New Horizon Animal Hospital ico

New Horizon Animal Hospital

Pet HospitalOhioBelmont CountySaint ClairsvilleHigh Ridge Road

52635 High Ridge Rd, St Clairsville, OH 43950, USA

4.0

Horrible experience. They had me bring my animal early in the morning but didn't do neuter until late afternoon. They had me keep calling to check to see if I could bring home until 7 at night. I just went to get him. I was informed that there was only one surgeon doing surgeries. They should not have scheduled so many. I used to think that they were a great place not anymore. It was a joke. They quoted me a price but was way more than they said. Will never go there again.

Missy Ely
  • Overview
  • (740) 695-8387
  • newhorizonanimalhospital.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed

Welcome to New Horizon Animal Hospital

Welcome to the local introduction of New Horizon Animal Hospital, a pet hospital located at 52635 High Ridge Rd, St Clairsville, OH 43950, USA. Operating under the platform category of "Pet Hospital," New Horizon Animal Hospital aims to provide a range of veterinary care services and potentially offer related goods for sale to pet owners in the St Clairsville area and beyond. You can reach them at their phone number: (740) 695-8387 or their mobile phone: +1 740-695-8387.

As a local pet hospital, New Horizon Animal Hospital likely serves as a primary point of contact for pet owners seeking medical care for their animals. These facilities typically offer a variety of services aimed at maintaining and improving the health and well-being of pets. While specific details about the environment and comprehensive service offerings of New Horizon Animal Hospital are not explicitly provided, we can infer some common aspects of a typical pet hospital based on general practices within the veterinary care industry.

Environment:

A standard pet hospital environment is designed to be both functional for medical procedures and as comfortable as possible for animals and their owners. This usually includes:

A reception area where pet owners can check in, schedule appointments, and discuss administrative matters. This area aims to be welcoming and organized.

Examination rooms where veterinarians can conduct physical examinations, diagnose illnesses, and discuss treatment plans with pet owners. These rooms are typically equipped with examination tables, medical instruments, and potentially computer systems for record-keeping.

Surgical suites are dedicated areas for performing surgical procedures. These rooms maintain strict hygiene standards and are equipped with anesthesia machines, surgical lighting, and monitoring equipment.

Dental care areas may be designated for performing dental cleanings and other oral health procedures.

Laboratory facilities, either on-site or through partnerships, are crucial for running diagnostic tests such as blood work, urinalysis, and fecal exams.

Imaging facilities, which may include X-ray machines and potentially ultrasound equipment, are used for diagnostic imaging.

Recovery areas or wards where animals can rest and be monitored after surgical procedures or during illness.

Isolation wards may be available to house animals with contagious diseases, preventing the spread of infection to other patients.

Depending on the size and scope of the practice, some pet hospitals may also have grooming facilities or retail areas selling pet food, medications, and other supplies.

Services:

Pet hospitals generally offer a wide range of medical and surgical services. Based on common veterinary practices, New Horizon Animal Hospital likely provides some or all of the following:

Preventative Care: This includes routine check-ups, vaccinations, parasite prevention (fleas, ticks, heartworms), and nutritional counseling to help keep pets healthy.

Diagnostic Services: Utilizing laboratory tests (blood work, urinalysis, fecal analysis), imaging (X-rays, ultrasound), and other diagnostic tools to identify the cause of illness or injury.

Surgical Services: Performing a variety of surgical procedures, which can range from routine surgeries like spaying and neutering to more complex soft tissue or orthopedic surgeries.

Dental Care: Offering dental examinations, cleanings, and treatment for dental diseases.

Emergency and Critical Care: Providing care for pets experiencing sudden illnesses or injuries. The availability of 24/7 emergency services can vary.

Internal Medicine: Diagnosing and treating diseases affecting the internal organs of pets.

Dermatology: Addressing skin and ear conditions.

Ophthalmology: Providing care for eye-related issues.

Nutrition and Weight Management: Offering guidance on proper nutrition and helping pets achieve and maintain a healthy weight.

Behavioral Counseling: Providing advice and support for addressing behavioral issues in pets.

Euthanasia and End-of-Life Care: Offering compassionate care and support during the difficult time of saying goodbye to a pet.

It is important to contact New Horizon Animal Hospital directly to inquire about the specific services they offer.

Features:

The features of a pet hospital can contribute to the overall experience of pet owners and the quality of care provided. Potential features of New Horizon Animal Hospital might include:

Experienced Veterinary Staff: A team of qualified veterinarians, veterinary technicians, and support staff dedicated to animal care.

Modern Medical Equipment: Utilizing up-to-date technology for diagnostics and treatment.

Comfortable Waiting Area: Providing a clean and comfortable space for pet owners.

Appointment Scheduling: Offering convenient appointment times and scheduling options.

Client Communication: Keeping pet owners informed about their pet's condition and treatment plan.

Electronic Medical Records: Maintaining detailed and organized records of each pet's health history.

Online Resources: Some hospitals may offer online portals for appointment requests, prescription refills, or access to pet health information.

