
Liverpool Village Animal Hospital
Pet HospitalNew YorkOnondaga CountyLiverpoolOnondaga Lake Parkway
6770 Onondaga Lake Pkwy, Liverpool, NY 13088, USA
4.0
Very nice people helped me when I had questions. The only problem I had is not being able to see the doctor before he went under. But overall great experience All five of my cats go there Nicole Jordan sees all of them and her experience with animals is the greatest never had a issues
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Overview
- (315) 451-5455
- www.liverpoolvillagevets.com
Hours
Pet Hospital
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Welcome to Liverpool Village Animal Hospital
Liverpool Village Animal Hospital, located at 6770 Onondaga Lake Pkwy, Liverpool, NY 13088, USA, stands as a well-regarded "Pet Hospital" offering comprehensive veterinary care to the local community and surrounding areas. The hospital is accessible via phone at (315) 451-5455 or mobile at +1 315-451-5455, ensuring that pet owners can easily connect for appointments, inquiries, and support. As a designated "Pet Hospital," Liverpool Village Animal Hospital provides a wide array of services and goods essential for maintaining the health and well-being of companion animals.
Customer reviews consistently highlight the compassionate and caring nature of the staff, including specific commendations for Dr. Carista and Nicole Jordan. Clients express satisfaction with the level of care their pets receive, from routine check-ups to addressing unexpected health issues. The testimonials underscore a team that is not only knowledgeable but also deeply empathetic, fostering trust and peace of mind for pet owners. While one review mentioned a desire to see the doctor before a pet went under anesthesia, the overall sentiment remains overwhelmingly positive, emphasizing great experiences and long-term loyalty from multi-pet households.
The environment at Liverpool Village Animal Hospital is characterized by a welcoming, compassionate, and caring atmosphere. Reviews frequently mention the "very nice people" and the overall "compassionate and caring" demeanor of the staff, from reception to the veterinary professionals. This indicates a concerted effort by the hospital to create a comforting and supportive space for both pets and their owners, especially during what can often be stressful visits.
The specific mention of Nicole Jordan seeing "all five of my cats" and her experience with animals being "the greatest" suggests a calm and competent handling of even multiple or potentially anxious pets. Similarly, the detailed account of Connie's care, from diagnosis to recovery, illustrates a thorough and attentive environment where pets' discomfort is addressed proactively and owners are kept informed. While the physical layout isn't explicitly described, the consistent positive feedback on staff interaction implies a well-organized and professional setting where patient comfort and client communication are prioritized. The overall impression is one of a friendly, empathetic, and efficient clinic that strives to make every visit a positive experience for all involved.
As a full-service "Pet Hospital," Liverpool Village Animal Hospital offers a wide array of veterinary services designed to meet the diverse health needs of companion animals. Their commitment to comprehensive care ensures that pets receive thorough and effective treatment across various aspects of their health. Based on the provided information and general practices of a "Pet Hospital," these services would include:
- Wellness and Preventative Care: This is a foundational service, encompassing regular examinations, vaccinations, and preventive treatments to maintain optimal health throughout a pet's life. The fact that "all five of my cats go there" for routine care suggests a strong emphasis on consistent wellness programs.
- Diagnostic Services: The case of Connie, who had bloodwork run to diagnose her broken tooth, fever, and dehydration, confirms that the hospital is equipped with in-house or access to laboratory services for accurate and timely diagnoses. A "Pet Hospital" typically also offers imaging services like X-rays to aid in diagnosis.
- Medical Treatments: Administering antibiotics and managing conditions like fever and dehydration, as seen with Connie, indicates their capability to provide medical treatments for various ailments and illnesses.
- Surgical Procedures: While not directly detailed, the single mention of a pet going "under" implies surgical capabilities, even if the client wished to see the doctor beforehand. Most comprehensive pet hospitals perform a range of surgical procedures, from routine spays/neuters to more complex operations.
- Dental Health: Connie's broken tooth highlights their ability to diagnose and address dental issues, which are crucial for a pet's overall health. This suggests they offer examinations and potentially cleaning or extraction services.
- Ongoing Patient Monitoring and Follow-up: Dr. Carista's request to "keep her up date on how she was doing" with Connie demonstrates a commitment to continuity of care and monitoring a pet's recovery post-treatment.
