
Lancaster Veterinary Clinic
Pet HospitalWisconsinGrant CountyLancasterRoosevelt Street
222 S Roosevelt St, Lancaster, WI 53813, USA
4.0
DON'T TAKE YOUR DOG HERE! I took my 5-year-old fox terrier. Trooper to them, to have his teeth cleaned. I was asked if they had permission to pull any teeth if needed. I said no, call me first. I missed a call from them so they left a message. When I returned the call. I was informed by Cari that she had pulled 18 of his teeth without permission, I was very upset. Cari said that she used her professional opinion to pull the teeth and she would show me the x-rays when I came to pick him up. When I went to pick trooper up, she did not talk to me but had an assistant talk to me, who didn't have a clue why Cari pulled his teeth. I was then handed a bill for $593.35. $300 for cleaning his teeth. Really? You're gonna pull 18 teeth, so you decide to clean them first once again, she did not have my permission to pull his teeth. I turned Carrie into the state of Wisconsin veterinary examining board. They found her guilty on 4 counts of engaging in unprofessional conduct. Cari got caught lying on 2 of her responses to the examining board. To be clear, Sally was always my vet and always did a great job but she retired Trooper is a young dog and did not have any teeth that needed pulling. They just needed cleaning. His quality of life will never be the same as it was. His tongue hangs out all time now because of this, he struggles with breathing, struggles with chewing and can't defend himself if needed. I believe Cari is in it only for the money and not the well-being of our pets.
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- (608) 723-6366
- www.lancastervetclinic.com
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Lancaster Veterinary Clinic Introduce
Welcome to the local introduction of Lancaster Veterinary Clinic, a Pet Hospital located at 222 S Roosevelt St, Lancaster, WI 53813, USA. For pet owners in the Lancaster area, understanding the experiences of others can be helpful when choosing a veterinary care provider. Lancaster Veterinary Clinic can be contacted at (608) 723-6366 or their mobile number +1 608-723-6366.
Based on the customer reviews available online, experiences with Lancaster Veterinary Clinic appear to be mixed, highlighting both positive and significantly negative encounters. One detailed review expresses strong dissatisfaction with the dental cleaning procedure performed on a 5-year-old fox terrier named Trooper. The owner states that despite explicitly denying permission for tooth extraction without prior consultation, the veterinarian, Cari, allegedly pulled 18 of Trooper's teeth. The owner reports being informed of this action after the fact and feeling that their concerns were not adequately addressed upon picking up their dog. This experience led the owner to file a complaint with the state of Wisconsin veterinary examining board, which reportedly found Cari guilty of unprofessional conduct, including lying in her responses to the board. The reviewer also notes the negative impact on their dog's quality of life following the extensive tooth removal.
In contrast, another reviewer shares a positive experience, stating that they will "always take" their animals to Lancaster Veterinary Clinic and describe them as "wonderful." This customer recounts bringing in an outdoor cat that had entered their house and received excellent care, including neutering and wound treatment. They also mention consistently good care for their other pet, Kawi, leading them to make an hour-long round trip to ensure he receives care at this clinic. This positive feedback suggests that some pet owners have had satisfactory experiences with Lancaster Veterinary Clinic.
Given these contrasting accounts, it is challenging to definitively characterize the environment, services, and features of Lancaster Veterinary Clinic without further information. The negative review raises serious concerns about communication, consent, and the standard of care in at least one instance, specifically regarding dental procedures. The positive review, on the other hand, praises the clinic for its general animal care, including surgical procedures like neutering and treatment of injuries.
From the available reviews, we can infer that Lancaster Veterinary Clinic offers services such as dental cleaning, tooth extraction, general check-ups, neutering, and wound care. However, the conflicting experiences highlight the importance for potential clients to communicate clearly with the clinic about their preferences and expectations, especially regarding procedures like tooth extractions.
The features of Lancaster Veterinary Clinic seem to include having multiple veterinarians or staff members (Cari and Sally were mentioned, with Sally being the previous vet who was well-regarded by one reviewer). The clinic is equipped to perform surgeries like neutering and handle wound care. However, the negative review points to a potential issue with obtaining informed consent and the exercise of professional judgment regarding dental procedures.
There is no specific promotional information available in these reviews. Potential local users would need to weigh the reported positive experiences in general care against the serious allegations made in the negative review concerning dental procedures and communication.
