McPheron Animal Clinic

McPheron Animal Clinic, located at 1936 N Main St, Crown Point, IN 46307, USA, is a veterinary hospital providing pet care services. As a "Hospital" category service, they offer a range of veterinary services, but customer feedback indicates variability in their service and customer interactions.

You can contact them at (219) 661-8045 or +1 219-661-8045. Based on customer reviews, McPheron Animal Clinic is praised for Dr. McPheron's excellent care and handling of anxious pets, but there are significant concerns regarding customer service and the behavior of the receptionist.

Customer reviews highlight the following contrasting experiences:

• Excellent Care and Handling of Anxious Pets (Positive): Dr. McPheron is praised for his ability to make anxious pets feel comfortable, demonstrating a caring and gentle approach.
• Friendly and Caring Staff (Positive): The veterinary staff, particularly Dr. McPheron, is described as friendly and showing true care toward animals.
• Reasonable Prices and Complimentary Services (Positive): The clinic offers reasonably priced services and provides complimentary nail trims and ear cleanings with visits.
• Efficient Appointment Handling (Positive): The clinic efficiently handles appointments, minimizing wait times and accommodating multiple pets.
• Negative Customer Service Experience (Negative): A customer reported a negative experience with a receptionist who hung up on them and failed to relay messages to the office manager or Dr. McPheron.
• Lack of Communication (Negative): The office manager and Dr. McPheron did not return calls or respond to emails, indicating a lack of communication.
• Impact on Long-Term Clients (Negative): The negative customer service experience led a long-term client to leave the practice, despite their satisfaction with Dr. McPheron's care.

Customers have reported mixed experiences with McPheron Animal Clinic. While Dr. McPheron is praised for his excellent care and handling of anxious pets, concerns about customer service and the behavior of the receptionist have been raised.

McPheron Animal Clinic offers veterinary services in Crown Point, IN. Potential clients should be aware of the mixed reviews regarding customer service. If you have anxious pets and are looking for a veterinarian who provides compassionate care, Dr. McPheron may be a good fit. However, you may encounter issues with customer service. It is recommended to contact the clinic directly for more information and to address any concerns regarding their services and customer service policies.