LoveWell Veterinary Services

LoveWell Veterinary Services, situated at 738 Islington St #1B, Portsmouth, NH 03801, USA, is a locally owned and operated 'Pet Hospital' deeply rooted in Portsmouth's vibrant West End neighborhood. Committed to serving the Seacoast community, LoveWell Veterinary Services provides expert healthcare for a diverse range of pets, including dogs, cats, and exotic animals. You can reach them directly at (603) 334-5323. The clinic's core philosophy revolves around a loving, thoughtful, collaborative, and accountable approach to pet health, aiming to know each patient and their family personally as their trusted hometown vet.

The lead veterinarian, Dr. Nicole Giusto, is a key figure in the practice, having envisioned a community-embedded clinic focused on accountability and love since her graduation from veterinary school in 2005. She is passionate about dermatology, nutrition, and dentistry, and cherishes being a primary care vet who can follow animals throughout their entire lives. The team also includes experienced veterinary technicians, some of whom are Fear Free Certified, further enhancing the patient experience.

LoveWell Veterinary Services strives to create a "stunning home-like environment" for pets and their owners. This focus on comfort is a distinctive feature, aiming to make pet parents feel at ease, which, in turn, helps pets to be more relaxed during their visits. Unlike the traditional "cold hospital floor" setting, LoveWell seeks to offer a more soothing atmosphere. As a full-service 'Pet Hospital', their facility is equipped to handle various aspects of veterinary care. This includes modern diagnostic tools such as X-ray machines for imaging and an in-house laboratory for quick and efficient testing, including blood work, urinalysis, and fecal analysis. The emphasis on a comfortable environment extends to pet handling, with staff utilizing techniques that aim to reduce fear, anxiety, and stress in animals during examinations and procedures. The location within Portsmouth's walkable West End neighborhood also adds to the convenience for many local clients.

LoveWell Veterinary Services provides a comprehensive suite of medical, surgical, and dental services for a wide variety of pets. Their approach is holistic, considering various factors that influence a pet's health, such as their home environment, training, and social interactions. Key services offered at this 'Pet Hospital' include:

• Wellness and Preventive Care: This forms the cornerstone of their practice, encompassing routine wellness exams, tailored vaccination schedules to protect against common diseases, and comprehensive parasite prevention programs. Nutritional counseling is also a significant part of their preventative approach, helping pets maintain optimal health.
• Acute Care / Sick Visits: For pets experiencing sudden illnesses or injuries, the clinic offers timely diagnosis and treatment for a wide range of conditions, including those affecting the digestive system, skin, and musculoskeletal system.
• Diagnostic Services: To accurately diagnose health issues, LoveWell provides:
  • Laboratory Testing: In-house capabilities for rapid analysis of blood, urine, and fecal samples.
  • Digital Radiography (X-ray): For clear imaging of bones and internal organs.
  • Ultrasound: For detailed visualization of soft tissues and internal structures.
• Surgical Services: A range of surgical procedures are performed, from routine spays and neuters to more complex soft tissue surgeries, all conducted with a focus on patient safety and comfort, including appropriate anesthesia and monitoring.
• Dental Care: Comprehensive dental services, including professional dental cleanings under anesthesia, extractions when necessary, and guidance on maintaining oral hygiene to prevent periodontal disease.
• Dermatology: Diagnosis and management of various skin conditions and allergies.
• Behavioral Consultations: Reflecting their holistic approach, they offer guidance on pet behavior, considering how training and environment impact a pet's well-being.
• Exotic Pet Medicine: A notable specialization, LoveWell Veterinary Services cares for a variety of non-canine and feline patients, including rabbits, guinea pigs, other small mammals, reptiles, amphibians, and small birds, offering husbandry advice and sick care.
• Telehealth: Providing convenience and accessibility, telehealth services allow for virtual consultations for certain conditions or follow-ups.
• Chronic & Complex Disease Management: For pets with ongoing health challenges, they offer comprehensive management plans that integrate various aspects of care.

LoveWell Veterinary Services is highly praised by its clients for several distinctive features that set it apart as a 'Pet Hospital'. A paramount feature is the personalized and compassionate care that is consistently highlighted in customer reviews. The team, including Dr. Nicole, is commended for genuinely caring about each pet and their family, fostering a sense of trust and comfort. Clients frequently mention the super accessible and responsive communication via email and phone calls, ensuring their questions and concerns are addressed promptly and thoroughly. This proactive communication is crucial for building strong client relationships. The emphasis on making pets feel "calm and comfortable" is a significant draw, indicating a patient-centric approach that prioritizes reducing stress during veterinary visits. The "stunning home-like environment" further contributes to this comfortable experience, differentiating them from more traditional clinical settings. The clinic's local ownership and operation reinforce its commitment to the Portsmouth community. Furthermore, their expertise in exotic animal medicine makes them a valuable resource for owners of less common companion pets, showcasing a broader scope of specialized knowledge.

LoveWell Veterinary Services engages in specific promotional activities designed to attract new clients and reward loyal ones, as well as offering various financial options to make veterinary care more manageable. Their publicly available promotional information includes:

• New Client Offer: They provide a $25 credit towards a new pet's first wellness exam for new clients. This offer needs to be mentioned at the time of booking or check-in. This is a direct incentive for individuals seeking a new veterinary provider.
• Share the Love Referral Program: This program rewards both the referrer and the referred. If an existing client refers a new patient to the clinic, both the referring client and the new client receive a $25 credit on their account to use toward their next service. This encourages word-of-mouth referrals, leveraging positive client experiences.
• Payment Options: To assist clients with managing the cost of veterinary care, LoveWell Veterinary Services accepts CareCredit, a popular financing option that allows pet owners to pay for treatments over time, often with deferred interest plans.
• Emphasis on Preventative Care: While not a direct discount, the clinic promotes the long-term financial benefit of scheduling regular vet visits. By detecting health issues early through wellness checkups, they help pet owners avoid more costly treatments and surgeries later on, thus saving money in the long run.
• Online Resources and Pharmacy: Their website provides information and likely offers an online pharmacy, which can often provide competitive pricing and convenience for purchasing medications and prescription diets.

For the most up-to-date and specific details on their services, appointment availability, and any ongoing promotions, potential and current clients are encouraged to contact LoveWell Veterinary Services directly at (603) 334-5323 or visit their official website. The focus on personalized communication and a comfortable environment, combined with tangible promotional offers, positions them as a client-friendly 'Pet Hospital' in Portsmouth, NH.