PAWS - The Modern Spay Neuter Clinic ico

PAWS - The Modern Spay Neuter Clinic

Pet HospitalArizonaMaricopa CountyPhoenixParadise Valley VillageNorth Cave Creek Road

20635 N Cave Creek Rd, Phoenix, AZ 85024, USA

4.0

If there was a lower rating to give PAWS would receive it. I have never been in a situation that was so unprofessional and unacceptable in my life. I was scheduled for a routine neuter for my little guy. We followed the instructions and arrived. Of course my dog was nervous. We got called back to the room and the doctor asked for my dog to be muzzled to which I obliged. We attempted to get my dog on the scale and he’s just not having it. When I say the doctor manhandled my dog to try and get him on the scale is an understatement. The way he grabbed my dog was border line abusive. He then immediately dropped and said “yea we aren’t doing his surgery today he’s too nervous.” So I am attempting to talk to this so called vet and he replies with “I don’t have time for this” to which I asked if he’s ever dealt with a nervous dog before and he said yes but we aren’t going to do his today because he “can’t examine him.” Never once did he approach my dog to introduce him self or attempt to help me calm the dog just grabbed him and tried to force him on the scale. I attempted to resolve it right then and there because I took off a week of work to be home with my dog and he said “I’m not going to waste my time with you.” And literally walked out and shut the door in my face. If this is how he handles dogs with the owner in the room I’m terrified for when the owner is not in the room. It was the most unprofessional interaction I have ever had and am thankful they won’t be seeing my dog. DO NOT GO HERE! Abusive and rude behaviors from the doctor who is also the owner. It looks like the owner of this so called professional business can respond to a Google review but is unwilling to call and speak to the client themselves. The dog never once growled at people in the waiting room. Did he bark yes. And please enlighten me about what behavioral issues he has. I have had bear for 4 years but he sadly had a very traumatic vet experience when he was younger and that has made him nervous now. So apparently it’s my fault but you never once thought to ask or thought to have some bed side manners with my dog. Yes the way you were gripping his harness is unacceptable and I professional.

Logan Cordrey
  • Overview
  • (602) 795-7297
  • www.azpaws.org

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to PAWS - The Modern Spay Neuter Clinic

PAWS - The Modern Spay Neuter Clinic is a specialized veterinary facility located in Phoenix, AZ, dedicated to providing comprehensive spay and neuter services for pets. With a focus on modern techniques and professional care, PAWS offers a safe and comfortable environment for your furry companions. Their team of experienced veterinarians and staff are committed to ensuring the best possible outcomes for your pets through efficient and compassionate care.

PAWS is known for its streamlined approach to pet healthcare, with a particular emphasis on spay and neuter procedures. The clinic prides itself on offering competitive pricing while maintaining high standards of veterinary care. Their facility is designed to accommodate both dogs and cats, providing a calm and welcoming atmosphere that minimizes stress for pets during their visit.

  • Specialized Services: PAWS offers a range of services including spay, neuter, and other routine surgeries tailored to meet the needs of your pet. Their expertise in these procedures ensures quick recovery times and minimal discomfort for your furry friend.
  • Environment: The clinic is equipped with modern medical facilities and a friendly staff that prioritize the well-being of pets. The waiting area is designed to keep pets comfortable while they wait for their appointment, and the surgical suite is maintained to the highest standards of cleanliness and safety.

While PAWS has received positive feedback from many clients regarding their professional approach and successful procedures, there have also been some concerns raised about communication and customer service. The clinic is continuously working to improve its services and ensure a positive experience for all pet owners.

PAWS - The Modern Spay Neuter Clinic is committed to helping pets lead healthier lives through responsible spaying and neutering. Their dedication to excellence makes them a trusted choice for pet owners in Phoenix, AZ and surrounding areas.

PAWS - The Modern Spay Neuter Clinic Photos

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PAWS - The Modern Spay Neuter Clinic Location

20635 N Cave Creek Rd, Phoenix, AZ 85024, USA

Reviews

If there was a lower rating to give PAWS would receive it. I have never been in a situation that was so unprofessional and unacceptable in my life. I was scheduled for a routine neuter for my little guy. We followed the instructions and arrived. Of course my dog was nervous. We got called back to the room and the doctor asked for my dog to be muzzled to which I obliged. We attempted to get my dog on the scale and he’s just not having it. When I say the doctor manhandled my dog to try and get him on the scale is an understatement. The way he grabbed my dog was border line abusive. He then immediately dropped and said “yea we aren’t doing his surgery today he’s too nervous.” So I am attempting to talk to this so called vet and he replies with “I don’t have time for this” to which I asked if he’s ever dealt with a nervous dog before and he said yes but we aren’t going to do his today because he “can’t examine him.” Never once did he approach my dog to introduce him self or attempt to help me calm the dog just grabbed him and tried to force him on the scale. I attempted to resolve it right then and there because I took off a week of work to be home with my dog and he said “I’m not going to waste my time with you.” And literally walked out and shut the door in my face. If this is how he handles dogs with the owner in the room I’m terrified for when the owner is not in the room. It was the most unprofessional interaction I have ever had and am thankful they won’t be seeing my dog. DO NOT GO HERE! Abusive and rude behaviors from the doctor who is also the owner. It looks like the owner of this so called professional business can respond to a Google review but is unwilling to call and speak to the client themselves. The dog never once growled at people in the waiting room. Did he bark yes. And please enlighten me about what behavioral issues he has. I have had bear for 4 years but he sadly had a very traumatic vet experience when he was younger and that has made him nervous now. So apparently it’s my fault but you never once thought to ask or thought to have some bed side manners with my dog. Yes the way you were gripping his harness is unacceptable and I professional.

Oct 21, 2024 · Logan Cordrey

We waited 2 months for an appointment brought our dog in for her spay. She is the nervous sort so her nerves were getting the best of her. We were asked to put her on the scale for weight. She is a large dog and very strong. We were unable to get her on the scale alone. When we asked the employee for help he replied he didn't like my husband's attitude and told us to leave. Very rude and unhelpful. I am glad they asked us to leave, I wouldn't want people like that anywhere near my dog for a medical procedure. The low price should tell you everything you need to know. Clearly they don't care about each pet as an individual just the money. Get them in and out as quick as possible to make the most money. Think twice before wasting your time w this joke of a facility!

Aug 22, 2024 · Alisha P

Cool spot for your pups first sets of vaccinations. Decent price and I've never really had to wait, pretty quick service. I do recommend. My Toy Yorkie, King👑💙

Jul 18, 2023 · Andre Early

So greatful I found PAWS! Got my dog’s vaccines and Spay surgery here and I couldn’t be more satisfied! Everyone was really nice and helpful and I could tell my dog was well taken care of! Thank you all so much!

Nov 18, 2024 · lauren cook

This was my first time here. The staff was awesome! The clinic is very friendly with a friendly and calm atmosphere. Every pet I saw there was comfortable and was not stressed. He took our little guy, in got him neutered, and had him taking care of real timely.

Jun 13, 2022 · Glenn Osborne

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