
New England Animal Medical Center
Pet HospitalMassachusettsPlymouth CountyWest BridgewaterWest Center Street
595 W Center St, West Bridgewater, MA 02379, USA
4.0
Literally the nicest people we have ever had the pleasure of working with. its been hard the past few months losing both of our cats to heart related issues. But, not only do they not talk down to us, they also didn't seem exasperated when we had nothing but questions. They were supportive the entire way in both their emergency and general practice. They truly care about every patient they have and put in as much effort as physically possible. If i had to go through it all again, i wouldn't even hesitate to choose this place. If you're looking for a vet, this is the place! Thank you to everyone who works here.
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Overview
- (508) 584-1600
- neamc.com
Hours
Pet Hospital
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Welcome to New England Animal Medical Center
Welcome to New England Animal Medical Center, a dedicated pet hospital situated at 595 W Center St, West Bridgewater, MA 02379, USA. As a prominent provider within the Pet Hospital category, New England Animal Medical Center has garnered exceptional praise from its clients, particularly for the compassionate and supportive care provided by its entire team. The reviews highlight the clinic's commitment to both the medical and emotional well-being of pets and their owners, indicating a practice that goes above and beyond in its service delivery. This introduction aims to provide local users with a detailed understanding of the environment, services, and features that make New England Animal Medical Center a highly recommended choice for veterinary care.
Based on the overwhelmingly positive customer testimonials, the environment at New England Animal Medical Center appears to be one that prioritizes comfort, support, and professionalism. Clients consistently mention the kindness and empathy of the staff, suggesting a welcoming and reassuring atmosphere. While specific details about the physical layout are not provided, one can infer certain characteristics typical of a well-regarded pet hospital:
- Reception Area: A comforting and organized space where clients are greeted with warmth and efficiency. The positive interactions with staff, even during stressful times, suggest a well-trained and empathetic front desk team.
- Examination Rooms: Private and clean rooms where veterinarians can conduct thorough examinations and discuss treatment plans with owners. The emphasis on not talking down to clients and patiently answering questions indicates a respectful and informative environment.
- Emergency Care Area: A dedicated space equipped to handle urgent medical situations. The positive experience of a client during an emergency visit highlights the staff's ability to provide calm and effective care under pressure.
- Treatment Area: A central area where various medical procedures are performed with obvious knowledge and professionalism, while also maintaining a gentle and caring approach towards the animals.
- Surgical Suite (Likely): A well-equipped and sterile surgical area would be expected in a medical center offering both general and emergency services.
- Diagnostic Imaging (Likely): Facilities for diagnostic imaging, such as X-rays and possibly ultrasound, are likely available to aid in accurate diagnoses.
- Laboratory (Likely): On-site laboratory services for quick processing of tests would contribute to efficient and timely care.
- Pharmacy: An in-house pharmacy for convenient access to prescribed medications and other necessary supplies.
- Kenneling Area: Comfortable and secure kennels for pets requiring hospitalization for treatment or observation.
New England Animal Medical Center appears to offer a comprehensive range of services, catering to both routine and emergency veterinary needs. The positive reviews specifically mention their:
- Emergency Veterinary Services: The clinic is equipped to handle urgent medical situations, providing timely and effective care, as highlighted by a client's experience with an injured pet. The staff's ability to instill comfort and ease during such stressful times is particularly noteworthy.
- General Practice Services: Beyond emergencies, the clinic provides routine and ongoing care for pets. The positive experiences of clients who have been with the practice through significant health challenges indicate a commitment to long-term wellness.
- Compassionate End-of-Life Care: The clinic's supportive approach to clients who have lost pets to illness demonstrates their empathy and understanding during difficult times. Their willingness to answer questions and avoid talking down to grieving owners is a testament to their compassionate approach.
- Informative and Empathetic Communication: Veterinarians at the center are described as informative, empathetic, and relatable, taking the time to explain conditions and treatment options clearly.
- Gentle and Kind Handling of Pets: The staff's gentle and caring demeanor towards animals is consistently praised, ensuring that pets feel as comfortable and at ease as possible during their visit.
- Comprehensive Support for Pet Owners: The clinic extends its care beyond the animals by providing knowledge, support, and understanding to the owners, recognizing the emotional investment in their pets' well-being.
- Team-Oriented Approach to Pet Health: The clinic embraces a team effort in ensuring the health and happiness of pets, fostering a collaborative relationship between the veterinary staff and the pet owners.
The standout features of New England Animal Medical Center, as consistently highlighted by their satisfied clients, include:
- Exceptional Kindness and Empathy of Staff: Clients repeatedly mention the genuine care and compassion shown by every member of the team.
