Palisades Veterinary Hospital

Excellent care for my dog! The staff goes above and beyond everything to make my dog feel welcome and keep the positive outlook about going to the vet. And the Veterinarian herself is awesome, I appreciate that she gives me her full attention and time and is never seemingly trying to get in and get out but is more than willing to answer questions and talk about anything necessary. I would recommend this place to anyone looking for an affordable vet that genuinely cares about your pets well being as well as your preferences and needs as pet parent.

We drive 40 minutes to take our corgi to see Dr Jutten at Palisades, and we love everyone there! After Dr J moved from our area, our corgi would flip out when we took him to the new vet, AZ Animal Hispital, to get a nail trim. Az Animal Hospital always took Kylo in the back to examine him, trim his nails, or even this most basic thing. Dr Jutten never did that and even during COVID lockdown, the cave creek vet always allowed one of us to go back with our corgi. After we noticed how forcibly Kylo freaked out when we drove near AZ Animal Hospital, we decided to make the trek to Fountain Hills to reunite with Dr. Jutten. Now, Kylo is not afraid at the vet, and they don't seem to need to "take them in the back room" to examine him. HMMMM. Why would a vet or a vet tech be unable to examine him or trim his nails or clean his ears in our presence???? I will never, ever take Kylo to AZ Animal Hospital again! It's worth the 40-minute drive each way to know Kylo is getting the best care. He walks right in wthout freaking and hiding under my legs, he allows them to touch him, clean his ears, cut his nails, axamine him, etc without crying and he feels safe bc he's not taken into the back and tied to a post with a muzzle over his nose so they can act without us watching. AAH never even offered us the option to have him examined and/or treated in the EXAM ROOM. That shoud've been our first clue; the high employee turnove rat AAH shouldve been our second clue. We found our vet for life at Palisades, and those folks at AAH who terrified my baby know why they have such high employee turnover. People who love animals won't stay long in a place that mistreats animals, especially sick ones. Palisades always has the same staff every time we go...including the front office staff. Hmmmm! We LOVE Palisades :)

I called about my sick dog in the morning and they managed to get him in the same day. It was definitely refreshing to feel like everyone in the office actually cared about the well being of my best friend and not a payday. The Vet took the time to explain some possible reasons for his illness and went over all of the procedures with me. They did a blood draw and X-Rays and had results to me within 30 minutes. The vet discussed the treatment plan with me and answered all of my questions. Cooper and I have found his primary veterinary clinic.

I cannot say enough incredible things about Palisades Veterinary Hospital. This review is long overdue but I have so many nice things to say I didn’t know where to even begin! My kitty cat is my whole world and there’s no other place I would trust with her care. Both vets are so knowledgeable, kind and considerate. The staff as a whole are outstanding, each and every one are warm people who truly love animals. They have gone above and beyond for me and my girl for years. So much so that even though I’ve since moved 40 minutes away my cat and I make the drive to see them. I wouldn’t even consider another vet so long as Palisades is an option. I have had cats my entire life and have never received such quality care as I have here. If you’re looking for a vet or to find a new vet look no further. I could write a novel on how fantastic all of my experiences have been with them. A resounding thank you for taking such great care of my baby and for always providing me with the knowledge I need to take the best care of her at home. Honestly I wish I could leave multiple positive reviews for every time I’ve gone or spoken to a member of the staff on the phone because they all deserve positive recognition. I’ll never be able to thank everyone enough for their care. As a pet parent with severe anxiety it truly means a lot when I say they put me at ease. Thank you so much Dr. Hessian & Dr. Juetten and another shoutout to Alex, Sebastian and Elijah for being so fantastic to me and Holly in every visit and phone call! You’ve all made a positive impact on Holly and I and I am so grateful.

This vet, specifically Dr. Hessian, has withheld my pet’s test results from me since April. I’ve called many times and never get a call back from the vet. I have not been given a good reason for the lack of communication. It is now October and I am looking into options as to how to move forward. This can’t be legal.