
Mixlab
Pet HospitalCaliforniaLos Angeles CountyLos AngelesSawtelleFederal Avenue
2223 Federal Ave, Los Angeles, CA 90064, USA
4.0
Thank you Mixlab for the outstanding customer service! Because of your product my sweet Luna gets the care that she needs and deserves. I really love the fact that you offer a wide variety of flavors to make an unpleasant medicine experience tasty. Our big pup loves when Lunas meds are delivered. She gets o steal the toy inside. Thank you Mixlab for being so amazing.
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Overview
- (888) 901-4480
- www.mixlab.com
Hours
Pet Hospital
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Welcome to Mixlab
This introduction focuses on Mixlab, a specialized pharmacy located at 2223 Federal Ave, Los Angeles, CA 90064, USA. While categorized under "Pet Hospital" on some platforms, Mixlab primarily functions as a pharmacy dedicated to serving the unique medication needs of pets. You can contact them at phone number (888) 901-4480 or mobile phone +1 888-901-4480. For our local users in Singapore, understanding the role and benefits of a specialized pet pharmacy like Mixlab can provide valuable insights into the comprehensive care available for your animal companions.
Based on the customer reviews, Mixlab distinguishes itself through its excellent customer service, the provision of compounded medications in palatable flavors, and thoughtful touches like including toys with deliveries. One customer expresses gratitude for Mixlab's product, which ensures their dog Luna receives necessary care. They particularly appreciate the "wide variety of flavors" offered to make medication administration easier and more enjoyable for their pet. The inclusion of a toy with Luna's medication deliveries is also highlighted as a delightful bonus.
Another review details an experience where Mixlab provided asthma medication for the customer's cat, Chairman Meow, with the promised care and even included a toy. Although the cat sadly passed away shortly after starting treatment (unrelated to Mixlab's services), the customer was deeply impressed by the compassionate and efficient handling of the situation when they contacted Mixlab to cancel auto-refills. A Mixlab contact named Britney is specifically commended for going "above and beyond" to ensure the customer wouldn't receive further reminders about their deceased pet. The reviewer, despite their loss, states that Mixlab will be their "pharmacy of choice" should they get another pet, emphasizing the allyship Mixlab demonstrated during a difficult time.
From these reviews, we can infer several key aspects of Mixlab as a "Pet Hospital" providing pharmacy services:
Environment: While we don't have a physical description of Mixlab's premises, the focus on delivery and customer service suggests an environment geared towards efficient processing and dispatch of medications, coupled with a customer-centric approach in their interactions.
Services: Mixlab appears to specialize in:
- Compounding Medications: They mix medications tailored to specific needs, such as the asthma medication for Chairman Meow.
- Flavored Medications: Offering a variety of flavors to make administering medication easier and more palatable for pets like Luna.
- Delivery Services: Medications are delivered directly to the customer.
- Auto-refills and Renewal Notices Management: They handle these processes, and as demonstrated in the second review, they are responsive and considerate in managing cancellations.
Features: Key features of Mixlab seem to include:
- Outstanding Customer Service: Highlighted in both reviews, with specific mention of Britney's exceptional support.
- Pet-Friendly Approach: Evidenced by the flavored medications and the inclusion of toys with deliveries, aiming to make the experience less stressful for pets.
- Reliability and Care: Delivering medications with the promised care, as noted in the review for Chairman Meow.
- Empathy and Support: Demonstrated in their handling of the cancellation process after the loss of a pet.
Promotional Information: The provided text does not contain explicit promotional offers. However, the positive experiences shared by customers serve as strong endorsements for Mixlab's services. The unique features like flavored medications and including toys could be seen as value-added aspects of their service.
For local users in Singapore, the concept of a specialized pet pharmacy like Mixlab might be relevant if you are looking for compounded medications, palatable formulations for your pets, or a pharmacy that demonstrates exceptional customer care. While Mixlab is based in the US and likely caters to that region, the principles they embody—focus on making medication administration easier for pets, reliable service, and empathetic customer support—are qualities to look for in any pet pharmacy, whether local or international if they serve your area.
When seeking pharmacy services for your pets in Singapore, consider:
- Whether the pharmacy can compound medications if needed.
- If they offer palatable options or advice on making medication administration easier.
