Highland Pet Hospital

Pet Hospital Illinois McLean County Bloomington Greenwood Avenue

118 Greenwood Ave, Bloomington, IL 61704, USA

4.0

As a crazy cat mom of an 18 year old cat, Dr. Laura and the team at Highland are incredible. I know my pets are well taken care of here, and after the journey of finding the best fit for me, I’ll never go anywhere else. They are consistent, knowledgeable, kind and patient with my cat AND with me.

Sagan Drake

Overview

(309) 828-7722
www.highlandpethospital.com

Hours

Monday 7:00 AM - 5:30 PM

Tuesday 7:00 AM - 5:30 PM

Wednesday 7:00 AM - 5:30 PM

Thursday 7:00 AM - 5:30 PM

Friday 7:00 AM - 5:30 PM

Saturday Closed

Sunday Closed

Pet Hospital

State

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Welcome to Highland Pet Hospital

For pet owners in Bloomington, IL, seeking a reliable and compassionate Pet Hospital, Highland Pet Hospital, located at 118 Greenwood Ave, Bloomington, IL 61704, USA, stands out as a highly recommended choice. You can reach them at (309) 828-7722 or their mobile number, +1 309-828-7722.

As a dedicated Pet Hospital, Highland Pet Hospital has garnered heartfelt praise from pet owners who have experienced their exceptional care. While specific details about the clinic's environment aren't extensively provided online, the glowing testimonials from clients offer a strong indication of a welcoming and professional atmosphere where the health and well-being of your pet are the top priority. Based on these reviews, you can likely expect a well-equipped and caring facility staffed by knowledgeable and compassionate individuals.

One devoted "crazy cat mom" with an 18-year-old cat expressed immense satisfaction with Dr. Laura and the entire team at Highland Pet Hospital. This long-term client emphasized that they know their pets are "well taken care of here" and, having searched for the best fit, declared they would "never go anywhere else." The reviewer described the team as "consistent, knowledgeable, kind and patient" not only with their elderly cat but also with them, the pet owner. This speaks volumes about the personalized and considerate approach to both animal and owner care at Highland Pet Hospital.

Another deeply grateful pet owner shared a dramatic experience where the staff at Highland Pet Hospital, particularly Dr. Metz, played a crucial role in saving their dog, Ash's, life. After returning from vacation and picking Ash up from boarding, a sudden and severe gastric dilatation-volvulus (bloat and flip) occurred. Recognizing the signs, the family rushed Ash to Highland Pet Hospital in a critical condition where she was "hardly able to walk." The reviewer, fearing they would lose their beloved dog, was met with immediate and expert care. Dr. Metz performed life-saving surgery, for which the family expressed immense gratitude, stating, "THANK YOU for giving my family more time with my girl." This powerful testimonial underscores the hospital's capacity to handle critical emergencies with skill and urgency, providing not just medical intervention but also hope and relief to worried pet owners.

Based on these compelling customer experiences, key features of Highland Pet Hospital as a Pet Hospital include:

Incredible and Dedicated Team: Praised for their overall excellence and commitment to patient care.
Knowledgeable Veterinarians: Dr. Laura is highlighted for her expertise, and Dr. Metz for her surgical skills in an emergency.
Kind and Patient Staff: Consistent in their gentle approach with both pets and their owners.
Life-Saving Emergency Care: Demonstrated ability to handle and successfully treat critical conditions like gastric dilatation-volvulus.
Consistent Quality of Care: A long-term client attests to the reliable and high standard of service.
Personalized Attention: Showing consideration and patience towards individual pet temperaments and owner concerns.

While specific details about the full range of services offered (beyond emergency surgery and general care for cats and dogs) or any current promotional offers are not provided in the given information, the powerful testimonials speak volumes about the quality of care and the dedication of the team at Highland Pet Hospital. As a Pet Hospital, they appear to excel in providing both routine and emergency care with a high degree of professionalism, knowledge, and compassion.

To gain a more comprehensive understanding of the services offered at Highland Pet Hospital, local users are encouraged to contact them directly at (309) 828-7722 or +1 309-828-7722. You can inquire about their specific veterinary services (including preventative care, diagnostics, surgery, etc.), their operating hours, and whether they have any current promotions or wellness plans. This will allow you to determine if their offerings align perfectly with your pet's healthcare needs.

