
Mebane Veterinary Hospital
Pet HospitalNorth CarolinaAlamance CountyMebaneJones Drive
1938 Jones Dr, Mebane, NC 27302, USA
4.0
The person who scheduled the appointment was incredibly rude and a very poor communicator both times I spoke with them. I provided proof of vaccination as asked and then they proceeded to cancel my appointment. I can't say enough, stay away and for the love of your pet go somewhere else. Yes, I stated I would never use them again because the customer service rep refused to explain the rabies vaccination policy, which I completely understand and agree with once it was explained to me, but because this place cares so little for the pets they treat they cancelled the appointment. Claim whatever you would like Mebane Veterinary Hospital but this isn't your only bad review that states how cold and rude the staff is.
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Overview
- (919) 867-4814
- www.mebanevet.com
Hours
Pet Hospital
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Welcome to Mebane Veterinary Hospital
Welcome to Mebane Veterinary Hospital, a dedicated pet hospital located at 1938 Jones Dr, Mebane, NC 27302, USA. Serving the local community and their beloved animal companions, Mebane Veterinary Hospital strives to provide comprehensive and compassionate veterinary care. As a pet hospital, their primary focus is on the health and well-being of your pets, offering a range of medical and surgical services to address various needs.
Mebane Veterinary Hospital operates as a crucial resource for pet owners, functioning not only as a medical facility but also implicitly as a pet pharmacy. While the provided information doesn't explicitly detail a standalone "pharmacy" section, it is common practice for veterinary hospitals to dispense medications prescribed during consultations and treatments. This integrated approach ensures that pet owners can conveniently obtain necessary medications directly from the treating veterinarian, streamlining the care process and ensuring accurate dosages and administration instructions.
Based on available information, the environment at Mebane Veterinary Hospital is likely designed to be a welcoming and comfortable space for both pets and their owners. While specific details about the clinic's ambiance, waiting areas, and examination rooms are not provided, reputable veterinary hospitals prioritize cleanliness, safety, and a calming atmosphere to minimize stress for animals during their visit. It is reasonable to expect designated areas for different types of animals to reduce anxiety and maintain a peaceful environment.
The services offered at Mebane Veterinary Hospital encompass a broad spectrum of veterinary care. These typically include routine wellness examinations, vaccinations, preventative care (such as parasite control), diagnostic services (including laboratory testing and imaging), dental care, surgical procedures, and treatment for illnesses and injuries. As a pet hospital, they are equipped to handle various medical conditions and provide ongoing care for chronic diseases. The mention of Dr. Brady and her staff suggests a team of veterinary professionals dedicated to providing quality medical attention to animals.
One of the key features highlighted in the customer reviews is the expertise and compassion of Dr. Brady. According to one reviewer, Dr. Brady is described as "compassionate, knowledgeable, and an all around wonderful veterinarian," and her practice is recommended "without hesitation." This positive feedback underscores the importance of a skilled and caring veterinary professional in providing excellent pet care. The reviewer's experience suggests that Dr. Brady and her staff are attentive to the needs of their patients and build positive relationships with pet owners.
However, it is important to acknowledge the presence of negative feedback regarding customer service. Two reviews mention negative experiences with the scheduling process and communication with the front office staff. One reviewer described the scheduler as "incredibly rude and a very poor communicator," leading to a cancelled appointment despite providing vaccination proof. Another reviewer echoed concerns about rude staff and a lack of explanation regarding policies. These reviews highlight potential inconsistencies in the administrative aspects of the hospital's operations and suggest areas for improvement in customer service training and communication protocols.
Considering both positive and negative feedback, Mebane Veterinary Hospital appears to offer competent veterinary medical services, particularly under the care of Dr. Brady. Her expertise and compassionate approach are significant strengths. However, potential local users should be aware of the reported issues with customer service, particularly concerning scheduling and communication. It may be beneficial for the hospital to address these concerns to ensure a positive experience for all pet owners.
As a pet hospital with an implicit pet pharmacy component, Mebane Veterinary Hospital aims to be a one-stop destination for pet health needs. The convenience of obtaining prescriptions directly from the treating veterinarian is a significant advantage for pet owners. This integration ensures that pets receive the correct medications promptly and with clear instructions, contributing to better treatment outcomes.
While no specific promotional information is provided in the given text, it is common for veterinary hospitals to offer introductory specials for new clients, seasonal promotions on preventative care services (like flea and tick prevention or heartworm testing), or wellness packages that bundle essential services at a discounted rate. Local users are encouraged to contact Mebane Veterinary Hospital directly at (919) 867-4814 or +1 919-867-4814 to inquire about any current promotions or special offers for new patients.
In summary, Mebane Veterinary Hospital in Mebane, NC, offers a range of veterinary services, functioning as a pet hospital with an integrated pet pharmacy. While Dr. Brady and her staff are praised for their compassionate and knowledgeable care, potential clients should be mindful of reported customer service issues. It is recommended to contact the hospital directly for more information about their services, environment, and any current promotions to make an informed decision about your pet's care.
Mebane Veterinary Hospital Photos










Mebane Veterinary Hospital Location
1938 Jones Dr, Mebane, NC 27302, USA
Reviews
The person who scheduled the appointment was incredibly rude and a very poor communicator both times I spoke with them. I provided proof of vaccination as asked and then they proceeded to cancel my appointment. I can't say enough, stay away and for the love of your pet go somewhere else. Yes, I stated I would never use them again because the customer service rep refused to explain the rabies vaccination policy, which I completely understand and agree with once it was explained to me, but because this place cares so little for the pets they treat they cancelled the appointment. Claim whatever you would like Mebane Veterinary Hospital but this isn't your only bad review that states how cold and rude the staff is.
Oct 07, 2024 · joe jennessDr. Brady and her staff take care of our two border collies. I've used a lot of veterinarians over the years and Dr. Brady is without a doubt one of the best. She's compassionate, knowledgeable, and and all around wonderful veterinarian. I recommend her practice without hesitation.
Aug 12, 2018 · John SimsI have taken my pets here for years. They are the absolute best.
Apr 02, 2025 · amy hartI moved from Northwestern Vermont to Burlington, NC 10 months ago. I brought my 2 cats ~Stiles (long-haired tuxedo 12y/o male) and Pickle (medium- long haired cow cat 6 y/o female) to be seen. Both are indoor only. The staff there are all great- from the front desk, to techs, and we had Dr Ann taking care of us. Easy to find location, and I was really impressed with their pet-safe intake process ( you call from your vehicle- and a staff member comes out to bring you and your pet(s) in). Stiles and Pickle both needed routine check-ups, some matter fur shaved, and nails done. The staff came up with a plan to make the visit as stress-free as possible for all of us. Pre Meds provided and they were dropped off to give plenty of time for them to get more medication if needed. I really liked Dr Ann’s common- sense approach to vaccines and care. Everyone gave you plenty of time so you didn’t feel rushed at all-even though they were busy. Truly exceptional care!!
Jul 02, 2024 · Cheryl BodgeWill never go back again needed to just get flea medicine and I was put on hold for 10 minutes for them to tell me I need to come in and get my dogs checked out before I could get the medicine for them I know for a fact that’s not the case they’ve only become about money and couldn’t care less about helping families will never come back and then remove you from their database so they can act like they don’t have an obligation to take care of their customers rude and disrespectful this place was a waste of time
Jan 02, 2025 · Robert BrucePet Hospital

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