
Mt. Rock Animal Hospital
Pet HospitalPennsylvaniaFranklin CountyShippensburgMolly Pitcher Highway
7473 Molly Pitcher Hwy, Shippensburg, PA 17257, USA
4.0
It’s so strange that they don’t allow you to go back with your dog as they check them out. First, what is so secretive that I cannot be back there? Our dog recently had surgery through here and we were very displeased. Her stitching looked awful, she had been bleeding and oozing since the surgery. When trying to express our concern and reiterate that we are blood, she Dr. was less than empathetic and did not want to take responsibility for the fact that our girl ended up with a surgical infection. “It’s a risk with any surgery” yes, I know this, but the infection is because of your poor care. Laughable when we are told that “every surgery we do leaks” funny because no other surgery I’ve ever had on an animal elsewhere has had this issue. NEVER AGAIN. she will now be taken to the vet my other animals go to. At least there, the doctor will empathize with me, make me feel comfortable and would be calling to check on us personally.
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Overview
- (717) 532-8599
- www.animalsdr.com
Hours
Pet Hospital
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Welcome to Mt. Rock Animal Hospital
Welcome to the local introduction of Mt. Rock Animal Hospital, your neighborhood Pet Hospital located at 7473 Molly Pitcher Hwy, Shippensburg, PA 17257, USA. As a dedicated provider of veterinary care, Mt. Rock Animal Hospital aims to serve the health and well-being of your beloved animal companions. You can reach them at (717) 532-8599 or their mobile number +1 717-532-8599.
As a Pet Hospital, Mt. Rock Animal Hospital falls under the category of establishments that offer a range of medical services and potentially related goods for pets. These services typically include routine check-ups, vaccinations, diagnostics, surgical procedures, dental care, and treatment for illnesses and injuries. While specific details about the environment of Mt. Rock Animal Hospital are not explicitly provided, pet hospitals generally strive to create a clean and comfortable atmosphere for both pets and their owners. This includes examination rooms, surgical suites, and potentially boarding or recovery areas, all designed with the safety and comfort of animals in mind.
Based on available information, including customer reviews, we can attempt to piece together a picture of the services and features offered at Mt. Rock Animal Hospital. One customer expressed significant dissatisfaction with a recent surgical experience, citing concerns about the quality of stitching, post-operative bleeding and oozing, and a perceived lack of empathy and responsibility from the veterinarian regarding a potential surgical infection. This review also mentioned a policy of not allowing owners to accompany their pets during examinations, raising questions for this particular customer about transparency and the level of comfort provided.
Conversely, another customer shared a very positive experience, expressing gratitude for the staff and stating that their expectations were exceeded. This suggests that some pet owners have found the care at Mt. Rock Animal Hospital to be exceptional, highlighting a team that is perceived as genuinely caring about animals and their owners.
To provide a more comprehensive understanding of the services offered, typical pet hospitals like Mt. Rock Animal Hospital usually feature:
- Preventative Care: Including vaccinations, parasite control (flea, tick, heartworm), and routine wellness exams to help keep your pet healthy.
- Diagnostics: Utilizing tools such as blood tests, X-rays, and other imaging techniques to diagnose illnesses and injuries.
- Surgery: Performing various surgical procedures, which can range from routine spay and neuter surgeries to more complex operations.
- Dental Care: Offering services such as teeth cleaning and extractions to maintain your pet's oral health.
- Emergency Care: Addressing urgent medical needs, although it's not explicitly stated if Mt. Rock Animal Hospital offers 24/7 emergency services. Local users should confirm their emergency protocols.
- Medication and Supplies: Potentially offering a pharmacy for prescribed medications and other pet-related products.
The features of a pet hospital often include a team of veterinarians, veterinary technicians, and support staff dedicated to animal care. The level of expertise, the quality of equipment, and the overall approach to patient care are important aspects for pet owners to consider. The contrasting reviews for Mt. Rock Animal Hospital suggest a divergence in individual experiences, which is not uncommon in service-based industries.
Regarding promotional information, none was explicitly provided in the given data. Typically, a pet hospital might promote services such as seasonal specials on vaccinations, discounts for new clients, or awareness campaigns for specific pet health issues. Local users are encouraged to contact Mt. Rock Animal Hospital directly to inquire about any current promotions or specific services they may be interested in.
In summary, Mt. Rock Animal Hospital in Shippensburg, PA, operates as a Pet Hospital offering veterinary care for your animals. While one customer review raises concerns about surgical aftercare and communication, another praises the staff's care and dedication. Potential local users are advised to consider these varying perspectives and perhaps reach out to the hospital directly to learn more about their environment, specific services, and the team's approach to veterinary medicine to make an informed decision about their pet's healthcare needs. It is always recommended to have a direct conversation with the veterinary team to understand their practices and ensure they align with your expectations for your pet's well-being.
For local users in Shippensburg and the surrounding areas looking for a Pet Hospital, Mt. Rock Animal Hospital can be contacted at (717) 532-8599 or +1 717-532-8599. Their address is 7473 Molly Pitcher Hwy. We encourage you to connect with them to discuss your pet's specific needs and to gain a firsthand understanding of the care they provide.
Mt. Rock Animal Hospital Photos










Mt. Rock Animal Hospital Location
7473 Molly Pitcher Hwy, Shippensburg, PA 17257, USA
Reviews
It’s so strange that they don’t allow you to go back with your dog as they check them out. First, what is so secretive that I cannot be back there? Our dog recently had surgery through here and we were very displeased. Her stitching looked awful, she had been bleeding and oozing since the surgery. When trying to express our concern and reiterate that we are blood, she Dr. was less than empathetic and did not want to take responsibility for the fact that our girl ended up with a surgical infection. “It’s a risk with any surgery” yes, I know this, but the infection is because of your poor care. Laughable when we are told that “every surgery we do leaks” funny because no other surgery I’ve ever had on an animal elsewhere has had this issue. NEVER AGAIN. she will now be taken to the vet my other animals go to. At least there, the doctor will empathize with me, make me feel comfortable and would be calling to check on us personally.
May 12, 2025 · Tami KrohI just want to express my gratitude for the staff at Mt Rock! They have definitely gone over and above my expectations. Thank you again! You can tell they really care about the animals and their humans!
Mar 19, 2025 · Tricia PattishallReally lovely and caring staff that goes above in beyond on ensuring the comfort and safety of your pet. Even when being a new patient they got us in on short notice. Definitely recommend this place.
Jan 29, 2025 · Shania FerryDont recommend at all after being turned away for an emergency! That lead to our family dog being euthanized! They told me to bring her in maybe 2 hour wait! When I called back the non friendly receptionist. Said I would PROBALLY be turned away! How in the world do you run a good Business like this? Saddest DAY of my life !!! DISGUSTED !!!
Oct 12, 2021 · Dody MetzgerI stopped going here but needed a health check done ASAP but my new vet couldn't get me in. I was happy to get an appointment until they sent out the vet. She told me information that was wrong and then later called me to say she was not letting any of my animals pass because I needed a different form of ID to take them to MI...I have taken animals to MI last year with no issues about using Microchips as ID. Many farms attend this show with only Microchips as ID but she argued with me. I was able to get my health check by another more educated vet last minute but am still out the $200 I have to pay Mt Rock for them waisting my time and doing absolutely nothing. Dr Penny is there only vet I've ever had that knew what he was doing, so if you are with them ask for him.
Jul 29, 2024 · Samantha FogelsangerPet Hospital

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