In conclusion, Highland Pet Hospital in Bloomington, IL, comes highly recommended by pet owners who have experienced their exceptional and often life-saving care. The testimonials highlight a knowledgeable, kind, and consistent team, including dedicated veterinarians like Dr. Laura and Dr. Metz. For local users seeking a trusted and skilled Pet Hospital that can handle both routine and emergency situations with compassion and expertise, Highland Pet Hospital appears to be an outstanding choice. Reach out to them to learn more about how they can care for your beloved companions.

Highland Pet Hospital Photos

Highland Pet Hospital Location

118 Greenwood Ave, Bloomington, IL 61704, USA

Reviews

May 08, 2025 · Sagan Drake

Thank you to the lovely staff here for saving my dog Ash. We had just come home from vacation and picked her up from boarding. She was her normal self and drank a ton of water, which is not abnormal for her after boarding and being excited to be home. This time it triggered her stomach to bloat and flip. We recognized the signs right away thanks to the movie, “Marly and Me.” The kids and I cried and hugged her goodbye, and my husband rushed her to Highland. She was in a pitiful state, hardly able to walk, and I did not think we’d see her again. From the moment she arrived, Ash was treated with the best care! Dr. Metz was able to give her life saving surgery. THANK YOU for giving my family more time with my girl.

Mar 28, 2025 · Jamie Reed

Disappointing Experience I called ahead and scheduled an appointment at this pet emergency clinic. However, when I arrived, I ended up waiting for 2 hours after providing my information. Every time I asked about my pet's turn, I was told, "We don't know." The lack of communication and transparency was extremely frustrating. Eventually, I had no choice but to leave without my pet being seen. I expected better care and organization from an emergency clinic. Definitely not an experience I would recommend.

Mar 22, 2025 · Taher (Tom)

The staff at Highland treated me and my best girl with great care, compassion and knowledge. I was very distraught when I called, the staff was waiting for me when I arrived after hours and took my girl back immediately to assess her. They then quickly came up with a plan. It turned into a fight with a spider and a bad reaction afterwards. The staff answered all of my questions and made sure I knew what to expect, look out for and when to bring her back. They treated my dog with excellence! Definitely recommend to anyone I know!

Mar 04, 2025 · Sandra Davis

I would strongly recommend ANY OTHER ER clinic if your animal needs urgent care. Highland’s overnight staff were incompetent, rude, and frankly seemed to not care about my puppy during our urgent care visit two Sundays ago. We visited Highland less than 24hrs after adopting our puppy due to a suspected UTI. The tech who checked us in was wonderful, however the rest of our visit was less than stellar. During our visit, our pup peed twice and pooped once, all of which i offered to clean up and dispose of myself. These offers were hastily declined, although we were charged a $14 “biohazard handling fee” because their techs disposed of his waste instead of me. The reason we originally visited was never addressed beyond the exam and urine extraction, in which we were only told that his bladder was “inflamed due to stress with no signs of a UTI”. Come to find out, his urine was too dilute to show anything on any tests. This was never told to us by Highland staff and was only brought to our attention by our new vets this past week. My main concern was his ears. After his exam and urine extraction, we told the tech and vet on staff that we were also concerned about his consistent ear itching. their reply was “oh yeah haha he has a ton of crud and possible mites in his ears, it will be way cheaper if you get them cleaned at a regular vet though.”. This careless reply was told to me multiple times, by three different staff members before I finally had to put my foot down and passively aggressively ask them to clean his ears. My request was finally granted and upon cleaning his ears, they discovered what they told us was “some type of bacterial infection” in both ears. They prescribed him antibiotic drops and told us to visit a regular vet in 10-14 days. 10 days go by and we have our first check up where we are told that it’s “funny” we were told bacterial infection, because both ears are FILLED with yeast and mites. Not only had highland neglected to tell us about our pups extremely diluted urine, but they also misdiagnosed and mistreated his extreme yeast/mite infection. Our new vet is also quite shocked and weary of putting him on any antibiotics now that he was wrongly put on antibiotics for 2 weeks at only 10 weeks old. I am extremely disappointed in Highland’s urgent care staff and feel that my pup was left to suffer to due gross incompetence and negligence on the end of Highland’s overnight staff.

Mar 30, 2025 · madison rose