Mercersburg Veterinary Clinic

Welcome to Mercersburg Veterinary Clinic, your local Pet Hospital serving the community of Mercersburg, Pennsylvania, and the surrounding areas. Located at 293 Landis Dr, Mercersburg, PA 17236, USA, we aim to provide veterinary care for your beloved animals. You can reach us at our phone number, (717) 328-5171, or our mobile number, +1 717-328-5171, to inquire about our services or schedule an appointment.

Based on the customer reviews available, experiences at Mercersburg Veterinary Clinic appear to be varied. One customer expressed a positive sentiment, stating they "love this vet clinic" and found the staff to be "very helpful, down to earth people" with a "small town feel." They were happy with the health checks their litter of six puppies received, noting "reasonable prices." This reviewer acknowledged a "considerable" wait time but found it understandable due to busy days and indicated they would use the clinic again and recommend it to friends.

In contrast, another customer shared a very negative experience. They recounted their dog having surgery at the clinic, alleging a "poor staple job" that resulted in staples falling out of an incision. During a follow-up visit one week post-surgery, this reviewer stated that Dr. Grove removed staples from both incisions, earlier than the clinic's usual two-week timeframe, without prior consultation. Subsequently, one of the incisions reportedly broke open two days later. The customer claimed they received no response to texts and phone calls to the clinic and had to seek emergency treatment at a hospital 1.5 hours away, incurring additional costs. Their dog required a second surgery and was prescribed antibiotics at the emergency facility. This reviewer strongly stated they would not recommend Mercersburg Veterinary Clinic, citing concerns about the clinic's care and alleging neglect. They also described the exam rooms as "filthy dirty" and the reception area as having a "horrible" smell, raising questions about the cleanliness of surgical procedures.

Given these contrasting reviews, it is challenging to provide a definitive description of the clinic's environment and services without potentially reflecting the subjective experiences shared. However, we can attempt to infer some aspects based on typical veterinary clinics and the comments provided.

The environment of Mercersburg Veterinary Clinic, based on one negative review, was described as having "filthy dirty" exam rooms and a reception area with a "horrible smell." This would suggest a need for improvement in cleanliness and maintenance. Conversely, the other review mentions a "small town feel," which might imply a more personal and less formal atmosphere, although this doesn't directly address the cleanliness concerns.

The services offered at Mercersburg Veterinary Clinic, as indicated by the reviews, include:

• Routine health checks, as mentioned by the customer who brought in a litter of puppies.
• Surgical procedures, as indicated by the negative review concerning a dog's surgery and staple removal.
• Post-operative follow-up care, as seen in the one-week post-surgery check-up.

However, the negative review raises concerns about the quality of surgical aftercare and communication. Typically, a veterinary clinic would also offer services such as vaccinations, parasite control, dental care, diagnostics, and treatment of illnesses, but these are not explicitly detailed in the provided reviews.

Features of Mercersburg Veterinary Clinic, according to one positive review, include helpful and down-to-earth staff and a small-town atmosphere. They also mentioned reasonable prices. However, the negative review contradicts this by alleging neglect and raising concerns about the standard of care and cleanliness.

There is no promotional information provided in the text. Veterinary clinics sometimes offer promotions for new clients or specific services, but no such information is available for Mercersburg Veterinary Clinic in these reviews.

For local users considering Mercersburg Veterinary Clinic, it is crucial to be aware of the significantly different experiences reported by these two customers. One highlights a positive experience with routine care and pricing, while the other details serious concerns about surgical aftercare, communication, and cleanliness. Potential clients may want to weigh these perspectives and possibly seek further information or clarification from the clinic directly.

In conclusion, Mercersburg Veterinary Clinic in Mercersburg, PA, is a Pet Hospital that has received contrasting feedback from its customers. One customer appreciated the helpful staff, small-town feel, and reasonable prices for routine puppy health checks, despite a wait. The other reported a very negative experience involving a surgical complication, concerns about post-operative care, lack of communication, and issues with the clinic's cleanliness. Local users should consider these differing accounts when making decisions about their pet's veterinary care. For more information, you can contact them at (717) 328-5171 or +1 717-328-5171.