Hidden Valley Animal Clinic ico

Hidden Valley Animal Clinic

Pet HospitalPennsylvaniaWashington CountyMcMurrayOakhurst Drive

100 Oakhurst Dr, McMurray, PA 15317, USA

4.0

Hidden Valley has been taking care of my two dogs for several years. I have never had a bad experience. Every interaction has been professional and the vets ALWAYS seem educated and are always more than willing to run tests if I am concerned about something. When I call, they work with my crazy schedule to fit my dogs in where it is possible. I know they’re a smaller clinic with limited hours, I don’t always get in when I absolutely want, but that’s life! If it’s something illness related, we are always taken care of either the same day or within a day or two. To me, that’s reasonable scheduling - they have other animals to care for as well (note: If I’m truly worried, I’ll take them to an emergency vet). This past Friday my one dog had a tooth extraction. While I was worried, I trusted the vet and the staff to take good care of my dog. And they did. And still do. I highly recommend Hidden Valley Animal Clinic!

Rachael Paquin
  • Overview
  • (724) 941-3900
  • hiddenvalleyac.com

Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Welcome to Hidden Valley Animal Clinic

Hidden Valley Animal Clinic, located at 100 Oakhurst Dr, McMurray, PA 15317, USA, is a well-established and highly-regarded veterinary care provider serving the McMurray area and surrounding communities. The clinic can be reached via phone at (724) 941-3900 or mobile at +1 724-941-3900, providing readily accessible contact points for pet owners. Operating within the "Pet Hospital" category, Hidden Valley Animal Clinic is dedicated to offering a comprehensive range of services and goods aimed at maintaining and improving the health, comfort, and longevity of companion animals, integrating professional veterinary medicine with a strong emphasis on compassionate patient care.

The environment at Hidden Valley Animal Clinic is consistently praised by clients for its cleanliness and professionalism. Reviews explicitly state that "The waiting room and exam rooms are kept very clean," indicating a strong commitment to hygiene and a comfortable setting for both pets and their owners. A clean and well-maintained environment is crucial in a veterinary hospital, as it helps to prevent the spread of diseases and creates a more reassuring atmosphere. Beyond physical cleanliness, the overall "vibe" conveyed by client testimonials is one of care and professionalism. Every interaction is described as "professional," and the staff, including "staff, vet techs, and vets," are noted to "all care so much." This translates into an environment where pets are handled gently, and owners feel their concerns are genuinely heard and addressed. The atmosphere of trust and compassion, built over years of consistent positive experiences, contributes significantly to a low-stress environment for animals, which is paramount during veterinary visits.

Hidden Valley Animal Clinic provides a comprehensive array of services essential for the health and well-being of dogs, as highlighted in the reviews, and presumably other companion animals. Based on the common offerings of a "Pet Hospital" and the services hinted at, these would include:

  • Preventative and Wellness Care: This forms the foundation of their practice. Clients' long-term relationship with the clinic for their dogs suggests regular wellness exams, vaccinations, deworming, and parasite prevention (fleas, ticks, heartworm). These routine check-ups are crucial for monitoring overall health and detecting potential issues early.
  • Diagnostic Services: The vets are described as "ALWAYS seem educated and are always more than willing to run tests if I am concerned about something." This indicates a proactive approach to diagnostics, likely including in-house laboratory testing (blood work, urinalysis, fecal exams) and possibly imaging services like digital radiography, to accurately pinpoint health issues.
  • Surgical Procedures: The positive mention of a "tooth extraction" and the subsequent "good care" suggests their proficiency in routine surgical procedures. This would extend to common surgeries like spaying and neutering, and potentially other soft-tissue surgeries.
  • Dental Care: The specific mention of tooth extraction points to a focus on comprehensive dental health services, including professional cleanings, scaling, and extractions.
  • Treatment for Illness and Injuries: The clinic's ability to "always" take care of "something illness related... either the same day or within a day or two" demonstrates their capacity to manage acute illnesses and provide timely care for sick pets.
  • Personalized Care: The willingness of vets to run tests based on owner concerns shows a client-centric approach, tailoring diagnostics to individual pet needs and owner anxieties.
  • Post-Operative Care: The comment "And still do" after the tooth extraction suggests dedicated follow-up care and ongoing support post-procedure.

While their hours may be "limited" as acknowledged by a client, their commitment to fitting in urgent cases "within a day or two" highlights their dedication to essential care.

The key features that distinguish Hidden Valley Animal Clinic are overwhelmingly positive and contribute to its strong reputation:

  • Highly Professional and Educated Staff: "Every interaction has been professional and the vets ALWAYS seem educated." This underscores the high standard of medical knowledge and ethical conduct of the veterinary team.
  • Deeply Caring and Compassionate Team: "Everyone there is great! The staff, vet techs, and vets all care so much." This feature is paramount for pet owners, indicating that their animals are treated with genuine affection and empathy.
  • Client-Centered Approach and Responsiveness: Their willingness to "work with my crazy schedule to fit my dogs in where it is possible" and prioritize illness-related concerns for same-day or next-day appointments showcases a strong commitment to client convenience and urgent care, even with limited hours.
  • Proactive Diagnostic Approach: The vets' willingness to "run tests if I am concerned about something" empowers pet owners and ensures thorough investigation of potential health issues.
  • Consistently Positive Experience and Trust: The clinic boasts a remarkable record of "never had a bad experience" over "over 16 years," fostering immense trust from long-term clients. This longevity and consistent satisfaction are powerful indicators of reliable and high-quality service.
  • Immaculate Cleanliness: The explicit mention of "The waiting room and exam rooms are kept very clean" is a valuable feature, reinforcing their commitment to a healthy and safe environment.
  • Expert Surgical Care (e.g., Dental Extractions): The successful tooth extraction highlights their capability in performing necessary procedures, instilling confidence in pet owners for surgical needs.

