Northside Emergency Pet Clinic

I cannot recommend Northside Emergency Pet Clinic enough! After a sudden and dramatic decline in our dogs health, we were recommended to Northside by our vet. The entire staff from reception to techs and doctors so kindly held us together and helped us navigate a scary and difficult diagnosis and consistently went above and beyond to not only give our dog George the best care, but care for us as well. We were given the opportunity to visit the hospital every day, with updated calls/texts/photos to help us feel connected from afar. This team does a great job at working together, doing everything they can to send pets home healthy and happy again. We’ll forever be grateful to this incredible group of people!

I took my dog Blu here in the middle of the night after she had an adverse reaction to anesthesia from a procedure the previous day. The staff was very attentive and after checking Blu out the vet gave me an estimate with all options of care for her. They didn’t pressure me into doing anything. I am so relieved that a few days later my dog is back to her normal self again thanks to the staff at Northside Emergency Pet Clinic.

I cannot say enough good things about this clinic. Our dog needed emergency surgery a few weeks ago and they were nothing but professional, compassionate and competent. I am forever grateful for what they did for my family. Both of my large dogs have been seen here in emergency situations and i couldn't ask for a better experience and outcome. They are an amazing group of people who genuinely care for your animals.

As pet owners, our worst fear happened this last week. Our handsome boy Crixus passed away...my husband and I had no idea where to turn or what to do. We called Northside and was greeted with kindness and very informative gal who explained our options. We took our boy to the clinic and the 3 ladies who greeted us, took special care of him, helped walk us through the process. I had no idea what to expect but I have to say this was by far the best experience you could have with a situation like this. Every single person we dealt with was AMAZING, compassionate and not pushy at all!! Our sweet boys ashes were returned to us within 4 days(they quoted us 7-10 days) so he can be at home with us for Christmas. We also received a heart felt hand written card in the mail from them sharing their condolences! This by far exceeded our expectations for this devastating situation. I would highly recommend Northside for their compassion and love for what they do! I just cannot express enough how much they went above and beyond to make us feel comforted during this time. Thank you, thank you, thank you!

Listen, my dog had an appt at West Mtn Imaging, which is located inside this pet clinic. And while I was in the waiting room, three separate people walked in to collect their pet’s ashes. And the grace the receptionists handled it with each time brought me to tears. So, while I can’t speak for the medical staff here, I just had to say something about the kindness I witnessed from the women running the front desk. Absolutely amazing.