) 427-7973 or via mobile at +1 800-427-7973. This overview aims to provide local users with an objective perspective based on the publicly available customer reviews, which present mixed feedback.
The reviews offer insights into the staff's demeanor and significant changes in the scheduling process. However, they do not provide details about the clinic's physical environment beyond its existence as a vaccination clinic.
One customer expressed strong dissatisfaction with a recent change in the scheduling system. They recounted arriving very early on a Friday, expecting to be seen on a first-come, first-served basis as indicated on the website. However, they were unaware of a new requirement to sign up for an appointment and were critical of the process that involves waiting in their cars for an hour or more until they receive a text indicating it's their turn. This reviewer argued for scheduled appointment times to avoid wasted waiting time. Furthermore, they complained about the high cost of the services. This feedback highlights potential issues with communication regarding policy changes, inconvenient waiting procedures, and perceived high prices.
In contrast, another customer had a positive experience with the staff, describing them as "amazing," "friendly," "gentle," and "proactive." This feedback suggests that the personnel at PetVet Vaccination Clinic are well-regarded for their positive interactions with pets and their owners and for taking initiative in their service.
Based on these two recent customer reviews, key observations about PetVet Vaccination Clinic as a Pet Hospital specializing in vaccinations include:
- Positive feedback regarding the friendliness and gentleness of the staff.
- Concerns about a new scheduling system that requires sign-ups and waiting in cars, contradicting previous "first come, first served" policies mentioned on the website.
- Complaints about potentially long wait times associated with the new system.
- A perception that the costs for services are "crazy" or very high.
The mixed nature of these reviews indicates that while the staff's interaction with customers and pets might be a strong point, significant issues exist with the new appointment and waiting procedures, as well as the perceived cost of services. Potential clients may need to weigh these factors when considering PetVet Vaccination Clinic for their pet's vaccination needs.
Currently, the provided information does not offer a comprehensive list of all services provided, details about specific features of the clinic, or any promotional information. The feedback is primarily focused on the scheduling process, staff demeanor, and cost.
For local users in Simsbury, CT, who may be considering PetVet Vaccination Clinic for their pet's vaccinations, it is advisable to inquire about the current scheduling procedures and any associated wait times. While the staff is reportedly friendly and gentle, the new system has been a source of frustration for at least one customer. Additionally, it may be prudent to inquire about the costs of the vaccinations and any other services offered to ensure they align with your expectations.
Given the limited scope of the provided reviews, a comprehensive introduction covering all requested aspects is not fully possible. The available feedback primarily highlights the scheduling and cost as potential drawbacks, alongside positive remarks about the staff.
In conclusion, PetVet Vaccination Clinic in Simsbury, CT, has received positive feedback regarding its staff's friendliness and gentleness. However, potential clients should be aware of reported issues with a new scheduling system leading to potentially long waits and dissatisfaction, as well as concerns about high costs. Local pet owners should consider these points when deciding whether to use this Pet Hospital for their pet vaccination needs.
PetVet Vaccination Clinic Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Amenities
- Toilet
PetVet Vaccination Clinic Location
1603 Hopmeadow St, Simsbury, CT 06070, USA
Reviews
The new scheduling sucks! I went very early last Friday and was first in line. I NEVER RECIEVED AN EMAIL SAYING YOU HAVE TO SIGN UP for an appointment! On your website it say, "First Come, First Served." Also, why shoud we have to wait around for an hour or more in our cars waiting for a text to tell us we are next! We should have an appointment time, so our time isn't wasted waiting around with our thumbs in our asses. I'm done with you guys! AND, the cost for everything was crazy!
Apr 02, 2025 · Robert GAll staff was amazing. They were friendly, gentle, and proactive
Mar 17, 2025 · Vanessa MaloneyExcellent professinal service
May 13, 2025 · Irving RaphaelPet Hospital

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