Mercy Animal Hospital: Kaas Richard E DVM ico

Mercy Animal Hospital: Kaas Richard E DVM

Pet HospitalNew HampshireHillsborough CountyMerrimackDaniel Webster Highway

81 Daniel Webster Hwy, Merrimack, NH 03054, USA

4.0

We have two dogs, an Australian Shepherd and a German Shepherd Husky mix, needless to say, they're fairly temperamental. The entire staff at Mercy is amazing with them. The staff is friendly, helpful, and knowledgeable. They really take the time to answer all of my questions. They're the best.

Sin Prophet
  • Overview
  • (603) 882-0087
  • www.banfield.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Mercy Animal Hospital: Kaas Richard E DVM

Mercy Animal Hospital, with Dr. Richard E. Kaas DVM as a key part of its team, is a well-regarded veterinary care facility located at 81 Daniel Webster Hwy, Merrimack, NH 03054, USA. Operating within the "Pet Hospital" category, this practice is committed to providing comprehensive and compassionate veterinary services for pets in Merrimack and the surrounding communities. The hospital aims to be a trusted partner for pet owners, offering a range of medical, surgical, and preventive care options to ensure the health and well-being of their animal companions.

The environment at Mercy Animal Hospital is consistently described by clients as friendly, welcoming, and designed to put both pets and their owners at ease. The staff's demeanor is often highlighted as being knowledgeable, helpful, and exceptionally patient, particularly with animals that may be temperamental or anxious. This suggests an atmosphere where understanding and calm handling are prioritized, aiming to reduce stress during veterinary visits. The facility likely maintains a clean and organized space, typical of a professional veterinary practice, with dedicated areas for examinations, diagnostics, and treatments. While specific details on the interior design are not extensively provided, the focus on a positive client and patient experience implies comfortable waiting areas and examination rooms that support a calm environment. The strong emphasis on the staff's interaction with pets, even those with challenging dispositions, points to a positive and compassionate atmosphere, indicating a commitment to gentle handling techniques and a client-centric approach.

Mercy Animal Hospital offers a broad array of services, covering the essential aspects of veterinary care for companion animals. As a general "Pet Hospital," their service offerings typically include:

  • Preventive and Wellness Care: This is a foundational service, encompassing routine physical examinations, age-appropriate vaccinations, parasite prevention and control (fleas, ticks, heartworm, intestinal parasites), and nutritional counseling. These services are crucial for early disease detection and maintaining long-term health.

  • Diagnostic Services: To accurately diagnose various conditions, the hospital provides in-house laboratory services for blood work, urinalysis, and fecal analysis. They also offer diagnostic imaging capabilities, likely including digital radiography (X-rays) for examining bones and internal organs, and potentially ultrasound for more detailed soft tissue imaging. These tools allow for prompt and effective diagnosis.

  • Veterinary Dental Care: Oral health is a critical component of overall pet wellness. Mercy Animal Hospital provides professional dental cleanings (scaling and polishing under anesthesia), dental extractions, and treatment for periodontal disease, helping to prevent pain and systemic health issues.

  • Surgical Services: The hospital is equipped to perform a range of common surgical procedures, including spays, neuters, soft tissue surgeries (e.g., tumor removals, wound repair), and potentially some minor orthopedic procedures. A focus on patient safety, pain management, and meticulous post-operative care is standard.

  • Pain Management: Recognizing that pets can experience pain from various conditions, the hospital likely offers comprehensive pain management strategies for both acute injuries and chronic conditions like arthritis.

  • Microchipping: A vital service for pet identification and reunification, especially in case of a lost pet.

  • Puppy and Kitten Programs: Often, specific wellness plans are offered for young pets, guiding new owners through the initial stages of pet care, including vaccinations, deworming, and nutritional advice.

  • Senior Pet Care: Tailored wellness and diagnostic plans for aging pets, focusing on managing age-related conditions and maintaining quality of life.

  • Emergency Care: While not a 24/7 emergency critical care hospital, a general practice like Mercy Animal Hospital typically handles urgent cases during their regular business hours, providing initial stabilization and advice for after-hours emergencies.

A prominent feature of Mercy Animal Hospital, frequently highlighted by client testimonials, is the exceptional quality of its staff. Clients consistently praise the team for being friendly, helpful, and highly knowledgeable. This level of personalized interaction, where staff members take the time to answer all questions and provide thorough explanations, fosters a sense of trust and confidence among pet owners. The ability of the staff to handle even temperamental or difficult dogs with patience and care is a testament to their skill and dedication, creating a less stressful experience for both the pets and their human companions. Furthermore, the strong positive experience highlighted by a reviewer regarding a difficult, stressful situation where the hospital went out of their way to help, even when not obligated, speaks volumes about their commitment to client and patient welfare beyond standard procedures. This willingness to go above and beyond in moments of crisis truly sets them apart and builds strong client loyalty. The mention of "Mercy/Banfield" in one review suggests a potential affiliation or past affiliation with Banfield Pet Hospital, which often indicates adherence to certain standardized protocols and access to broader veterinary resources, though this would need to be confirmed for the current operational structure. However, the personalized and compassionate care described by clients suggests a strong independent identity and commitment to community service.

