Paw Sweet Paw | Pet Resorts ico

Paw Sweet Paw | Pet Resorts

Pet HospitalCaliforniaOrange CountyIrvineIrvine Research CenterResearch Drive

8645 Research Dr, Irvine, CA 92618, USA

4.0

I initially supported this business and frequented their services because of their relatively affordable bathing prices. However, after every visit, my dog was always excessively thirsty, poorly brushed, and his paws remained dirty even after the bath. One of the main reasons I never entrusted them with boarding was the concerning lack of attention towards the dogs. Every time I visited, there seemed to be no one actively caring for the dogs. The staff appeared overwhelmed, primarily focused on cleaning the floors and handling dog messes. This made me uneasy about how my dog would be treated there, as it seemed like proper care and attention were missing. I recently read about the unfortunate incident that happened here. I sincerely hope this business takes the necessary steps to improve their operations and starts genuinely caring for the animals entrusted to them with the respect and love they deserve.

July
  • Overview
  • (949) 210-3773
  • www.pawsweetpaw.com

Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 6:00 PM

Welcome to Paw Sweet Paw | Pet Resorts

Welcome to Paw Sweet Paw | Pet Resorts, a Pet Hospital located at 8645 Research Dr, Irvine, CA 92618, USA. As a Pet Hospital, Paw Sweet Paw | Pet Resorts aims to provide a range of services for your beloved pets, potentially encompassing veterinary care alongside other pet-related services. You can contact them at (949) 210-3773 or +1 949-210-3773.

Based on the available customer reviews, experiences at Paw Sweet Paw | Pet Resorts appear to be varied. Some feedback highlights positive aspects, particularly concerning the veterinary services and the staff's demeanor in certain situations. One customer shared a positive experience regarding a vet appointment, noting the professionalism of the veterinarian who did not pressure them into unnecessary services. This customer also appreciated the staff's understanding and helpfulness when their dog had an accident, including providing a complimentary bath and leading to a subsequent grooming appointment.

However, other reviews present concerns regarding the quality of some of the non-veterinary services, specifically bathing. One customer, who initially frequented the business for its relatively affordable bathing prices, reported consistent issues such as their dog being excessively thirsty afterward, poorly brushed, and having dirty paws even after the bath. This suggests potential inconsistencies in the thoroughness and quality of the bathing service.

Furthermore, a review mentioned unease about entrusting Paw Sweet Paw | Pet Resorts with boarding services. The customer noted a perceived lack of active attention towards the dogs during their visits, with staff appearing overwhelmed and primarily focused on cleaning. This observation raised concerns about the level of care and attention a boarded dog might receive, leading the customer to avoid using their boarding services.

Another review referenced an "unfortunate incident" that had occurred at the facility, expressing hope that the business would take necessary steps to improve operations and genuinely care for the animals with respect and love. While the specifics of this incident are not detailed in the provided information, it suggests that there have been past issues that have caused concern among some customers.

Considering these reviews, it's important for local users to weigh these different experiences when considering Paw Sweet Paw | Pet Resorts for their pet care needs. As a Pet Hospital, they do offer veterinary services that at least one customer found professional and trustworthy. This aspect of their operation seems to be a positive feature, where the veterinarian is perceived as ethical and focused on the animal's wellbeing without pushing unnecessary treatments.

In terms of environment, the reviews offer limited direct insight. We can infer that the facility includes areas for veterinary examinations, and based on the services mentioned, likely has spaces for bathing and potentially boarding. The comment about staff being busy cleaning suggests that they do attempt to maintain a clean environment, although the perceived lack of direct animal care in the boarding area is a point of concern raised by a reviewer.

Regarding services, Paw Sweet Paw | Pet Resorts appears to offer at least the following:

  • Veterinary appointments and care
  • Dog bathing
  • Dog grooming
  • Potentially dog boarding

The features that stand out based on the reviews are the professionalism and ethical approach of the veterinarian, as well as the helpfulness of the staff in specific situations, such as the incident with the nervous dog. However, potential drawbacks highlighted include inconsistent quality in bathing services and concerns about the level of attention given to boarded animals.

