Peaceable Kingdom Animal Hospital

Really good Vet. to take your cat to. I had an issue with my kitty and worms and they really helped us out 😀. The doctor tried a topical at first, didn't quite work, so we had to order some pills from the pharmacy. Not too bad a price, and the pill did the trick. Thank you Peaceable Kingdom and I can't wait to see you guys again.

For a small practice their are too many receptionists. The manager did not know I am on a payment plan approved by Dr. Murphy. A refill was needed on my cat's medication that is refilled at Weis. Since there are too many receptionists not aware of my payment plan my script was not sent to Weis and I had to pay double for the medication at the office. My advice to Peaceable Kingdom, have two receptionists and since the "manager" is not the owner she shouldn't be sticking her nose into an agreement between me and Erin Murphy. I'm not recommending the practice and it's a shame because it is located 5 minutes from my home. There are plenty of other small animal practices to choose from.

We are very happy with the care and helpfulnessPeaceable Kingdom Animal Hospital staff has given us. The assistant at my last visit was also amazing! She was so personable and friendly trying to help my puppys relax. Dr. Paul is literally THE BEST ❤

I have mixed emotions writing this because Dr Murphy is a great doctor in my opinion. I breed Persians and having a knowledgeable vet is important for the overall health, wellbeing and growth of my Cattery. Which as a breeder herself Dr Murphy definitely has! First let me say, this used to be my favorite practice and I loved Dr. Paul and Dr. Murphy. Since Dr Paul retiring, the service I have received for my babies has been less than adequate from the other Doctors. I would NOT recommend anyone to bring their babies here unless you're personally seeing Dr Murphy ONLY. I had an emergency with one of my 7 week old baby's eyes (ulcer/ infection)and needed drops/antibiotics for her STAT!! Dr Jose saw her after begging. After explaining her symptoms that she woke up with her eye sealed shut and obviously infected, I cleaned her eyes and gave her terramyacin ointment. Later that day, I noticed she had a bulging eye, much like a goldfish. So, that's when I rushed her in for the necessary meds. Dr Jose dismissed my concerns and diagnosed her with a "bee sting" even though I explained that she was inside and earlier had an obvious infection. I asked if I could please have the medicine to treat an eye ulcer/infection because it is my experience with Persians that is what she had. I also explained the importance of treating immediately or she could lose her eye! With babies this small it's important to be proactive and treat ASAP!! He again dismissed me and said he would NOT PRESCRIBE MEDS as he felt she didn't need them, but if the swelling didn't go down by morning I could come back in to get meds. Needless to say, the unnecessary shot of Benadryl did absolutely nothing to help her ulcer/eye infection. So the next day I went back in for the meds. When I voiced my opinion about Dr Jose's "MISDIAGNOSIS"... one of the vet techs said "I should have been thankful he was even able to get me in." I explained that I was thankful, but his error could have cost my baby her eye! Had I not been an experience breeder who has seen this in Persians before she probably would be blind right now. Today as I opened my mail, I received a letter from Peacable Kingdom advising me that my account was closed with their office and I was no longer welcome to bring my babies back!! Apparently, voicing your concerns about a misdiagnosis and questioning one of the temporary fill in doctors is NOT ALLOWED. Based on this situation and the way I've been treated and someone pationate about the health and wellbeing of my babies, I would NOT RECOMMEND PEACABLE KINGDOM TO ANYONE anymore!! I'm extremely disappointed and know this was the action of the snarky vet tech that was interacting with the receptionist. The receptionist was rolling her eyes at the tech the entire time and even said, "you are just worried about your baby. Understandable why you would be upset." The picture of the healthy eye is after visiting another vet and getting the CORRECT meds to treat an eye ulcer/infection which is exactly what she had.😻 Don't even waste your time or money going here if you have a sick fur baby or need surgery. Just go directly to Lititz and see the best VETERINARIANS in Lancaster County. I will happily drive the extra distance and YOU should too!

I got a phone call telling me my cats test results are in and a day later no one has looked at them. I get another phone call explaining an intern is going to look at them mean while my poor cat refuses to eat and I explain what’s going on to just spin in circles when I asked to have the results emailed to take to a different vet because this office obviously doesn’t care they hung up on me. Very poor customer service make an appointment and it’s always at least a 30 minute wait they even run late coming back from lunch.I told them they seem like they don’t care which is the exact impression they left in two different visits. They call that insulting and is a reason to be rude and hang up. They can take the time to come up with an unknown plan but not actually keep me informed of simple test results instead expect me to shell out more money without even knowing if it’s something that would actually do any good or just cause prolonged suffering for my baby. What sense does that make. They proved to me they only care about the money not actually helping