PetMedic Urgent Care Vet Clinic - Old Town

So grateful for the team at PetMedic Alexandria. We came in the last appointment of the day for a dog bite, and they could have told us it was too late and send us to an ER, but they didn’t. Dr. Gordon was so thorough and reassuring that he did everything he could with the time we had and set us up with a plan to come back the next day. Dr. Pattie was so kind and genuinely cared about my dog and did everything to get her to start feeling better. A big thank you to all of the staff, everyone was so kind and thoughtful. I appreciate all that you did for Jamie and me. I cannot recommend this place enough!

I can’t say enough good things about PetMedic Urgent Care in Old Town. Our experience from start to finish was excellent. Everyone we encountered was friendly, kind, communicative, and thorough. I’m sure the staff is used to frantic pet owners coming in stressed and frazzled, due to the emergencies they tend to, and it brought my husband and I so much peace knowing our dog was being so lovingly taken care of. Sincerely, our experience today was one the best we’ve ever had— even better than our usual vet visits! Thank you to everyone who took care of our sweet boy. You’re awesome!!

I recently brought my dog to PetMedic Urgent Care and was truly impressed by the outstanding customer service. Despite being an urgent care facility, the visit was the quickest I’ve ever experienced. My dog had a significant limp, and I’m relieved to say she is now much better. Dr. Gordon was exceptional—his expertise and attentive care were evident from start to finish. Although I felt a bit anxious about leaving my dog, the team’s reassurance, especially from the staff member with blue hair who was an absolute gem, put me at ease. A special thanks to the friendly and humorous front desk associate who made the visit even more pleasant. Thank you, PetMedic team, for your kindness, efficiency, and expertise!

Hands down the best veterinary experience I've had in a long time. Dr. Gordon is so kind and thorough with his care. The staff was hospitable from beginning to end always checking on me and offering me something to drink. I think the best part was just the in and out aspect. So nice that I didn't have to wait forever at the ER and I could just make my appointment and get in and out quick. It's a bit more than my primary vet, but not nearly as expensive as the ER. 10/10 recommend.

We brought our dog here yesterday with some digestive concerns, and it turned out to be so much more serious than we anticipated. This was our first urgent care experience as dog owners. We left him with Dr. Connie, Aleeah, and the team for the day for treatment, and we got back a much healthier and happier dog in the evening. We were given extremely clear instructions on how to care for him at home, and even received a call from the team the next morning to check in on us. Our boy is recovering well and is doing so much better. We will definitely return to this facility the next time we have any urgent concerns! and like other reviews, we also echo that there was very clear communication from all staff members and fair pricing of the services offered to us.