As for promotional information, there isn't any explicit promotion mentioned in the provided text. The fact that one customer initially chose them for "relatively affordable bathing prices" could be considered a past point of attraction, though the subsequent experience led to dissatisfaction. The free bath offered to the nervous dog could be seen as an act of goodwill and good customer service in that particular instance.

For local users considering Paw Sweet Paw | Pet Resorts as their Pet Hospital, it would be prudent to consider the mixed feedback. If you are primarily seeking veterinary care, the positive experience shared by one customer regarding the veterinarian is encouraging. However, if you are interested in bathing or boarding services, the reviews suggest a need for caution and perhaps further inquiry into their current practices and standards of care.

In conclusion, Paw Sweet Paw | Pet Resorts in Irvine, CA, operates as a Pet Hospital offering veterinary services, alongside bathing, grooming, and potentially boarding. Customer reviews indicate a positive experience with the veterinary care provided by the veterinarian, who is described as professional and not pushy. However, some concerns have been raised regarding the quality of bathing services and the level of attention provided to dogs, particularly in the context of boarding. Local users should take these varied experiences into account when deciding if Paw Sweet Paw | Pet Resorts meets their pet care needs.

Paw Sweet Paw | Pet Resorts Photos

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Paw Sweet Paw | Pet Resorts Location

8645 Research Dr, Irvine, CA 92618, USA

Reviews

I initially supported this business and frequented their services because of their relatively affordable bathing prices. However, after every visit, my dog was always excessively thirsty, poorly brushed, and his paws remained dirty even after the bath. One of the main reasons I never entrusted them with boarding was the concerning lack of attention towards the dogs. Every time I visited, there seemed to be no one actively caring for the dogs. The staff appeared overwhelmed, primarily focused on cleaning the floors and handling dog messes. This made me uneasy about how my dog would be treated there, as it seemed like proper care and attention were missing. I recently read about the unfortunate incident that happened here. I sincerely hope this business takes the necessary steps to improve their operations and starts genuinely caring for the animals entrusted to them with the respect and love they deserve.

Jan 27, 2025 · July

Came here for a vet appointment for my dog, and she was so nervous that she ended up pooping all over me and on the floor! The staff were so nice and understanding, helping me out immediately. They gave her a free bath afterwards, and I returned the next morning for a grooming session, too. The vet was incredibly professional, not pushing any services or treatments on me (which unfortunately I have had happen too often with some other vets). I felt comfortable the whole time.

Dec 23, 2024 · Susie Kim

UPDATE: Came in today to see Dr.Cruz & I am even more impressed than the first visit. Dr. Cruz guided us through all our kitten questions/concerns, she was very tentative and even had us giggling through our anxiety/worries! Between the two Dr.s both are incredibly amazing, couldn’t ask for a better set of Dr.s to be here. _________ Starting off with the environment here, it’s very friendly and playful. Extremely big facility so you know everything they offer has a designated area, which is always wonderful to know. While we weren't here for boarding, it seemed very reliable/safe, having TV's in the lobby with live streams going of your furry friends currently at play. They also had a cat boarding area which was visible in the lobby showing the cat trees/playrooms for them while they are staying. Our visit was strictly for the vet to see Dr. Katia. From the Vet tech to the doctor both were very gentle with our handsome kitten & knowledgeable in all aspects. They talked to us regarding any concerns we could have had and only offered us what we would need for initial care exams. This being our first time owning a kitten/cat the visit seemed flawless. The only downside I will say, that doesn't reflect the business as a whole is the under staffing. We noticed they were a bit understaffed as the lobby for vet got backed up quickly. We were still seen within under 20 minutes of our initial appointment time, but again this does not represent the care they provide. We look forward to continue to bring our kitten here!

Oct 17, 2023 · K B

Since my pet was 11 months he is been to this resort almost all vacation we have to plan. The only one time we had issue was they did-not allow him onboard due to vaccine overdue. Rest staffs are very caring and good.

Mar 10, 2025 · Durgesh Kumar

My Pomeranian, King had teeth extracted here and this likely prolonged his life ❤️ he’s thriving!

Feb 20, 2025 · Casey Olayos

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