Ilene Segal, DVM

While the provided information lists "Ilene Segal, DVM" as the veterinary care name, publicly available information consistently identifies Dr. Ilene Segal, DVM, as the owner and a prominent veterinarian at Parkway Veterinary Hospital, located at 18 Spring St, West Roxbury, MA 02132, USA. Dr. Segal established this facility in 1996, and it operates as a full-service "Pet Hospital" dedicated to providing exceptional care for companion animals. This introduction will detail the services and features of Parkway Veterinary Hospital, highlighting Dr. Ilene Segal's significant contributions and expertise within the practice.

Parkway Veterinary Hospital is committed to creating a warm, professional, and supportive environment for pets and their owners. The hospital aims to foster a comfortable setting that reduces anxiety often associated with veterinary visits. The facility is equipped to handle a wide range of medical, dental, and surgical services. The positive feedback from clients, describing "great services" and "helpful people," underscores the friendly and caring atmosphere cultivated by Dr. Segal and her staff. The location at 18 Spring St in West Roxbury provides easy access for residents in the immediate area, including surrounding communities within Boston. The consistent hours of operation, extending until 7:00 PM on weekdays and 3:00 PM on Saturdays, also contribute to the convenience for pet owners.

Parkway Veterinary Hospital offers a comprehensive range of veterinary services, addressing the diverse health needs of dogs and cats. Their approach often integrates traditional Western medicine with alternative therapies, reflecting Dr. Segal's specialized training and professional interests. Key services include:

• General Wellness and Preventive Care: This forms the foundation of their practice, encompassing routine physical examinations, tailored vaccination protocols, parasite prevention and control, and microchipping for pet identification.
• Diagnostic Services: The hospital utilizes various diagnostic tools to accurately assess pet health. These typically include in-house laboratory testing for rapid results on bloodwork, urinalysis, and other screenings, as well as radiography (X-rays) for detailed imaging of internal structures.
• Internal Medicine: For pets with complex or chronic internal conditions, the hospital provides diagnostic and treatment plans for various organ systems and systemic diseases.
• Surgical Services: Parkway Veterinary Hospital performs a range of surgical procedures, including routine operations like spaying and neutering, as well as various soft tissue surgeries.
• Dental Care: Recognizing the importance of oral hygiene, the hospital offers comprehensive dental services, including professional cleaning, polishing, and extractions when necessary, to prevent and treat periodontal disease.
• Canine Rehabilitation Therapy: A notable specialization, Dr. Segal is a Certified Canine Rehabilitation Practitioner (CCRP) from the University of Tennessee. This means the hospital can offer specialized physical therapy, including modalities like an underwater treadmill, massages, and other rehabilitative exercises, to aid in recovery from injuries, surgeries, or to manage chronic conditions.
• Alternative Therapies: Reflecting an integrative approach, the hospital provides:
  • Veterinary Acupuncture: Dr. Segal completed an International Veterinary Acupuncture Society course, allowing her to offer acupuncture for pain management, chronic conditions, and overall well-being.
  • Reiki: This energy healing modality is also offered as a complementary therapy.
• Pain Management: With Dr. Segal being a Certified Veterinary Pain Practitioner (CVPP) from the International Veterinary Academy of Pain Management, the hospital demonstrates a strong focus on effective pain assessment and management, utilizing a multi-modal approach.
• Behavioral Counseling: Dr. Segal has a professional interest in behavior, indicating that the hospital can provide guidance and strategies for managing various behavioral issues in pets.
• Travel Certificates: The hospital is accredited by the USDA, enabling them to issue international health certificates, a crucial service for clients traveling abroad with their pets.
• Emergency and Urgent Care: During their extensive office hours (Monday-Friday 8 AM - 7 PM, Saturday 8 AM - 3 PM), they are equipped to handle urgent cases. For after-hours emergencies, they provide information on external emergency pet care facilities, ensuring continuous access to critical care.

