New Hyde Park Animal Hospital ico

New Hyde Park Animal Hospital

Pet HospitalNew YorkNassau CountyNew Hyde ParkJericho Turnpike

615 Jericho Turnpike, New Hyde Park, NY 11040, USA

4.0

Dr Santora has been caring for our 3 felines for several years now. She is extremely caring, gentle and very thorough with them. She really listens to our concerns. Dr Santora has been seeing our oldest, Felafel, quite a bit lately. First, a diagnosis of IBS and arthritis, then on a challenging journey to find the best treatments for a difficult-to-handle, stressed kitty. I am so impressed with the effort, care and compassion that Dr Santora has exhibited! Kudos to the vet techs as well, who are also kind and patient! Last but not least, a shout out to the office staff, who are clearly juggling a heavy work load but are very professional and understanding when I call again and again! Thanks a million to all at New Hyde, especially from Felafel, Gwendolyn, and Gizmo Bean.

Susan B
  • Overview
  • (516) 352-7007
  • 301vets.com

Hours

Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM

Welcome to New Hyde Park Animal Hospital

Welcome to the introduction of New Hyde Park Animal Hospital, a dedicated Pet Hospital located at 615 Jericho Turnpike, New Hyde Park, NY 11040, USA. Serving the local community, New Hyde Park Animal Hospital is committed to providing comprehensive and compassionate veterinary care for your feline and other animal companions. As a full-service pet hospital, they offer a range of medical services delivered by a team of caring and experienced professionals, led by the highly praised Dr. Santora. You can contact New Hyde Park Animal Hospital at (516) 352-7007 or +1 516-352-7007.

While specific details about the physical environment of New Hyde Park Animal Hospital are not extensively described in the provided reviews, the consistent positive feedback regarding the staff suggests a welcoming and well-managed clinic. The office staff is acknowledged for being "very professional and understanding" even while managing a "heavy work load," indicating an efficient and client-focused administrative team. The veterinary technicians are also commended for being "kind and patient," highlighting a supportive and gentle approach in handling animals. These comments suggest a clinic environment where both pet owners and their animals are treated with respect and understanding. Although visual details of the clinic's ambiance are lacking, the emphasis on the positive interactions with the staff implies a comfortable and reassuring setting for veterinary visits.

The services offered at New Hyde Park Animal Hospital, as evidenced by the customer reviews, appear to be comprehensive and tailored to the individual needs of the animals. Dr. Santora is repeatedly praised for her thoroughness, care, and gentleness in treating feline patients, indicating a strong focus on attentive and considerate examinations and treatments. The hospital demonstrates experience in managing chronic conditions such as IBS and arthritis in older cats, showcasing their diagnostic and long-term care capabilities. Furthermore, they are shown to handle more serious and acute conditions, as illustrated by the diagnosis and treatment of a liver lesion. Dr. Santora's approach is described as both "conservative in treatment when appropriate" and "aggressive when need be," suggesting a balanced and adaptable medical strategy based on the specific health challenges of the pet. The fact that Dr. Santora "always takes the time to explain things" and shows "patience and compassion" to both the animals and their owners indicates a commitment to clear communication and emotional support, which are vital components of quality veterinary care.

Several key features of New Hyde Park Animal Hospital emerge from the consistently positive customer testimonials. The exceptional care provided by Dr. Santora is a central theme. Her caring, gentle, and thorough approach, coupled with her ability to listen to owner concerns and adapt treatment strategies as needed, makes her a highly valued veterinarian. The kindness and patience of the veterinary technicians contribute significantly to a positive experience for the animals, particularly those who may be stressed or difficult to handle. The professionalism and understanding of the office staff, even under pressure, ensure smooth administrative processes and positive client interactions. The emphasis on clear communication and patient education by Dr. Santora empowers pet owners to be active participants in their animals' care. The trust that clients have in Dr. Santora's judgment, as highlighted by the "100% trust" mentioned in one review, underscores the strong doctor-client-patient relationship fostered at this hospital. The fact that a pet "actually loves going to her appointments" is a remarkable testament to the positive and comfortable environment created by the team.

Promotional information is not explicitly detailed in the provided reviews. However, the overwhelmingly positive testimonials serve as a powerful form of organic promotion. The repeated praise for Dr. Santora's expertise, compassion, and thoroughness, along with the positive remarks about the staff's kindness and professionalism, can be highly influential for local users seeking a reliable and caring pet hospital. The fact that clients have entrusted their beloved pets to Dr. Santora for many years and express such strong gratitude speaks volumes about the quality of care provided. While specific discounts or special offers are not mentioned, the implicit message of exceptional care, trust, and a positive experience is a strong draw for pet owners. Local users looking for a veterinary hospital where their pets will receive thorough and compassionate care, and where their concerns will be heard and addressed, will likely find the testimonials for New Hyde Park Animal Hospital compelling.