To understand the specific features of New Horizon Animal Hospital, it is recommended to visit their facility or contact them directly.

Promotional Information:

As a local pet hospital, New Horizon Animal Hospital may periodically offer promotions or special services to attract new clients and support the local pet community. These could include:

New Client Specials: Offering discounted initial examinations or services for first-time clients.

Vaccination Clinics: Hosting events with reduced prices for essential vaccinations.

Senior Pet Wellness Programs: Tailored care packages for older pets.

Seasonal Promotions: Discounts on specific services during certain times of the year (e.g., dental health month).

Partnerships with Local Shelters or Rescues: Offering discounted care for adopted animals.

To learn about any current promotions or special offers at New Horizon Animal Hospital, it is best to check their website (if available), social media pages (if they have any), or contact them directly.

Important Considerations Based on Reviews:

It is important to acknowledge that online reviews can provide insights into past customer experiences. The provided reviews for New Horizon Animal Hospital raise some concerns regarding scheduling, communication about procedure timelines, potential discrepancies between quoted and final prices, and perceptions of the level of care and cost-effectiveness. One review mentions a significant delay in a neutering procedure and a lack of proactive communication. Another review expresses dissatisfaction with the perceived cost of services and the way their pets were treated, suggesting a preference for another local veterinary practice. These reviews highlight the importance for potential clients to communicate clearly with the hospital regarding procedures, timelines, and costs, and to assess whether the reported experiences align with their expectations for veterinary care.

For local users seeking veterinary care for their pets, it is always recommended to:

Contact New Horizon Animal Hospital directly to inquire about their services, hours of operation, appointment procedures, and pricing.

Discuss any concerns or specific needs you have for your pet's care.

If possible, consider visiting the facility to get a feel for the environment and meet the staff.

Seek clarification on all costs before agreeing to any procedures or treatments.

Consider seeking a second opinion if you have any doubts or concerns about a diagnosis or treatment plan.

By combining this general understanding of a pet hospital with the specific location and contact information for New Horizon Animal Hospital, local users can take the next steps in determining if their services meet their individual pet care needs. Remember to always prioritize open communication with your chosen veterinary care provider to ensure the best possible health outcomes for your beloved animals.

New Horizon Animal Hospital Photos

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New Horizon Animal Hospital Location

52635 High Ridge Rd, St Clairsville, OH 43950, USA

Reviews

Horrible experience. They had me bring my animal early in the morning but didn't do neuter until late afternoon. They had me keep calling to check to see if I could bring home until 7 at night. I just went to get him. I was informed that there was only one surgeon doing surgeries. They should not have scheduled so many. I used to think that they were a great place not anymore. It was a joke. They quoted me a price but was way more than they said. Will never go there again.

Apr 17, 2025 · Missy Ely

Every time you walk in they’re just standing there with their hands out. Expensive is fine if they’re good and care about your pet, which they don’t. It’s a money grab every time we’ve been there, and they treat our dogs like they’re live stock, not part of the family. Thankfully we found Heritage in Hopedale. They’re better in every way possible, and found the issue that New Horizon repeatedly ignored.

Apr 09, 2025 · bill jennings

I love that they are a 24/7 facility. I have had to depend on that when my dogs previously got up in years. My new puppy goes to them now, and the two things negative that has been consistent is a couple techs having very little knowledge (I received wrong info a couple times from one in particular, so I called back after a bit and got to talk to a tech that I trusted bc I recognized her voice. Luckily these individuals usually get weeded out quickly). The second issue is they are never able to schedule very close to when you call in, you have to wait weeks even if it is a particular problem (as if extorting people knowing they will have to pay if they don’t want to be cruel to their babies). Otherwise I absolutely love one of the Veterinarian’s (even though all of them are great) and there are several techs that are awesome and have been there for years. When I see those particular techs or hear them on the phone, a calm washes over me knowing they are knowledgeable and care(just like today, phew). I do wish it was acknowledged how long certain people use their services, because it would definitely make people want to stay super loyal to them like I do with my own care. I myself have spent upwards of $5,000 and we are talking up into 5 digits. 🥴 Picture of my angels who led us to New Horizon, and Lilith who is now their primary care in our household that is left. To many more years and hopefully more babies.

Oct 11, 2021 · Ana Seebach

My dog got very sick, not eating and my own vet of over 20 years wouldn't see her for over 2 weeks! I called New Horizons Animal Hospital and they saw her the next day! Everyone there was very nice, very caring and supportive! Unfortunately she didn't make it. They cremated her for me. They showed great caring even in death. Her ashes were placed in a beautiful wooden box with a clay mold of her paw with her name and a beautiful poem! They will be my vet from now on!

Sep 11, 2024 · Janet

Wonderful experience,the 🥰staff🥰 were friendly, warm,+ 🥰Dr. Moore went in great detail so I understood my cat🐈‍⬛Macchiata's issues,(+at her age what she needed,+didnt need). They went above + beyond my expectations+"Maki" was able to come home w/me same day🤗 Thank you✨🙏💕🌎🥰🥰🥰💝✨

Mar 08, 2024 · J. Cleveland

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