The features that distinguish Parkway Veterinary Hospital and contribute to its strong local reputation are deeply tied to the expertise and philosophy of Dr. Ilene Segal and her team:

• Highly Experienced and Specialized Veterinarian: Dr. Ilene Segal's extensive qualifications as a DVM, CCRP (Certified Canine Rehabilitation Practitioner), and CVPP (Certified Veterinary Pain Practitioner), alongside her certification in veterinary acupuncture, highlight her commitment to advanced and comprehensive pet care. Her diverse interests, including behavior, further enhance the breadth of services offered.
• Integrative Approach to Care: The blend of traditional veterinary medicine with alternative therapies like acupuncture and Reiki provides pet owners with a wider range of treatment options, catering to different philosophies of care and potentially offering solutions for complex or chronic conditions.
• Commitment to Pain Management and Rehabilitation: Dr. Segal's specific certifications in pain management and rehabilitation demonstrate a strong focus on improving pets' quality of life, particularly for those recovering from injury, surgery, or suffering from chronic pain or mobility issues.
• Personalized and Compassionate Care: Customer reviews consistently praise the staff for being "helpful" and the services for being "great," indicating a personalized and caring approach. Dr. Segal's reported love for animals and the people she works with translates into a supportive environment for clients.
• Community Engagement: Dr. Segal's active membership in local organizations like the West Roxbury Business Association and sponsorship of local sports teams (Parkway Little League and Pop Warner Football) demonstrate a deep commitment to the community beyond just veterinary services.
• USDA Accreditation for Travel: The ability to issue international health certificates is a practical and valuable service for a segment of pet owners, simplifying the often complex process of pet travel.
• Convenient Hours: Their extended weekday hours and Saturday availability make it easier for pet owners with busy schedules to bring their pets in for care.

In terms of promotional information and client support, Parkway Veterinary Hospital, under the guidance of Dr. Ilene Segal, focuses on accessibility and education:

• Emphasis on Quality and Trust: The hospital's long-standing presence since 1996 and consistent positive feedback from clients serve as a strong form of organic promotion, highlighting their reliability and the quality of their care.
• Pet Insurance Acceptance: Like most modern veterinary hospitals, Parkway Veterinary Hospital accepts various pet insurance plans. This is a vital service that helps pet owners manage unexpected veterinary expenses, making high-quality care more financially feasible. It's generally recommended to obtain pet insurance for pets while they are young and healthy to avoid pre-existing condition limitations.
• Treatment Financing Options: For larger, unexpected medical costs, veterinary hospitals often partner with third-party financing solutions such as CareCredit. While not explicitly detailed, it is common practice for such a comprehensive facility to offer these options, allowing pet owners to pay for treatments over time.
• Online Resources and Communication: Their website provides information about their services, veterinarians, office hours, and contact details, enabling potential clients to easily learn about the hospital and schedule appointments. Their extensive hours and clear contact information (phone: (617) 469-8400, mobile: +1 617-469-8400) facilitate ease of access for current and prospective clients.
• Client Satisfaction Focus: Dr. Segal herself notes that "the positive feedback and expressions of satisfaction which Dr. Segal and her staff have received from their clients have made her work all the more rewarding and worthwhile," indicating a dedication to client satisfaction that encourages positive word-of-mouth promotion.

In conclusion, Parkway Veterinary Hospital, led by the highly qualified and compassionate Dr. Ilene Segal, DVM, is a distinguished "Pet Hospital" in West Roxbury, MA. It offers a comprehensive blend of general veterinary care, advanced diagnostics, surgery, dental services, and specialized therapies like canine rehabilitation and acupuncture. The hospital's welcoming environment, highly skilled and caring staff, and commitment to integrating various approaches to pet health set it apart. Coupled with practical considerations such as extended hours, USDA accreditation for travel, and support for pet insurance and financing, Parkway Veterinary Hospital stands as a highly recommended and valuable resource for pet owners seeking excellent and compassionate care for their beloved companions.