Petco Vaccination Clinic

Can't believe how rude and unprofessional stuff can be, especially working with an animals. Brought my (by the way very nice and calm cat) for vaccines. She is a former stray that was recently rescued and needed the services. The Vet and 2 assistants opened the carrier and tried to take her out. The cat got scared and escaped, running for her life, in process scratching the worker. The workers refused to vaccinate her because she is scared. The girl assistant started talking to me with such aggravation and attitude making it look like it's an animals fault. Let me tell you this, girl: yes, cats DO scratch, not all animals are pleased to see a Vet, and YOU need to know how to handle a scared (not feral, not aggressive!!!) cat instead of playing a victim here. They refused the service because my (good with everybody) cat got scared and apparently it is my fault that they don't have closed space for procedures. Unprofessional approach, not understanding animals behavior, unable to take a cat out of the carrier without her escaping, being rude to a Customer earned you ZERO stars review.

Not worth the money, they used to charge $25 for a shot a year ago and it was a good deal However. I just went there and paid $94 for 2 shots and the visit was supposed to include wellness exam and it never did, especially i found a bunch of fleas on my dog the next day. The vet would have noticed if he looked, but he didn't . Makes more seance to go to regular vet clinic from now on.

The appointment was for my daughter's dog daisy they took her information and gave daisy her shots fast and gave us the blood report fast .just wish they could of gave daisy a complete physical there because we need a health record for traveling.

I wish this review had categories so that you can tell where they need improvement on. In any case the staff was awesome and very friendly even most especially the attending vet. Dr. K. Crawford. You can really tell that she loves animals, and is passionate about doing her job. I would love to give it a 5 but there are some things that they can improve. Firstly the people bringing their pets should know where to go. There was a lady in front of me she was sweet and all but she did not sign up then when it was her turn she did not know that she needed to sign up first. Also when I asked if they had my dog's information about the rabies vaccine they could not see it online but when I accessed my Vetco account it was there. My dog was over vaccinated at that point. Well partly it was my fault. I should have looked at the record before visiting. This would be for future pet owners so that they would be careful.

This is the 2nd time that my appointment at this location was cancelled the last min. My appt was for 12:52pm, I received a message at 10:51am to text #3 upon my arrival and wait in the car. Then at 12pm I received a text with no explanation that my appointment has been cancelled. I called and was advised the doctor never showed from this morning. They offered me a 20% discount but what's that in comparison to cancelled appointments with no explanation.