In conclusion, New Hyde Park Animal Hospital in New Hyde Park, NY, appears to be a highly recommended Pet Hospital known for its caring and thorough veterinarian, Dr. Santora, and its kind, patient, and professional staff. The consistent positive feedback from long-term clients highlights the hospital's commitment to providing compassionate and effective care, clear communication, and a positive experience for both pets and their owners. While specific promotional offers are not detailed, the strong endorsements emphasizing the quality of care and the positive attributes of the team serve as a powerful testament to the hospital's value within the local community, making it a trusted choice for comprehensive pet care.

New Hyde Park Animal Hospital Photos

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New Hyde Park Animal Hospital Location

615 Jericho Turnpike, New Hyde Park, NY 11040, USA

Reviews

Dr Santora has been caring for our 3 felines for several years now. She is extremely caring, gentle and very thorough with them. She really listens to our concerns. Dr Santora has been seeing our oldest, Felafel, quite a bit lately. First, a diagnosis of IBS and arthritis, then on a challenging journey to find the best treatments for a difficult-to-handle, stressed kitty. I am so impressed with the effort, care and compassion that Dr Santora has exhibited! Kudos to the vet techs as well, who are also kind and patient! Last but not least, a shout out to the office staff, who are clearly juggling a heavy work load but are very professional and understanding when I call again and again! Thanks a million to all at New Hyde, especially from Felafel, Gwendolyn, and Gizmo Bean.

Jan 21, 2025 · Susan B

Dr. Santora has been taking care of our fur baby for many years now and I can honestly say there is nobody better. Dr. Santora is amazing with Lovey and is always thorough and compassionate. We trust Dr. Santora 100% and appreciate that she is conservative in treatment when appropriate but also aggressive when need be, as when Lovey was recently diagnosed with a liver lesion. Dr. Santora always takes the time to explain things and shows patience and compassion to Lovey, and us. The staff is great, (Katie and KiKi, thank you for always being so kind), and Lovey actually loves going to her appointments. We are so grateful for the wonderful care Lovey receives and are so happy to have found Dr. Santora.

Mar 09, 2025 · Kristen C.

I have to say the vets have always been nice here, but these receptionists are some of the rudest people I have encountered. There is not much kindness or understanding to them. It is hard to stay at an establishment when the first people you speak to have attitudes. The fact that we had an emergency situation and were told to go somewhere else without even asking the vet if they were willing to see our dog before the end of the day was pretty upsetting to me. All they had to say was "go to an emergency vet." Usually you want your pet to see their own vet, not someone random. The best they could do was fit my dog in 5 days later ( with an emergency situation) No wiggle room and I had to push the receptionist to even put her on a cancellation list for an appointment. So yes, we are most definitely switching clinics and I advise others to do so as well. ***update to their response This is not a first time experience with your hospital being extremely rude and not showing kindness when not being able to make an appointment, not even a " I'm sorry she is not feeling well, I am so sorry we can't fit her in, or have a nice day ". We called your sister clinic and they were more than happy to fit her in the next day... vs 5 days later. And as the receptionist said there one more appointment for the day booked. It was not heavily packed. The receptionist could have at least asked the vet if they were willing to fit her in by end of day Instead she was not even willing to ask. Basically anything I asked the receptionist was rude. Like I said, we just will not be returning and will be advising others to not use this hospital as well. Instead we will be going to an animal hospital that has the ability to fit in last minute visits.

Oct 07, 2024 · katie sweeney

First time I was ever there, unfortunately my pet passed in the car before I got there. Brought her in. They were very kind. Helped me arrange cremation price was fair. They were very nice

Dec 12, 2024 · mark licker

We started going to NHPAH earlier this year with our 5 cats and 1 dog. I almost didn’t go back after my first visit with 2 of the cats because the vet tech who handled them was very rough. I am all for fear-free handling and one of our cats who used to be very social with people started to hide from everyone since that day. I mentioned this in the survey they sent out after the visit. Decided to give them another chance just simply because we live less than 5m away so the location is very convenient. Our second visit with Dr Santora was exactly what I was hoping for. No scruffing. My scaredy cats were gently wrapped in a towel for bloodwork. We have been back for a few times since then and everyone was gentle with our cats. We also love Dr Santora and how caring she has been with our Evie who is dealing with a chronic ear infection. They are also very responsive to my questions every time I call and always go above and beyond! Pricing is also pretty reasonable.

Oct 02, 2024 · Hoa Vu

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