Oakview Veterinary Hospital

Welcome to Oakview Veterinary Hospital, your local pet hospital situated at 3773 Brown Rd, Piqua, OH 45356, USA. As a provider within the "Pet Hospital" category, Oakview Veterinary Hospital aims to offer veterinary services for your pets in the Piqua, Ohio area. You can contact them at (937) 883-5787 or their mobile number, +1 937-883-5787, for inquiries or to schedule an appointment.

Based on the limited online reviews available, there appear to be contrasting experiences reported by customers of Oakview Veterinary Hospital. One long-term customer shared a negative experience regarding the handling of a concern about their dog needing stitches. This reviewer, who had been a client with multiple pets over time, expressed concern about a past surgery on one of their dogs. More recently, they described an interaction where they were allegedly met with a "nasty attitude" and had the phone hung up on them while expressing worry about their dog needing stitches. They mentioned being told that the doctor had meetings and an appointment might not be available until Thursday, despite it being Monday. This customer's feedback suggests potential issues with communication and the handling of urgent concerns, leading them to state they would no longer be bringing their pets to the hospital.

In contrast, another customer reported a positive first visit to Oakview Veterinary Hospital. They found the front desk staff to be "very friendly" and "extremely helpful." This reviewer specifically praised Dr. Peterson, describing her as "awesome," "very caring," "compassionate," and "informative," indicating a positive experience with at least one of the veterinarians at the facility. This feedback suggests that some members of the staff are perceived as professional and caring.

Considering the limited and conflicting nature of these reviews, it is difficult to form a comprehensive picture of the environment, services, and features of Oakview Veterinary Hospital. The positive review highlights a friendly and helpful front desk staff and a caring and informative veterinarian, Dr. Peterson. This suggests that the hospital strives to provide a welcoming environment and competent medical care.

The negative review, however, raises concerns about communication, particularly in handling urgent situations, and the professionalism of at least one staff member. The mention of the doctor having meetings and a potential delay in addressing a pet's need for stitches could indicate limitations in immediate availability or communication protocols. The long-term nature of the negative reviewer's patronage suggests that this might be a deviation from their previous experiences or that different aspects of the service have varied over time.

Based on the mention of spaying and neutering in the negative review, it can be inferred that Oakview Veterinary Hospital offers surgical services. The context of a dog needing stitches suggests they also handle wound care. The positive review mentions a first visit for this customer, implying they offer general veterinary check-ups and consultations. Dr. Peterson being described as "informative" suggests that client education is part of their approach.

Features of the hospital are not explicitly detailed in the provided reviews. The positive mention of friendly and helpful front desk staff indicates a focus on customer service at the initial point of contact. The negative review implies that appointment scheduling and communication about doctor availability might be areas for potential improvement. The fact that the negative reviewer had been a client for "quite sometime" suggests a history within the local community.

There is no promotional information provided in the text. Veterinary hospitals sometimes offer promotions for services like vaccinations, spay/neuter procedures, dental cleanings, or new client specials. To learn about any current promotions or special offers at Oakview Veterinary Hospital, it would be best to contact them directly at (937) 883-5787.

In conclusion, Oakview Veterinary Hospital in Piqua, OH, is a local pet hospital that has received mixed recent feedback. One customer praised the friendly and helpful front desk staff and the caring and informative Dr. Peterson. However, another long-term customer reported a negative experience involving poor communication and a perceived lack of urgency regarding their pet's needs. Services offered likely include general check-ups and surgical procedures such as spaying and neutering. Potential clients are encouraged to consider both positive and negative feedback and perhaps contact the hospital directly to inquire about their services, environment, and any current protocols for handling urgent pet concerns. Further investigation or direct communication may be necessary to form a fully informed opinion about the quality of care and client service at Oakview Veterinary Hospital.