
Mountain Empire Small Animal Hospital
Pet HospitalTennesseeWashington CountyJohnson CityNorth Roan Street
4340 N Roan St, Johnson City, TN 37615, USA
3.0
Friday night my sick cat took a turn for the worse. My regular vets were closed. The Airport Emergency Vet was so busy they didn't answer. I called another vet that recommended Mountain Empire. I called and they were very accommodating and compassionate in aiding in putting my almost 18 year old cat to sleep. I would highly recommend them. Thank you all for your care. 🐾💔🐈❤
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Overview
- (423) 282-3771
- mountainempiresmallanimal.com
Hours
Pet Hospital
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Mountain Empire Small Animal Hospital Introduce
Welcome to the local introduction of Mountain Empire Small Animal Hospital, a dedicated institution within the Pet Hospital category. Situated at 4340 N Roan St, Johnson City, TN 37615, USA, this hospital provides a range of veterinary services for small animals. While this facility is located in the United States, this introduction aims to inform local users in Singapore about the characteristics and services of a reputable pet hospital, which can help you identify similar high-quality care options in your own vicinity.
Mountain Empire Small Animal Hospital can be contacted by phone at (423) 282-3771 or via mobile at +1 423-282-3771. Please remember that this contact information is specific to the Johnson City location. If you are seeking a pet hospital in Singapore, you will need to search for local clinics.
Based on the available customer reviews, Mountain Empire Small Animal Hospital appears to be distinguished by its compassionate and accommodating approach, particularly in critical situations. One heartfelt review recounts a difficult experience where the hospital provided comfort and aid in a sensitive end-of-life decision for an elderly cat when other emergency options were unavailable. This speaks volumes about their willingness to help and their empathetic handling of challenging circumstances.
Another review highlights the life-saving care provided to a 14-year-old cat named Nala, who was suffering from a severe upper respiratory infection. The review specifically praises the caring vets, Dr. Dobson and Dr. Hart, for their dedication in administering daily fluids and providing feeding assistance, ultimately believing that their intervention was crucial to Nala's survival. These testimonials suggest a high level of medical competence combined with genuine care for their animal patients.
Considering these insights, we can infer several aspects about Mountain Empire Small Animal Hospital that are indicative of a quality Pet Hospital:
Environment: While the reviews don't explicitly describe the physical environment of the clinic, the positive experiences shared suggest a professional and likely comforting atmosphere. A well-regarded pet hospital typically maintains a clean and organized facility to ensure the health and safety of the animals. Examination rooms should be equipped to facilitate thorough assessments and treatments. Given their ability to handle urgent cases and provide ongoing care, it's likely they have the necessary infrastructure for various medical needs.
Services: Based on the reviews, Mountain Empire Small Animal Hospital offers more than just routine care. Their services likely include:
- General wellness exams and preventative care
- Diagnosis and treatment of illnesses
- Emergency care (as suggested by the first review where they accommodated a patient when emergency vets were busy)
- Medication administration (fluids, as mentioned in the second review)
- Nutritional support
- Humane euthanasia and aftercare
The fact that they were recommended by another vet also implies a level of trust and recognition within the veterinary community. It's plausible that they offer a broader range of services, including surgical procedures, dental care, and diagnostic imaging, although these are not explicitly mentioned in the provided reviews.
Features: The standout features of Mountain Empire Small Animal Hospital, based on the customer feedback, appear to be:
- Compassionate Care: Both reviews emphasize the caring nature of the staff and veterinarians.
- Accommodating: Their willingness to take in a critical case when other emergency options were limited showcases their commitment to animal welfare.
- Skilled Veterinarians: The successful treatment of Nala's severe illness points to the expertise of Dr. Dobson and Dr. Hart.
- Responsiveness: Answering the call and providing assistance when an animal's condition worsened late on a Friday night indicates their dedication beyond regular hours, at least in providing guidance and care options.
