MedVet Diley Hill

Pet Hospital Ohio Fairfield County Canal Winchester Basil Western Road

9695 Basil Western Rd, Canal Winchester, OH 43110, USA

4.0

Great care for the emergency situation of a puncture wound to our dogs chest (from running in the woods). Every single person we worked with was compassionate about ALL our needs and concerns. They were patient as we weighed all the options. They were understanding that it is very expensive to receive this level of care for a pet. They really understood that these are very difficult decisions to make in regards to our pets care. Our dog received the best care possible at Diley Hill, as he was there for 3 days. They communicated everyday, multiple times a day and as often as we wanted. We are so grateful to have the excellent team of doctors and nurses to care for our dog. So happy to have our dear pup home.

Beth Flick

Overview

(614) 829-6444
www.medvet.com

Pet Hospital

State

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Welcome to MedVet Diley Hill

Welcome to MedVet Diley Hill, a leading Pet Hospital located at 9695 Basil Western Rd, Canal Winchester, OH 43110, USA. You can reach us at (614) 829-6444 or our mobile number +1 614-829-6444. As a comprehensive Pet Hospital, MedVet Diley Hill is equipped to handle a wide range of veterinary needs, from emergency situations to specialized medical care. Feedback from our clients highlights our commitment to compassionate, professional, and high-quality service.

As a Pet Hospital, MedVet Diley Hill distinguishes itself by offering both emergency and specialty veterinary services. This means we are here to provide immediate care for critical situations as well as advanced treatment in various medical disciplines. The positive reviews we've received underscore our dedication to not only the medical well-being of your pets but also the emotional support of their owners.

Our Environment:

One customer specifically mentioned that our "new location is new and well laid-out for its intended purpose." This suggests a modern facility designed to efficiently and effectively cater to the needs of our animal patients. While further details about the ambiance aren't provided, a well-laid-out environment typically contributes to a more organized and potentially less stressful experience for both pets and their owners.

Our Services and Features:

The customer testimonials highlight several key features of MedVet Diley Hill as a Pet Hospital:

Emergency Care: One review details the excellent care provided for a dog with a puncture wound, an emergency situation. This indicates our capacity to handle urgent and critical medical needs promptly and effectively.
Compassionate and Understanding Staff: Both reviews emphasize the compassion of our team. One customer noted that "every single person we worked with was compassionate about ALL our needs and concerns." They also highlighted our team's patience in discussing options and understanding the financial considerations involved in advanced pet care.
Clear and Frequent Communication: For a pet requiring a three-day stay, the owners appreciated the daily, and even multiple times a day, communication from our team. This demonstrates our commitment to keeping pet owners informed about their animal's condition and progress.
Specialty Care: The second review mentions care for a cat with bladder crystal issues, requiring a significant journey to reach our facility. This suggests that MedVet Diley Hill offers expertise beyond general veterinary care, potentially including internal medicine or other specialties relevant to such conditions.
Professionalism: The staff is described as "very professional but compassionate," indicating a blend of expertise and empathy in our approach to patient care.
Responsiveness to Owner Needs: We are also noted for being receptive to the owner's needs, such as facilitating a quick return journey despite challenging weather conditions.

As a comprehensive Pet Hospital, MedVet Diley Hill likely offers a wide array of services, which may include:

Emergency veterinary services
Specialty medical care (such as internal medicine, surgery, cardiology, neurology, oncology, and more – though specifics aren't detailed in the reviews)
Diagnostic services (including advanced imaging and laboratory work)
Hospitalization and intensive care
General wellness care (though the reviews focus on more acute or specialized needs)

Given the nature of the positive feedback, our strengths appear to lie in handling more complex medical situations, emergencies, and providing specialized treatments, all while maintaining a high level of compassion and communication with pet owners.

Promotional Information:

While specific promotional offers aren't mentioned, the overwhelmingly positive feedback regarding our emergency and specialty care, coupled with the compassionate approach of our team, serves as a strong endorsement for MedVet Diley Hill. If your pet requires advanced medical attention, faces an emergency, or needs the care of a specialist, our Pet Hospital is equipped to provide top-notch service. We pride ourselves on our experienced doctors and nurses, our commitment to clear communication, and our understanding of the emotional and financial aspects of pet healthcare. We invite you to trust MedVet Diley Hill with your pet's critical and specialized care needs.