- Knowledge and Professionalism: The staff are not only caring but also highly knowledgeable and professional in their approach to veterinary medicine.
- Supportive Communication: The veterinarians and staff take the time to explain medical issues and treatment options clearly and patiently, without being condescending.
- Ability to Ease Stress and Fear: Even during emergency situations, the staff has a remarkable ability to make both pets and their owners feel more comfortable and at ease.
- Commitment to Patient Well-being: The clinic demonstrates a genuine care for every patient, putting in maximum effort to provide the best possible care.
- Strong Client Trust and Recommendation: Clients are so impressed with the care they receive that they readily recommend the center to others, even after negative experiences at other clinics.
- Pristine Care: The level of care provided is described as "pristine," indicating a high standard of medical service and attention to detail.
No specific promotional information is mentioned in the provided reviews. Given the strong positive reputation and focus on quality care, New England Animal Medical Center may rely more on word-of-mouth referrals and the consistently positive experiences of their clients. Local users interested in any potential new client specials or other promotions are advised to contact the clinic directly at (508) 584-1600 or visit their website if one is available.
In conclusion, New England Animal Medical Center in West Bridgewater, MA, stands out as a highly recommended Pet Hospital. The consistent praise for their exceptionally kind, supportive, knowledgeable, and empathetic staff, coupled with their comprehensive range of services encompassing both general practice and emergency care, indicates a veterinary center that truly prioritizes the well-being of both pets and their owners. Local users seeking a veterinary hospital where they can trust their beloved animals to receive the highest standard of medical and emotional care should strongly consider New England Animal Medical Center.
New England Animal Medical Center Photos










New England Animal Medical Center Location
595 W Center St, West Bridgewater, MA 02379, USA
Reviews
Literally the nicest people we have ever had the pleasure of working with. its been hard the past few months losing both of our cats to heart related issues. But, not only do they not talk down to us, they also didn't seem exasperated when we had nothing but questions. They were supportive the entire way in both their emergency and general practice. They truly care about every patient they have and put in as much effort as physically possible. If i had to go through it all again, i wouldn't even hesitate to choose this place. If you're looking for a vet, this is the place! Thank you to everyone who works here.
May 03, 2025 · Meghan lawsonI had an unfortunate scuffle happen between my two adult female rescues which ended up needing a trip to the emergency vet for one. My dog trainer recommended New England Animal Medical Center and I am beyond grateful she did. I can not express how comfortable and at ease the whole entire staff made myself and my terrified dog feel. I was there March 2, 2025 and I apologize, but I can not remember the name of the male Veterinarian who treated Millie. However, I have not stopped telling anybody who’ll listen how informative, empathetic, relatable and calm he was. I have never had a better vet experience in my life. The unfortunate situation that lead us here was one of the most stressful and emotionally taxing experiences of my life, but the staff here turned my tears into a smile. I wish he could be our primary doctor. I cannot thank you enough for the pristine care you provided for both Millie and I. Hats off to you all for the selfless and life changing work that you do.
Mar 03, 2025 · Kara LallyThese people are the best and want the best for your animal. We had a freak accident and they got our girl in and taken care of within hours. She is on the way to full recovery and we are so thankful.
Mar 17, 2025 · Jacqui PickeringIt worked out for me that my cat was seen very quickly. Th Dr was attentive and answered questions. I received a detailed review of instructions before leaving and a timely reply from a callback. Pet medical care is expensive, but they made a point of discussing the range of available options at each juncture.
May 20, 2025 · Mary WynneAlmost two months ago, a dog parent's fear kicked in: "something is very wrong with Benjen". Action needed to happen, and FAST. My vet could not fit us in. Urgent Care Easton (they are great) could get me late the next day. It was clear there wasn't enough time to wait that long. So it was off to NEAMC within the hour for the first time ever. Walk in, carrying my quickly deteriorating dog. Within an hour, our fears came true. A small rubber nozzle we suspected Benjen had swallowed 7 months prior never passed. It had finally become stuck, and things looked bad. Enter NEAMC. No time wasted. He needs surgery to remove the blockage fast. Within 24 hours, his surgery was complete. He came home only a day later. 3 weeks of careful monitoring later, we had our little guy back to normal!! In all the commotion of life, I failed to follow up with NEAMC as instructed 14 days later. I'm sorry about that! But as I sit back each night grateful with my very happy Benjen once again, it was necessary to stop a moment and say THANK YOU Dr. Lambe, Dr. Townsend, and the rest of your phenomenal team for taking such incredible care of our pup! With A LOT of love and gratitude, Joey, Mikey, Benjen & Jojen!!
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