- Experienced and Caring Staff: The consistent praise for Dr. Carista and Nicole Jordan, along with the "very nice people" generally, indicates a highly qualified and compassionate team dedicated to animal welfare.
The clinic's ability to cater to multiple pets from a single household, including cats, further solidifies its position as a reliable and comprehensive care provider for diverse pet populations.
One of the most significant strengths of Liverpool Village Animal Hospital, consistently highlighted by client testimonials, is its compassionate and caring staff. The genuine empathy and kindness extended by individuals like Dr. Carista and Nicole Jordan, as well as the broader team, create a comforting environment for pets and their owners. This emotional support is crucial, especially when pets are unwell or undergoing procedures.
Another key feature is the expertise and experience of their veterinarians and technicians. Dr. Carista's accurate diagnosis and effective treatment for Connie, and Nicole Jordan's exceptional experience with animals, instill confidence in pet owners. Their ability to manage various conditions, from a broken tooth to systemic issues like fever and dehydration, showcases their diagnostic acumen and medical proficiency.
The hospital's ability to foster long-term client relationships is also a strong indicator of its quality. The fact that one client brings "all five of my cats" to the hospital and has "never had issues" speaks volumes about consistent satisfaction and trust built over time. This loyalty is a testament to the reliable and positive experiences clients have had at Liverpool Village Animal Hospital.
While the minor critique about not being able to see the doctor before anesthesia is noted, the overall positive "great experience" for multiple pets suggests that this is a rare instance or a specific preference that doesn't detract from the overall high quality of care provided. The consistent positive feedback outweighs isolated concerns, underscoring the hospital's commitment to patient well-being and client satisfaction.
Based on the provided information, the primary promotional aspect of Liverpool Village Animal Hospital comes directly from the positive experiences of its existing clients. Word-of-mouth referrals and online reviews serve as powerful testimonials to the compassionate and effective care provided. The specific mentions of Dr. Carista and Nicole Jordan by name, alongside their positive attributes, act as strong endorsements for their expertise and caring approach.
Key information for potential clients includes their direct contact details: phone at (315) 451-5455 and mobile at +1 315-451-5455, making it easy to schedule appointments or inquire about services. Their address at 6770 Onondaga Lake Pkwy, Liverpool, NY 13088, USA, clearly identifies their location for local residents.
While specific promotional campaigns (e.g., discounts, new client offers) are not detailed, the hospital's consistent positive reputation for "compassionate and caring" service and the expertise of its team are its most compelling "promotional" features. The personal stories of successful diagnoses and recoveries, like Connie's case, reinforce the hospital's capabilities and dedication to animal health. For pet owners in the Liverpool, NY area seeking reliable and empathetic veterinary care, these positive client experiences serve as a strong invitation to choose Liverpool Village Animal Hospital for their pets' needs.
Liverpool Village Animal Hospital Photos










Liverpool Village Animal Hospital Location
6770 Onondaga Lake Pkwy, Liverpool, NY 13088, USA
Reviews
Very nice people helped me when I had questions. The only problem I had is not being able to see the doctor before he went under. But overall great experience All five of my cats go there Nicole Jordan sees all of them and her experience with animals is the greatest never had a issues
Jan 22, 2025 · Sherri MayetteI'm very pleased with them. They are compassionate and caring. Dr Carista was great as always. I thought Connie just had the winter blues. Come to find out she had broke a tooth. She had a fever and was dehydrated. Dr Carista ran bloodwork and gave her antibiotics she is back pretty much to normal. Dr Carista had me keep her up date on how she was doing. ❤️ Thank you, Lori, Connie and Penelope
Apr 01, 2025 · Lori CloonanOur furry kids are always in good hands whenever they have to go visit the Vet. We love the knowledge and level of care that the Animal Hospital provides. Keep up the good work!
Apr 20, 2025 · Raúl HVI am grateful for their care of our pets throughout the years. I am appreciative of the accommodations made for my cat’s urgent need so timely. The veterinarians and staff are great too. The cost always seems to be a bit higher than I anticipate. That’s the basic reason for the four out of five stars.
Jan 18, 2025 · sweetshazzyTruly amazing veterinarians and staff who care about animals and their owners, too! I truly feel that the veterinarians and technicians go above and beyond to communicate and to make sure every concern is addressed. I am so thankful to have such a great care team for our kitties!
May 15, 2025 · M E SPet Hospital

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