Choosing the right Pet Hospital, especially for emergency or specialty care, is a significant decision. The testimonials for MedVet Diley Hill highlight our capability to handle serious medical situations with expertise and empathy. We strive to provide not only the best possible medical treatment but also the support and information you need during challenging times. Our dedicated team is here to care for your pet and to support you through the process.

To learn more about the comprehensive veterinary services offered at our Pet Hospital, MedVet Diley Hill, please call us at (614) 829-6444 or visit us at 9695 Basil Western Rd, Canal Winchester, OH 43110, USA. We are here to provide exceptional care when your pet needs it most.

MedVet Diley Hill Photos

MedVet Diley Hill Location

9695 Basil Western Rd, Canal Winchester, OH 43110, USA

Reviews

May 09, 2025 · Beth Flick

My little-buddy (Oliver😺) was having bladder crystal issues and needed medical attention. After calling ahead to confirm they could see him today... I drove from Beaver🦫 to the Diley Hill location... a nearly 150 mile round-trip. The new location is new and well laid-out for its intended purpose. The staff was all very professional but compassionate. While places like these NEVER move as fast as I'd like... the team really took GREAT care of him! Additionally, they kept me informed AND were receptive to my desire to get back on the road ASAP with the significant winter storms. I would ABSOLUTELY return to this MedVet if my Oliver needs care again! Top notch 😻

Jan 06, 2025 · Casey Cannady

If I could give them negative stars I would. my dog was 2 yo and very healthy. He had ingested socks. They insisted on surgery and then sent him home but fed him solid food before he was released. more visits at 2 K each he became toxic and died. His bowel and stomach was resected. They gave him oral medicine, after a bowel resection . He was refusing water , foods, and meds. They prescribed medication you can get on Amazon for pain at a much cheaper cost. Traumeel. I am a nurse- we don’t feed humans for 3 days postoperative after bowel surgery . “Dogs are different “ didn’t work for us. I genuinely wish we would have went to OSU. He is the charcoal lab. RIP Joe

Apr 09, 2025 · Riki Adams

On Saturday night I rushed my best friend of nearly 17 years to MedVet after he started having a medical emergency. He died right after we got there. It was unfortunately his time. He was the nicest cat I've ever known. He cuddled above my head purring every night. He loved everybody and just wanted pets. He was my fluffy best boy. Everybody at MedVet was incredibly nice. They gave me a free cardboard coffin to carry him in and didn't charge me anything for the visit. They were all so nice during one of the hardest moments of my life. Their care and generosity made bearing that moment so much easier than it could have been. Thank you. Attached is one of the last pics I took of my big bud

Dec 30, 2024 · David Griffin

Erin needs to be removed from interacting with clients. She was continuously rude and rolled her eyes when I asked to see a bill break down for an almost $1000 bill. This is the second time I’ve dealt with her and neither have been positive, she is just nasty. The wait was also very long during my recent visit on January 26, 2025, over 3 hours when all my paperwork had printed times of hours earlier. Seemed they felt the longer I was there the more they could justify the bill amount. I will pay the same amount whether I’m there 2 hours or 4 hours, I just want my animal better. My cat had a fecal impaction, which they manually removed within 30 minutes of arrival. Took blood and X-rays within 1 hour of my arrival but still took another 2.5 hours to finally go home. They waited to give fluids and an enema, which both could have been given after the X-ray which was taken at 4:46am. Took another hour for the doctor to come review X-rays, not sure if this was due to a delay from techs letting the doc know the X-ray was done. The wait was excessive from 3:45am -7am, when I was the only patient waiting during that time. Arrived at about 3:45am, fecal impaction removed at about 4:15am, discharge instructions were printed at 4:43am, X-rays taken at 4:46am, blood test printed at 5:18am, doc went over X-rays at 5:56am, did not get to go home until 7am. I don’t mind waiting if you are busy, but every time it is an excessive length for no reason it seems, always 3-4 hours. The front desk receptionist Raegan was exceptional and seemed other staffers were as well, including Dr. Dickey, but Erin Black is horrible and she needs to go. Only came here due to the emergency nature, otherwise would never go. So many issues here. Another time, August/September 2023, they took months to get back test results, which if I would have waited for them my animal would have been dead. They finally refunded my money paid for the results ($300+), but total lack of care or hurry at this location, even after repeated calls for results. Finally management got involved to get me my test results (which were irrelevant by then) and refund my money. Avoid this location/all MedVets and choose another 24/7 for emergency help.

Feb 03, 2025 · Katie Burke