Promotional information for Mercy Animal Hospital likely emphasizes their compassionate and client-focused approach to veterinary care. Key promotional points would include the expertise and friendliness of their veterinary team, including Dr. Richard E. Kaas DVM, and the comprehensive range of services available under one roof. Testimonials from satisfied clients, such as those provided, serve as powerful endorsements, particularly those highlighting the staff's ability to handle challenging pet personalities and their willingness to provide support in difficult situations. The hospital would likely promote its commitment to preventive care, educating pet owners on the importance of regular check-ups and vaccinations for long-term health. They would also emphasize their diagnostic capabilities, ensuring accurate and timely diagnoses. The hospital’s local presence in Merrimack, NH, and its accessibility via the Daniel Webster Highway are also points of advantage. While specific ongoing promotions were not provided, many veterinary hospitals offer seasonal discounts on specific services, such as dental cleanings, or introduce new client specials. Their phone numbers, (603) 882-0087 and +1 603-882-0087, are readily available for booking appointments and inquiries, promoting direct communication. The positive client experiences underscore a strong reputation for attentive, caring, and effective veterinary services, making Mercy Animal Hospital a highly recommended choice for pet owners seeking dedicated care in the Merrimack area.

Mercy Animal Hospital: Kaas Richard E DVM Photos

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Mercy Animal Hospital: Kaas Richard E DVM Location

81 Daniel Webster Hwy, Merrimack, NH 03054, USA

Reviews

We have two dogs, an Australian Shepherd and a German Shepherd Husky mix, needless to say, they're fairly temperamental. The entire staff at Mercy is amazing with them. The staff is friendly, helpful, and knowledgeable. They really take the time to answer all of my questions. They're the best.

Aug 05, 2023 · Sin Prophet

We've been going to Mercy/Banfield for maybe a year now (moved to the area and needed a new vet, and were lucky enough to find them!) We have *never* had a negative experience or interaction, and we have 3 dogs that have visited pretty regularly. Everyone has always been so friendly, attentive, and fun to talk with. I've been so happy with the care we've received. And to top it off, they came through for us in a really difficult, stressful situation where my dog's health was in jeopardy and the specialist we usually see wasn't in the office, and his staff was absolutely no help. They were under no obligation to help us in this situation, but went out of their way to help, and we couldn't be more appreciative.

Apr 08, 2024 · Sarah Richards

Very positive experience at Mercy / Banfield. I called this morning & they were able to get our dog in quickly to check on an ear infection. She was showered with affection from all of the staff. We've been with them for 2 years now, and have had no issues. I know the transition from Mercy has been bumpy for some, but we've been very pleased.

Nov 21, 2022 · Shannon Herrmann

I find them to be very unprofessional The receptionist are very nice but the doctors are very unsympathetic when it comes to getting your information on your dogs. I wasn't expecting to hear what I heard and I was in tears and she was very unemotional she just kept talking and talking about different type of things of nutrition she did explain the basics but she was in a hurry and she did not let me get to answer her questions that I had and they push all veterinarian diets by rural canin and Hill science diet which to me is toxic to my puppies. I don't recommend them at all they are corporate through Banfield hospital and they are very hard to work with if you're not interested

Jul 21, 2023 · Lynn Page

This place has turned into an absolute clown show after they got bought by banfield. My dog has a prescription Food due to allergies. I have it on auto ship and after I didn’t get it I reached out to chewy who said they have tried to contact banfield multiple times to update the prescription but they can’t get a hold of anyone. I called banfield and asked what was going on. I was then told that they have the request from chewy but haven’t sent it back yet. Why they think it’s ok to just sit on that request is wild to me. While they picked up first time I called this time, it is usually an absolute nightmare to call in. Another time I sat in the lobby waiting for my dog. The front desk said he will be right out. Ten minutes went by and the front desk went back to look for him and then came out and said he will be right out. Another 15 minutes went by and she went back again and then my dog came out. When the girl came out with my dog she said sorry I didn’t know you were here to pick him up for some reason nobody decided to tell me. So I don’t know what the front desk lady did but her messsage of im here somehow never got to the person responsible for bringing my dog out. While that’s not a big deal on its own and I can wait 20 minutes. It is indicative of the larger issue. Their communication is trash. Place is a dumpster fire. Stay away.

Nov 16, 2022 · John Mack

Pet Hospital