Morton Animal Hospital ico

Morton Animal Hospital

Pet HospitalIllinoisTazewell CountyMortonWest David Street

657 W David St, Morton, IL 61550, USA

4.0

Dr. Winston & her team are nothing short of amazing. From the moment we have started bringing our fur babies there they have made us feel like family. Dr. Winston is so incredibly knowledgeable and her team has never skipped one beat informing us and/or educating us on our pets health. We've contemplated moving back south but because of the care we receive from them we just cannot bring ourselves to leave the area. Thinking about taking our pets elsewhere just isn't an option! I would highly recommend this vet clinic to everyone. If I could rate them 100 stars I would!

Tarah Kesinger
  • Overview
  • (309) 266-5378
  • mortonanimalhospital.com

Hours

Monday 1:00 PM - 5:00 PM
Tuesday 1:00 PM - 5:00 PM
Wednesday 1:00 PM - 6:00 PM
Thursday 1:00 PM - 5:00 PM
Friday 1:00 PM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Morton Animal Hospital

Morton Animal Hospital, located at 657 W David St, Morton, IL 61550, USA, is a premier "Pet Hospital" dedicated to providing high-quality veterinary care to the community of Morton, Illinois, and its surrounding areas. As a fully-fledged pet hospital, it offers a broad spectrum of medical services for companion animals, encompassing everything from routine preventative care to emergency interventions and complex treatments. The overwhelming positive feedback from clients consistently highlights the exceptional level of care provided by the veterinary team, particularly Dr. Winston and her staff, including Kim, who are frequently praised for their professionalism, knowledge, and compassion. This dedication to animal well-being and client satisfaction positions Morton Animal Hospital as a highly trusted and integral part of the local pet care landscape.

The environment at Morton Animal Hospital is consistently described as welcoming, friendly, and exceptionally caring, making clients and their "fur babies" feel like family. Reviews emphasize a palpable sense of compassion and professionalism from the moment clients interact with the team. Dr. Winston is noted for her "incredibly knowledgeable" approach, and her team is lauded for never "skipped one beat informing us and/or educating us on our pets health." This commitment to client education fosters an environment of transparency and empowerment, where pet owners feel fully informed and confident in the decisions made regarding their pets' health. The clinic's ability to provide emergent care, even on a holiday, further speaks to their dedication and a willingness to go above and beyond for their patients. This creates a reassuring atmosphere, knowing that expert help is available when critical situations arise. The kind and empathetic manner in which care is delivered, as highlighted in emergent situations, extends to all interactions, ensuring a comforting experience for both animals and their human companions during potentially stressful visits. The overall impression is one of a clinic that prioritizes a supportive and knowledgeable setting, where every pet is treated with the utmost respect and care.

As a comprehensive "Pet Hospital," Morton Animal Hospital offers a wide array of services crucial for maintaining the health and well-being of companion animals. While specific service lists are not fully detailed in the provided reviews, the nature of a highly recommended pet hospital suggests a broad scope of veterinary care. This includes, but is not limited to, routine wellness examinations, which are the cornerstone of preventative health and allow for early detection of potential issues. Vaccinations, essential for protecting pets against various infectious diseases, are undoubtedly a core offering. The clinic provides extensive diagnostic services, given Dr. Winston's described knowledge and the team's commitment to informing clients; this would encompass various in-house laboratory tests (such as blood work, urinalysis, fecal exams), and likely imaging services (X-rays, potentially ultrasound) to aid in accurate diagnosis. They manage general medicine cases, addressing a wide range of illnesses, injuries, and chronic conditions. A particularly significant service highlighted is their capability for emergent care, even on holidays, which is a critical offering for pet owners facing unexpected health crises. This suggests a facility equipped to handle urgent medical situations. While not explicitly mentioned, a comprehensive pet hospital would also typically offer surgical procedures (e.g., spaying, neutering, soft tissue surgeries), dental care, pain management, nutritional counseling, and potentially specialized services based on the veterinarians' expertise. Their commitment to educating pet owners is also an inherent service, empowering clients to make informed decisions about their pets' ongoing care.

The key features of Morton Animal Hospital revolve around the exceptional quality of its veterinary team, particularly Dr. Winston, and their unparalleled commitment to client and patient care. Dr. Winston's "incredibly knowledgeable" expertise is a standout feature, instilling confidence in pet owners that their animals are receiving the best possible medical advice and treatment. The entire team's dedication to "informing us and/or educating us on our pets health" is a significant differentiator, promoting proactive pet ownership and ensuring clients understand their pets' conditions and treatment plans thoroughly. This educational approach builds strong, trusting relationships. Another crucial feature is their demonstrated ability to provide "emergent basis" care, even "on a holiday." This level of accessibility and responsiveness during critical times is invaluable to pet owners and distinguishes them from clinics with more limited hours or emergency capabilities. The consistent feedback that clients "feel like family" underscores a deeply compassionate and personalized approach to care, moving beyond mere medical treatment to genuinely connect with both pets and their human companions. The sentiment, "because of the care we receive from them we just cannot bring ourselves to leave the area," illustrates an extraordinary level of client loyalty and satisfaction, suggesting that the clinic's features create such a positive experience that it influences major life decisions like relocation. This profound impact on clients speaks volumes about the quality of care and relationship-building at Morton Animal Hospital.