- Their delivery services and reliability.
- Their reputation for customer service and support.
Mixlab's approach of combining pharmaceutical services with a focus on the pet's experience (through flavors and toys) and the owner's peace of mind (through excellent customer service) seems to create a positive experience even in challenging circumstances, as highlighted by the review detailing the loss of a pet. This holistic approach to service is something to value when choosing a provider for your pet's medical needs.
In conclusion, Mixlab is a specialized pet pharmacy in Los Angeles that appears to excel in customer service, providing compounded and flavored medications, and adding thoughtful touches to their deliveries. While categorized as a "Pet Hospital" on some platforms, their primary function is that of a pharmacy catering specifically to animals. The positive reviews emphasize their care for both the pets and their owners, making them a potentially valuable resource for pet medications. Local users in Singapore can take note of these qualities when seeking reliable and pet-friendly pharmacy services for their own animal companions.
Mixlab Photos










Mixlab Location
2223 Federal Ave, Los Angeles, CA 90064, USA
Reviews
Thank you Mixlab for the outstanding customer service! Because of your product my sweet Luna gets the care that she needs and deserves. I really love the fact that you offer a wide variety of flavors to make an unpleasant medicine experience tasty. Our big pup loves when Lunas meds are delivered. She gets o steal the toy inside. Thank you Mixlab for being so amazing.
Apr 26, 2025 · Alicia CookI had my cat Chairman Meow that was needing some asthma medications which Mixlab mixed and delivered with the promised care that they state on their site. They even put a toy in with the medications for my cat to play with! Unfortunately, my cat passed away only a couple of weeks into the treatments (not because of the medication or any issues with what Mixlab provided...just the cruel reality of life) When I called in this morning to cancel the outstanding auto-refills and renewal notices, a contact named Britney immediately helped me, and went above and beyond so that I would not have to worry about any surprise refills or notices for my deceased kitty. To Britney I would say again: thank you so much for your help. Regardless of my personal loss and the anguish that goes with it, Mixlab made sure to be an ally in my loss. I am not really in the "market" for a new pet, but if I ever decide to take in another animal...Mixlab will now be my pharmacy of choice. In case anyone at Mixlab reads this: I thank you so much for your effort and care toward my cat. Britney went the extra mile to ensure I would not get any surprise notification messages to remind me of my little friend, and said such kind words to me as she could tell I was a bit emotional. That touch of extra care and class has ensured Mixlab a place in my heart. The last thing I wanted to do today was to cancel all of the pending stuff for my cat, but I cannot thank you enough for how you handled it. I had as good an experience as anyone could hope for in this type of situation and that to me is immense.
May 15, 2025 · Tim RoachGreat experience from day one. We had a 14 year old incontinent Maltese mix who refused the traditional proin chewable. Before I was even out of bed I was trying to figure out how to get the tablet into my little girl. My vet requested a compound and it was easy. EASY after that. Mixlab kept in contact from the first day and promptly sent her meds and med refills along with sweet little toys and notes. I would respond to med refill prompted texts and/or emails and would be surprised at how quickly they responded. Just so kind and caring. Highly recommend. Thank you Mixlab🩷
May 13, 2025 · Cathy CristosLove this place. My dog had been on steroids (prednisone) for a couple years and her blood work showed that she needed to get off of it. The vet suggested a new drug that would be as helpful as the steroid without being so tough on her. The new drug is one that must be compounded. I had dealt with compounding pharmacies in the past and I was prepared to pay for the specialized work to create the drug. I left the vet's office and, within a day, Mixlab contacted me that they were working on the medicine. I created an account on their site and got the meds within 3 days. Now they keep me posted when they are compounding the meds for my dog. It always gets here about 5 to 6 days before we need it. Although the new meds are more expensive than the generic prednisone I was using, knowing that it will keep her healthier is a bonus. I am also grateful to my vet for getting my dog off long term steroids (prednisone).
Apr 29, 2025 · Alexa RueggMixlab makes getting my pet prescriptions so easy. I can just text them and they send me my pets’ medicines. So easy. And they are so thoughtful to always include a free toy with each medicine order. My pups and kitties are always excited to see what toy they will get next! My pup with the latest toy
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