Promotional Information: While the provided text doesn't contain explicit promotional offers, the positive reviews themselves act as strong endorsements. The willingness to help in an emergency situation and the successful recovery of a seriously ill pet are powerful testaments to the quality of care provided at Mountain Empire Small Animal Hospital. For local users in Singapore, such genuine testimonials can be more informative than traditional promotional material when evaluating pet hospitals.
For pet owners in Singapore seeking a similar level of compassionate and skilled veterinary care, it is advisable to look for clinics with positive reviews that highlight the empathy and expertise of their staff. Consider reaching out to local pet owner communities for recommendations and always feel free to inquire about the services offered and the clinic's approach to animal welfare.
In conclusion, Mountain Empire Small Animal Hospital in Johnson City demonstrates the qualities of a caring and capable Pet Hospital, particularly noted for its compassion in difficult times and the skill of its veterinarians in treating serious illnesses. When searching for a pet hospital in Singapore, prioritize clinics that exhibit these characteristics of empathy, competence, and a genuine commitment to the well-being of your beloved animals.
Mountain Empire Small Animal Hospital Photos

Mountain Empire Small Animal Hospital Location
Mountain Empire Small Animal Hospital
4340 N Roan St, Johnson City, TN 37615, USA
Get directionsReviews
Friday night my sick cat took a turn for the worse. My regular vets were closed. The Airport Emergency Vet was so busy they didn't answer. I called another vet that recommended Mountain Empire. I called and they were very accommodating and compassionate in aiding in putting my almost 18 year old cat to sleep. I would highly recommend them. Thank you all for your care. 🐾💔🐈❤
Nov 23, 2024 · PAM RichenbergWe love this clinic. They saved our 14 yr old cat Nala. She had an upper respiratory infection going on 10 days. She had to had fluids daily and help with food. She wasn't eating or drinking. There's no doubt in my mind that she wouldn't have lived if it wasn't for the caring vets Dr. Dobson and Dr. Hart.
Jun 20, 2024 · Tabatha CarterDisappointing and Stressful Experience I had a very upsetting experience at this clinic today. When I brought my 1-year-old dog in for an appointment—his first visit to the vet since he was a small puppy—he whined a couple of times and wanted to meet another dog. By the time we got to the waiting room, they were already pushing anxiety medicine on us because he was whining. Dr. Tracy Lilly attempted to muzzle my dog only twice, with each attempt lasting just a couple of minutes, but was unsuccessful. After being gone for a few minutes, she came back and was immediately frustrated with the situation. Instead of approaching the situation with care and patience, she spoke to me in a belittling tone, making me feel as though I wasn't capable of properly caring for my dog. She said things like "I don't treat under the chair dogs" and suggested that I needed to have my dog trained properly so he could be treated in the future. My dog, understandably nervous, backed away and pawed off the muzzle attempts. Rather than attempting to calm him or work with him, Dr. Lilly seemed more annoyed than compassionate. She couldn't treat my dog and essentially told me I needed to sedate him before the next visit. I spent $112 for a consultation that resulted in nothing but sedatives and frustration. Even after diagnosing a yeast infection in my dog’s ear, she refused to provide any medication, stating she couldn’t clean his ear because she didn’t have his "permission." It became clear that every negative, belittling comment she made was actually a sales pitch to get us to buy training lessons from one of her coworkers. Overall, I left feeling ignored, judged, and completely dissatisfied with the level of care and professionalism. I expected more understanding and patience from a veterinary professional, especially when dealing with anxious pets. I wouldn't recommend Dr. Tracy Lilly or this clinic based on this experience.
Sep 05, 2024 · Bri CWish I could give them zero stars. My dog is a little defensive at the vet so they gave me the option of giving him a trazedone before bringing him in. Said it was my decision. Said I could see how he did with it. I elected not to medicate him and they were very, very rude to me later about not doing it. The quality of care was never very good either. Don't take your animals here. I would never trust these people.
May 31, 2024 · Robert ColbaughWonderful people in both the clinic and the boarding kennel.
Mar 09, 2025 · Joe PotterPet Hospital

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