In conclusion, the online feedback for Lancaster Veterinary Clinic presents a mixed picture. While one reviewer expresses strong satisfaction with the overall care received, another details a deeply concerning experience involving a dental cleaning that resulted in the unauthorized removal of a significant number of teeth and subsequent negative impacts on their dog's health. Potential local users should be aware of these differing perspectives when considering Lancaster Veterinary Clinic for their pet care needs. It may be prudent to seek additional information or clarification from the clinic regarding their protocols, especially concerning procedures that may involve surgical interventions.
For further inquiries, Lancaster Veterinary Clinic can be reached at (608) 723-6366 or +1 608-723-6366. Their address is 222 S Roosevelt St, Lancaster, WI 53813, USA. It is recommended that pet owners considering this clinic for their animals communicate openly about their expectations and seek clarity on any procedures before they are performed.
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Lancaster Veterinary Clinic Location
Lancaster Veterinary Clinic
222 S Roosevelt St, Lancaster, WI 53813, USA
Get directionsReviews
DON'T TAKE YOUR DOG HERE! I took my 5-year-old fox terrier. Trooper to them, to have his teeth cleaned. I was asked if they had permission to pull any teeth if needed. I said no, call me first. I missed a call from them so they left a message. When I returned the call. I was informed by Cari that she had pulled 18 of his teeth without permission, I was very upset. Cari said that she used her professional opinion to pull the teeth and she would show me the x-rays when I came to pick him up. When I went to pick trooper up, she did not talk to me but had an assistant talk to me, who didn't have a clue why Cari pulled his teeth. I was then handed a bill for $593.35. $300 for cleaning his teeth. Really? You're gonna pull 18 teeth, so you decide to clean them first once again, she did not have my permission to pull his teeth. I turned Carrie into the state of Wisconsin veterinary examining board. They found her guilty on 4 counts of engaging in unprofessional conduct. Cari got caught lying on 2 of her responses to the examining board. To be clear, Sally was always my vet and always did a great job but she retired Trooper is a young dog and did not have any teeth that needed pulling. They just needed cleaning. His quality of life will never be the same as it was. His tongue hangs out all time now because of this, he struggles with breathing, struggles with chewing and can't defend himself if needed. I believe Cari is in it only for the money and not the well-being of our pets.
Feb 28, 2025 · max drewWhatever animal I own, I will always take to them. They’re wonderful. One of my roommates left the door open, and an outdoor cat I leave food out for thought the house was free for the taking. Needless to say, they took good care of my baby boy, got him neutered, checked him over, and cleaned up his wounds from his battle. They always take good care of my Kawi, and I will always make the hour-long round trip to ensure he’s getting the best care.
Dec 11, 2024 · James RobertsonDr. Cari Schaffer always goes above and beyond for my cat, and I always know that I can trust Lancaster Veterinary Clinic!! My cat recently needed a dental cleaning done, and the entire staff here was very thorough and made sure I was fully educated on the dental procedures my cat may be given, and they made sure I was aware that even if I don’t see visible cavities, some teeth may be compromised below the gums (visible on x-rays) for many cats and dogs. When the day of her dental visit came, I was happy to pick my cat, Pedra, up knowing that they did what was necessary and removed 3 teeth, and knowing that she will have a better quality of life without any broken or decayed teeth to cause her pain and discomfort. Through the whole process, Lancaster veterinary clinic could not have been more clear or helpful in explaining to me what work my cat had done, and thoroughly explained her aftercare instructions. I was very grateful that the staff was able to remove Pedras compromised teeth during the cleaning instead of putting her through unnecessary stress that would have been caused by going under anesthesia multiple times :) I was also shocked by how affordable Pedras visit was, considering everything they did for my pet and the amazing hospitality and experience that the entire staff has! Cari is always very prompt to answer any questions or concerns I have with my cat, and it really shows that she cares a lot about her patients ❤️
Mar 03, 2025 · serena bouzekAll they care about is money took my dog in to get her stitches put back in because she got her cone off and chewed them out and they denied her because we couldn't pay them from the first time yet I had told them what was going on on why I couldn't pay them but all I got was the same reply no payment no treatment animals deserve the same priority care as a human being I don't care who you think you are to top it off one other time I took her in because she hurt her tail they wanted to dock it based off of how it looks they didn't wanna do an X-ray or nothing. If I hadn't demanded they do an X-ray my dog would have lost her tail for no reason just for a sprain whatever you do do not take you animals here because they don't care.
Feb 19, 2025 · Adam HamptonThe vets and vet techs aren't very friendly. If you don't like animals or people, don't work at a vet clinic. Not the first time I've had this problem. Communication is poor. The receptionist lady is fantastic, and the only reason I didn't leave 1 star.
Nov 25, 2024 · Emily StephensonPet Hospital

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