Masterson’s Veterinary Clinic New Lex Branch

Welcome to Masterson’s Veterinary Clinic New Lex Branch, your local Pet Hospital situated at 2000 OH-13, New Lexington, OH 43764, USA. As a dedicated provider of veterinary care, Masterson’s Veterinary Clinic aims to serve the pet community of New Lexington and surrounding areas with a range of medical and surgical services for your beloved animals. You can reach them at (740) 743-1426 or their mobile number +1 740-743-1426.

As a Pet Hospital, Masterson’s Veterinary Clinic New Lex Branch understands the vital role your pets play in your life and strives to provide compassionate and comprehensive care to ensure their health and well-being. While specific details about the clinic’s environment are not extensively available online, a typical veterinary clinic setting aims to be clean, comfortable, and welcoming for both pets and their owners. You can likely expect designated waiting areas, examination rooms equipped for thorough check-ups, and potentially surgical suites and recovery areas depending on the scope of services offered.

Based on the information available, Masterson’s Veterinary Clinic New Lex Branch offers a range of veterinary services. One customer review highlights their ability to promptly address a potential urinary tract infection (UTI) in a dog by requesting a urine specimen for testing. This suggests that they offer diagnostic services, including laboratory work to identify and manage common pet health issues. The review also mentions the possibility of treatment following diagnosis, indicating that the clinic provides medical treatment for various ailments.

However, the same review also raises concerns regarding appointment scheduling and communication. The customer reported difficulties in obtaining immediate treatment for their dog’s UTI due to appointment availability and a policy requiring a recent wellness visit before treatment could be administered. This suggests that while the clinic offers treatment, their scheduling system might sometimes lead to delays in non-emergency situations. It is important for pet owners to be aware of the clinic’s appointment policies and to communicate clearly regarding urgent health concerns.

On a more positive note, another customer review praises the “great and very friendly staff” who were welcoming to the pet, the owner, and their children. This positive feedback highlights the importance of a supportive and approachable team in a veterinary setting. The reviewer also mentioned a quick and efficient visit, along with the staff being “very knowledgeable” and “happy to help,” suggesting a commitment to providing informative and helpful service to pet owners.

To provide a more comprehensive understanding of the services offered at Masterson’s Veterinary Clinic New Lex Branch, it is common for Pet Hospitals to provide a range of services that may include:

• Preventative Care: This typically includes routine check-ups, vaccinations, parasite control (such as flea, tick, and heartworm prevention), and nutritional counseling to help keep your pet healthy and prevent potential health issues.
• Diagnostic Services: This can involve laboratory testing (such as blood work, urinalysis, and fecal exams), imaging techniques (like X-rays), and other procedures to help diagnose illnesses and injuries.
• Medical Treatment: This encompasses the management of various medical conditions through medication, therapies, and supportive care. Examples include treating infections, managing chronic diseases, and addressing internal medical issues.
• Surgical Services: Many veterinary clinics offer surgical procedures, ranging from routine surgeries like spaying and neutering to more complex soft tissue or orthopedic surgeries. The availability of surgical services at Masterson’s Veterinary Clinic New Lex Branch would need to be confirmed directly with the clinic.
• Dental Care: Dental health is crucial for pets, and many veterinary hospitals offer dental cleanings, examinations, and treatment for dental diseases.
• Emergency Care: While the review mentioned directing a customer to an emergency room for a worsening condition over the weekend, it is important to clarify if Masterson’s Veterinary Clinic New Lex Branch offers any form of urgent or emergency care during their regular business hours.

To gain a complete picture of the features of Masterson’s Veterinary Clinic New Lex Branch, consider the following aspects that are often important to pet owners:

• Experienced Veterinarians and Staff: The expertise and compassion of the veterinary team are paramount. While one review praised the staff, further information about the veterinarians’ qualifications and experience would be beneficial.
• Modern Facilities and Equipment: A well-equipped clinic with up-to-date technology can contribute to more accurate diagnoses and effective treatments. Information about the clinic’s facilities would be helpful.
• Communication and Client Education: Clear communication about your pet’s health, treatment options, and preventative care is essential. The conflicting experiences in the review highlight the need for consistent and effective communication.
• Appointment Availability and Scheduling: Understanding the clinic’s scheduling policies, especially for urgent situations, is important for pet owners.
• Cost of Services: While not mentioned in the provided information, the cost of veterinary care is a significant factor for many pet owners. Inquiring about pricing for common services is advisable.

Currently, there is no specific promotional information available for Masterson’s Veterinary Clinic New Lex Branch based on the provided text. However, it is common for Pet Hospitals to offer promotions such as discounts on initial wellness exams, vaccination packages, or seasonal specials on flea and tick prevention. Local users are encouraged to contact the clinic directly at (740) 743-1426 or +1 740-743-1426 to inquire about any current promotions or special offers for new or existing clients.

In conclusion, Masterson’s Veterinary Clinic New Lex Branch in New Lexington, OH, operates as a Pet Hospital providing veterinary care to the local community. Customer feedback suggests a friendly and knowledgeable staff, but also highlights potential challenges with appointment scheduling and communication in certain situations. To make an informed decision about your pet’s care, it is recommended to contact the clinic directly to learn more about their specific services, facilities, appointment policies, and any current promotions they may be offering. Visiting the clinic in person may also provide a better understanding of their environment and allow you to speak with the staff directly.