PAWSitive Veterinary of New York

Welcome to PAWSitive Veterinary of New York, a pet hospital located at 1103 Church Ave in Brooklyn, NY 11218, USA. Operating under the category of a Pet Hospital, PAWSitive Veterinary of New York aims to provide veterinary care and related services for pets in the local community. You can reach them at (929) 239-3461 or their mobile number +1 929-239-3461. It is noted that they recommend calling or emailing to set up schedules.

Based on the available customer reviews, PAWSitive Veterinary of New York presents a somewhat mixed picture. One long-term customer, who has been going to the clinic since 2014, speaks positively of their experiences. They describe everyone at the clinic as "super helpful, nice, gracious" and commend their ability to handle challenging situations. This reviewer highly recommends PAWSitive Veterinary of New York, suggesting a history of positive interactions and a comfortable environment.

However, contrasting sharply with this positive sentiment are more recent and critical reviews. One pet owner describes the clinic as a "nasty joke for a ‘vet’" and specifically advises against seeing a veterinarian named Dr. Perry. This reviewer recounts a negative experience involving their puppy with a hind leg injury. They allege that Dr. Perry prematurely recommended an orthopedic surgeon with a significant cost estimate ($6,500-8,000) before conducting thorough initial treatment such as casting or splinting. The reviewer also expresses dissatisfaction with the communication regarding the treatment plan, leading to multiple return visits. Furthermore, they claim that Dr. Perry discussed their dog's medical situation openly in the waiting room and was rude and condescending in her communication. This customer strongly recommends avoiding the clinic, citing unprofessional and rude behavior towards pet parents and stating they would give zero stars if possible.

In a postscript, the same critical reviewer elaborates on their negative experience with Dr. Perry. They mention being quoted $22 for each recheck visit for the dog's cast and reiterate the recommendation for an orthopedic surgeon that they believed was unnecessary. The reviewer, identifying as a nurse with knowledge of bones, decided to monitor their dog's cast themselves and successfully removed it after a month, with the puppy recovering fully. This personal account fuels their strong condemnation of the clinic and Dr. Perry's professional judgment.

Considering the category of Pet Hospital, PAWSitive Veterinary of New York would typically offer a range of medical services for animals. These generally include routine wellness examinations and vaccinations, diagnostic services to identify health issues, treatment for illnesses and injuries, and potentially surgical procedures and dental care. However, the starkly contrasting reviews provide limited insight into the consistent quality and reliability of these services at this particular clinic.

Information regarding the environment of PAWSitive Veterinary of New York is limited to the positive reviewer's mention of the staff's helpfulness and graciousness. The negative reviewer does not explicitly comment on the physical environment of the clinic, focusing instead on the perceived unprofessionalism and rudeness of a specific veterinarian and the handling of their pet's case. Therefore, it is difficult to form a comprehensive picture of the clinic's atmosphere and facilities based solely on these reviews.

The features of PAWSitive Veterinary of New York are also somewhat ambiguous due to the conflicting feedback. The positive review highlights the helpfulness, niceness, and graciousness of the staff overall, suggesting a potentially positive customer service orientation for some clients. The long-term patronage of the first reviewer indicates a level of trust and satisfaction over an extended period. However, the negative review presents a starkly different view, citing unprofessionalism, rudeness, poor communication, and questionable medical recommendations from at least one veterinarian, Dr. Perry. The ability to call or email to set up schedules is mentioned as a practical feature for appointment management.

Promotional information for PAWSitive Veterinary of New York is not mentioned in the provided reviews. There is no indication of any special offers, discounts, or introductory packages for new clients. To obtain information on any potential promotions, interested individuals would need to contact the clinic directly.

In conclusion, PAWSitive Veterinary of New York in Brooklyn has received contrasting feedback from its customers. While one long-term client speaks highly of the helpful and gracious staff, more recent reviews express serious concerns about the professionalism, communication, and medical recommendations of at least one veterinarian, Dr. Perry. Potential local users are advised to consider these differing perspectives and perhaps seek further information or clarification before making a decision regarding their pet's care at this facility. The significant discrepancy in customer experiences suggests a potential variability in the quality of care or individual interactions at PAWSitive Veterinary of New York.