For promotional information, Hidden Valley Animal Clinic has an excellent foundation of positive client testimonials to build upon. Key promotional messages would include:

  • **"Your Pet's Health, Our Passion":** Emphasizing the deep care and professionalism of their entire team, as highlighted by numerous reviews.
  • **"Trusted Care for Over 16 Years":** Leveraging their long-standing history of positive client experiences and loyalty.
  • **"Comprehensive & Proactive Veterinary Services":** Promoting their full range of services, including wellness exams, diagnostics, dental care, and their willingness to investigate concerns.
  • **"Clean, Professional, Caring Environment":** Highlighting their commitment to a pristine and comforting clinic atmosphere.
  • **"Flexible Scheduling for Urgent Needs":** While acknowledging limited hours, emphasizing their dedication to accommodating illness-related appointments quickly.
  • Client Testimonials: Prominently featuring the provided reviews on their website, social media, and in-clinic materials. These genuine endorsements are their most powerful marketing tool.
  • Community Focus: As a local clinic with strong ties to its long-term clients, they could emphasize their role as a community partner in pet health.

Promotional efforts could involve a well-designed website that showcases their facility, introduces their caring team (vets, vet techs, and staff), and provides detailed information about their services. Active engagement on social media platforms could share pet health tips, success stories, and further client testimonials. Given the glowing feedback, direct referrals and positive word-of-mouth will continue to be a significant driver of new clients. The consistent positive experiences reported by clients over many years present a very strong and reliable image for Hidden Valley Animal Clinic in the McMurray area.

In summary, Hidden Valley Animal Clinic in McMurray, PA, stands as a highly recommended and trustworthy "Pet Hospital." Its environment is characterized by exceptional cleanliness and a deeply caring, professional staff that prioritizes both pet well-being and owner concerns. The clinic offers a comprehensive range of veterinary services, from proactive diagnostic testing and routine wellness exams to successful surgical procedures like tooth extractions, with a notable commitment to accommodating urgent illness-related appointments. The most defining features are the consistent professionalism, profound compassion, and unwavering trust built with clients over many years of reliable service. For pet owners in the McMurray area seeking a veterinary partner known for its attentive care, expertise, and a welcoming environment, Hidden Valley Animal Clinic presents itself as an outstanding choice for their beloved animal companions.

Hidden Valley Animal Clinic Photos

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Hidden Valley Animal Clinic Location

100 Oakhurst Dr, McMurray, PA 15317, USA

Reviews

Hidden Valley has been taking care of my two dogs for several years. I have never had a bad experience. Every interaction has been professional and the vets ALWAYS seem educated and are always more than willing to run tests if I am concerned about something. When I call, they work with my crazy schedule to fit my dogs in where it is possible. I know they’re a smaller clinic with limited hours, I don’t always get in when I absolutely want, but that’s life! If it’s something illness related, we are always taken care of either the same day or within a day or two. To me, that’s reasonable scheduling - they have other animals to care for as well (note: If I’m truly worried, I’ll take them to an emergency vet). This past Friday my one dog had a tooth extraction. While I was worried, I trusted the vet and the staff to take good care of my dog. And they did. And still do. I highly recommend Hidden Valley Animal Clinic!

Aug 05, 2024 · Rachael Paquin

Everyone there is great! The staff, vet techs, and vets all care so much. We've been going there for over 16 years and never had a bad experience. The waiting room and exam rooms are kept very clean.

Mar 21, 2025 · Michael Switala

I have been using Hidden Valley for about 4 years for my pets and have nothing but good things to say about them. Dr. Thierry Clermont and Dr. Threadgill have been our primary vets for 3 dogs and 2 cats. Dr. Clermont took a lot of his time with us 4 years ago when we were trying to find a vet willing to see our human aggressive dog, Hero. The first visit was all about meeting hero and building a trusting bond without causing him any stress with shots or a physical exam. That's when we made our decision to continue with them. Both doctors mentioned above always make us feel heard and take their time explaining what is going on with our pets so we understood. We have dealt with major ear and yeast infections, cancer, urinary incontinence, seizures, crystals in the urine, and gastrointestinal issues along with normal routine visits. We have no complaints about our experiences. Our problems were always addressed and given realistic expectations without false hope, but they always did it with compassion. With Vet offices being so short staffed, it is hard sometimes to be seen but I fully understand them taking last minute appointments based on priority and urgency. Even when my two main vets are not available I have been able to be seen by other vets and have never had a bad experience. Noone ever makes us feel rushed during our appointments and they truly take their time with the animal in front of them. Last year I adopted a severely fearful, some would call her feral, dog and they adjusted their physical examination based on keeping the dog comfortable. I was so happy to see that. I could go on and on as to why I recommend this vet office. But at the end of the day all I can say is the entire staff, from friendly-polite office staff, knowledgeable technicians and professional vets makes this the best vet office around! If you are looking for a vet look no further.

Aug 04, 2022 · Pamela Mahon

The technicians are great. The receptionists have horrible bedside manner and do not care about the animals. Very horrible experiences.

May 10, 2025 · Christina Courtney

Very happy with the care our dog receives here. As he’s gotten much older he’s needed additional care and they have been excellent throughout that process. They always take the time to explain things clearly and answer all of our questions. As for the front-end staff - they have never been anything but amazing with us. Very friendly. Very helpful. The past few years have been stressful for everybody, so a little kindness shown to those providing a service these days goes a long way.

Sep 12, 2022 · Michael Pardee

Pet Hospital