While specific, ongoing promotional offers or campaigns are not detailed in the provided reviews, Morton Animal Hospital's primary and most effective form of promotion is its stellar reputation and the overwhelming positive word-of-mouth it generates. The enthusiastic testimonials from clients, such as "I would highly recommend this vet clinic to everyone" and "If I could rate them 100 stars I would!", serve as the most compelling endorsement. In a community, such strong personal recommendations are invaluable for attracting new clients. The ability to retain clients to the extent that they "just cannot bring themselves to leave the area" speaks volumes about the consistent high quality of care and client satisfaction, acting as a continuous, organic promotional engine. For prospective clients, the clinic's phone numbers, (309) 266-5378 and +1 309-266-5378, serve as the primary direct contact for inquiries about services, scheduling appointments, and discussing specific pet health needs. The inherent promotional message of Morton Animal Hospital is built upon its commitment to knowledgeable, compassionate, and family-like care, especially in emergencies, which resonates deeply with pet owners seeking a trustworthy and dedicated veterinary partner. The emphasis on professionalism, kindness, and thorough education for pet owners is a powerful, ongoing promotional strategy that consistently draws in new clientele based on the clinic's established reputation for excellence.

Morton Animal Hospital Photos

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Morton Animal Hospital Location

657 W David St, Morton, IL 61550, USA

Reviews

Dr. Winston & her team are nothing short of amazing. From the moment we have started bringing our fur babies there they have made us feel like family. Dr. Winston is so incredibly knowledgeable and her team has never skipped one beat informing us and/or educating us on our pets health. We've contemplated moving back south but because of the care we receive from them we just cannot bring ourselves to leave the area. Thinking about taking our pets elsewhere just isn't an option! I would highly recommend this vet clinic to everyone. If I could rate them 100 stars I would!

May 28, 2024 · Tarah Kesinger

I want to express my sincere appreciation for the professionalism and compassion shown by Dr. Winston and Kim. They treated my dog on an emergent basis, on a holiday because our regular vet was away. I'm so impressed with the care she received, and the kindness with which it was performed. I would highly recommend this clinic to anyone! Thank you so much for helping us!

Dec 31, 2024 · Sheila johnston

I am still in disbelief of how I was treated by Dr. Winston, how she spoke to me, and accused me of lying. I'm writing this in hopes the vet tech who my dog bit has the opportunity to read it and hear my side of the story and to let the pet parents know how Dr. Winston thinks it's okay to speak to us. I do hope the vet tech is okay, despite Dr. Winston's snippy remark on the phone call I was begging her to end. Unfortunately, as many dogs experience severe anxiety when going to the vet, my dog requires trazadone and a muzzle... He's 10 years old and does not have any history of aggression or biting. While at his appointment for annual shots, the way in which he was being held caused his muzzle to be removed and he bit the vet tech's hand or finger. I immediately asked if she was okay and she said 'no, I need to put ice on it' and left the room. I got the muzzle back on him so Dr. Winston could finish the shots, then another tech or assistant came in to get us checked out. When I left the exam room, I was planning on asking someone how the vet tech was but no one was at the front desk and my dog wanted to leave, so we left. Later that day I received a call from animal control informing me my dog was on a bite quarantine and was told about that process. I called the vets office back to schedule his follow up appt. and expressed my frustration that no one told me before we left that we'd have to go back the following week. Dr. Winston called me back later this same day - I was still upset over the whole ordeal, my dog was still dry heaving and glassy eyed because of the drugs he had to take to even be seen by the vet. I can't remember exactly what she was saying to me but I asked if we could speak about it tomorrow because I was not in a state to be able to process the information. Dr. Winston did not ask about my dog's, her patient's, well-being. She ignored my request to reconvene by continuing to explain the process and the expense of the follow up requirements, which involved us paying for my dog to get micro-chipped, and that's when I asked 'at what point is this not my financial burden? The only reason the tech got bit was because of the way she was holding him removed his muzzle.' Apparently, Dr. Winston's vet techs never make mistakes because she said her tech has 10 years of experience and that she didn't purposefully remove his muzzle. I replied with the fact that I didn't say she did it on purpose, obviously she didn't, but at that point I think Dr. Winston stopped listening to me so I asked a second time to talk tomorrow or later in the week. She AGAIN ignored my request and then accused me of lying. She told me that I disregarded her recommendation to refill my dog's trazadone prescription and that she told me that because it was from 2022, it was expired. That did not happen. When I brought my dog in the week before to get a lump checked and then scheduled this appointment, Dr. Winston said he would need to be drugged in order to be handled because of his anxiety. I told her we had 5 pills left and her response was "that script is from 2022." and I said yes and then she said, 'okay, give him 2.5 the night before and 2.5 the morning of.' She did not express any concerns that those pills would be ineffective. But on the phone, she told me that I ignored her advice to get him a new script. I have never been spoken to so unprofessionally in my life. I hold honesty as my strongest value and she accused me of lying. She is the veterinarian, her obligation is to protecting my dog and her employees - if she thought he needed a new script to be safely handled, she could have insisted on giving him new meds or refused to see him until he was properly drugged but she didn't express any concerns like that. My responsibility is to protect my dog and the people he comes in contact with, why would I ignore her advice to ensure his well-being? This was an unfortunate situation, anxious pets are an assumed job hazard, and Dr. Winston handled it in the poorest fashion imaginable.

Jan 22, 2025 · Elizabeth DuBois

Daffney was the live of my life ,my partner of 13 years ,Dr Winston spend alot of time with me when she passed ,if you own a pet ,if you are looking for the absolutely best please go there ,the staff is a blessing also ,I'm not ready to pick up my girls ashes ,they are ok with that ,they are all very humble and kind , Viola merk

Aug 29, 2022 · Viola Merk

Our sweet lola woke up not feeling well this am, our vet office couldn’t not get her in, called several places and morton animal hospital was the only one and took her in immediately. Dr and staff took the time to talk to us and examine our fur baby, so very friendly and kind. We are now actually switching vets and will be using Morton animal hospital. I highly recommend them.

Aug 28, 2023 · Meagan Lulay

Pet Hospital