Memorial Veterinary Hospital - Dickson City

For pet owners in Scranton, PA, and the surrounding communities, **Memorial Veterinary Hospital - Dickson City** serves as a local option for veterinary care. Situated at 1534 Scranton Carbondale Hwy, Scranton, PA 18508, this facility operates as a "Pet Hospital," providing various services aimed at maintaining the health and well-being of companion animals. The hospital can be reached by phone at (570) 483-4211 or via mobile at +1 570-483-4211.

The environment at Memorial Veterinary Hospital - Dickson City aims to facilitate the provision of medical care. Like many veterinary practices, it is equipped to handle various aspects of pet health. The hospital environment is designed to accommodate different types of appointments, from routine check-ups to more involved diagnostic procedures. A clean and organized facility is generally expected in a medical setting, and the hospital strives to maintain such standards for the comfort and safety of the animals under its care.

Memorial Veterinary Hospital - Dickson City offers a range of services that fall under the umbrella of a comprehensive "Pet Hospital." While a full list of all services is best confirmed by contacting the hospital directly, information available suggests they provide core veterinary care, including:

• Wellness and Preventive Care: This includes routine examinations, vaccinations to protect against common diseases, and advice on parasite prevention. Regular check-ups are fundamental to detecting and addressing health issues early.

• Diagnostic Services: The hospital is equipped with various diagnostic tools. These can include in-house laboratory capabilities for bloodwork and other tests, and imaging technologies such as digital radiology (X-rays) and potentially ultrasound. These tools are crucial for accurately diagnosing illnesses and injuries.

• General Medical Treatments: This encompasses the diagnosis and treatment of various common and complex medical conditions, including issues that may have gone undiagnosed elsewhere.

• Laser Therapy: Specifically, Companion Cold Laser Therapy is mentioned as a service offered at Memorial Veterinary Hospital locations, which is used for treating various chronic and acute conditions by stimulating natural healing processes.

• Microchipping: To aid in the safe return of lost pets, microchip implantation services are typically available.

It is important to note that Memorial Veterinary Hospital also has a Throop location, which functions as an urgent care and surgical center, suggesting a broader network of specialized services across their affiliated facilities.

The perception of Memorial Veterinary Hospital - Dickson City varies among clients, highlighting a complex picture of their services and client interactions. On one hand, there are highly positive accounts praising the medical expertise and compassionate approach of the staff. One satisfied customer vividly described an experience with their dog, Hans: "The nurses were friendly and obviously love pets of all kinds. Hans was all tail wags and happy even though he felt bad. The doctor was amazing and gentle and solved his ongoing problem that had gone undiagnosed for years. He's like a brand new dog. 10/10 would recommend!" This review underscores the capacity for effective diagnosis, gentle handling, and successful treatment, resulting in significant improvement in a pet's health and a highly satisfied owner.

Conversely, there is a very strong negative review that raises serious concerns about the hospital's handling of a specific situation involving a sick, stray cat and the interaction with the individual attempting to help. This review describes a highly "unpleasant experience" where the hospital allegedly "denied us any assistance" and threatened to call the police, followed the individual outside, and used "vulgar language" and offensive gestures. This account describes a perceived lack of care for animals and people, leading the reviewer to "strongly recommend thinking twice before visiting this establishment." This contrasting feedback indicates that while some clients have excellent experiences with medical care, there are significant issues regarding how certain situations, particularly those involving stray or emergency animals outside of typical patient protocols, are managed, and how staff interact with the public in stressful circumstances.

Regarding promotional information, similar to many veterinary practices, Memorial Veterinary Hospital - Dickson City likely focuses on encouraging proactive pet care through regular wellness visits. Their commitment to offering services like laser therapy suggests an investment in modern treatment modalities. For managing the cost of care, veterinary hospitals often work with pet insurance providers and may offer payment solutions such as CareCredit or Scratchpay to help clients finance unexpected or larger medical expenses. They likely emphasize the importance of preventive care plans, which can help budget for routine health services and potentially prevent more costly conditions down the line. However, specific ongoing promotions or new client offers are best confirmed by contacting the hospital directly via phone or by visiting their official website, as these can change periodically.

In conclusion, Memorial Veterinary Hospital - Dickson City presents itself as a "Pet Hospital" providing a range of medical services for companion animals in Scranton, PA. Feedback from clients offers a dual perspective: some praise the expertise of their veterinarians and the compassionate care provided, particularly when successfully treating long-standing pet ailments. This highlights the hospital's capability to deliver high-quality medical outcomes. However, a significant and concerning account points to severe deficiencies in client interaction and a perceived lack of compassion in a crisis situation involving a stray animal. Potential clients should consider both aspects when evaluating Memorial Veterinary Hospital - Dickson City for their pet's needs, weighing the positive experiences of medical treatment against the serious concerns raised about specific handling of public interactions and emergency situations.