MuttKnee Brace

Welcome to the introduction of MuttKnee Brace, located at 1635 S Overland Trail, Fort Collins, CO 80526, USA. While the name might suggest a specific product, MuttKnee Brace operates within the platform category of Pet Hospital, indicating they provide veterinary care services, particularly focusing on orthopedic solutions for pets. They can be contacted at (970) 295-4381 or via their mobile number +1 970-295-4381.

Information about the typical environment of MuttKnee Brace as a Pet Hospital is not explicitly detailed. However, based on the services they appear to offer, one might expect a facility equipped for consultations, measurements for custom braces, and potentially fitting adjustments. Unlike a traditional animal hospital that handles a broad range of medical issues, MuttKnee Brace seems to specialize in orthopedic support, particularly knee braces for dogs. Therefore, the environment would likely be tailored to these specific needs, possibly including space for gait analysis or movement assessment. The positive review mentioning a veterinarian recommending their brace suggests a professional and medically-oriented setting, even if it's specialized.

The primary service offered by MuttKnee Brace appears to be the provision of custom-fitted knee braces for dogs, particularly for injuries like ACL tears. This offers a non-surgical alternative that some veterinarians recommend. Based on the customer reviews, their services include:

• Consultation (likely involving measurements) to determine the need and specifications for a knee brace.
• Creation and shipping of custom Mutt Knee Braces.
• Follow-up support, potentially including virtual consultations (like FaceTime) to assist with fitting.
• Remaking parts of the brace if the initial fit is incorrect.

While the focus seems to be on knee braces, the fact that they are listed as a Pet Hospital suggests they likely work in conjunction with or under the guidance of veterinary professionals to provide these orthopedic solutions. It's plausible they might also offer advice or recommendations related to the use and care of the braces.

The features of MuttKnee Brace, as highlighted by the customer experiences, include:

• A non-surgical alternative for ACL injuries in dogs, which can be a significant benefit for owners wishing to avoid surgery. One owner reported their dog recovered fully after a year of using the brace.
• Custom-made braces based on the dog's measurements.
• Collaboration with veterinarians, as evidenced by a Humane Society being recommended to use their braces by a vet.
• Potential for positive outcomes, with one large breed dog (Mastiff) recovering well with the brace.

However, some significant issues were also raised by another customer:

• Problems with administrative processes, such as not providing a receipt after charging the credit card.
• Difficulties with the initial fit of the brace, requiring parts to be sent back for remaking.
• Lack of responsiveness to follow-up communications (calls and emails) regarding unresolved issues like the ill-fitting brace and the missing receipt.

These contrasting experiences indicate that while the product itself can be beneficial, there might be inconsistencies in customer service and administrative processes.

Regarding promotional information, the positive testimonial from the owner whose Mastiff recovered without surgery serves as a powerful endorsement for the effectiveness of the Mutt Knee Brace as an alternative to surgery. This real-life success story could attract local users seeking non-invasive solutions for their dog's knee injuries. However, there is no mention of specific discounts or promotional offers in the provided text. The primary promotion seems to be the potential benefit of their product as a viable alternative to surgery, as vouched for by a satisfied customer and recommended by a collaborating veterinarian.

In summary, MuttKnee Brace in Fort Collins, CO, operates as a Pet Hospital specializing in providing custom knee braces for dogs, particularly for ACL injuries, offering a non-surgical alternative. While one customer reported a very positive outcome with their dog's recovery, another experienced significant issues with the order process, the initial fit of the brace, and the company's responsiveness. Local users considering MuttKnee Brace might be drawn to the potential benefits of their orthopedic solutions but should also be aware of the reported challenges with customer service and order fulfillment. To learn more about their specific services, the process of obtaining a brace, and any guarantees or support they offer, it is advisable to contact them directly at (970) 295-4381 or +1 970-295-4381.