NVA Compassion-First

Pet Hospital New Jersey Monmouth County Tinton Falls Apple Street

106 Apple St, Tinton Falls, NJ 07724, USA

4.0

This place was truly the best for all pet care needs. Since being acquired by compassion first the service is absolutely horrible. After spending 3 hours last night. Finding out my pup has cancer not even once did I see the doctor personally it was done over the phone while I waited in exam room. The invoice has no details except the $1100 charge. I have spent well over $250,000 at RBVH for multiple pets and this is the service and compassion I get ? I called in am to schedule meeting with oncology as advised. The first appointment is in 2 weeks. This is disgusting. My girl can be gone by then

Dino Ruggiero

Overview

(732) 704-9222
nvacompassionfirst.com

Pet Hospital

State

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NVA Compassion-First Introduce

Welcome to NVA Compassion-First, a Pet Hospital located at 106 Apple St, Tinton Falls, NJ 07724, USA. Previously known as RBVH (as mentioned in a review), this facility has been acquired by Compassion-First and offers veterinary care services for pets.

Information regarding the current environment of NVA Compassion-First is limited. However, one review contrasts the service after the acquisition with a previously positive experience, suggesting a potential change in the environment or service delivery.

NVA Compassion-First offers veterinary services for pets, including diagnostics and potentially oncology consultations. One customer's experience involved a diagnosis of cancer in their dog, which was communicated over the phone while they waited in the exam room. However, details about the full range of services currently offered are not available in the provided information.

A key feature mentioned in a review is the recent acquisition by Compassion-First, which seems to have impacted the service quality according to one long-term client. This client, who reports spending a significant amount at the hospital under its previous name, expresses dissatisfaction with the lack of personal interaction with the doctor during a serious diagnosis and the lack of detail in the invoice. Another point highlighted is the reported two-week wait for an oncology appointment, which the customer found unacceptable given their pet's condition.

Promotional information is not available in the provided reviews. For any current promotions or specific service inquiries, please contact NVA Compassion-First directly at (732) 704-9222 or +1 732-704-9222.

Based on the limited and mixed feedback, local users considering NVA Compassion-First should be aware of a recent acquisition that one long-term client reports has negatively impacted the service. This client's experience includes a lack of direct communication with the doctor during a cancer diagnosis and a significant wait time for a specialist appointment. It is advisable for potential clients to inquire about current service protocols and the availability of specialists when considering this Pet Hospital for their pet care needs.